Jeremiah came on Saturday to clear a backed-up sewage line in my 70-year-old house. Snaking was…read moreattempted but did not work. I was charged only for the weekend call but not for snaking. Jeremiah returned on Monday with Cedric and cleared the line using water jetting. The work was completed in 1.5 hours, including post-work cleaning. They did not have to but still honored Yelp coupon for water jetting, which resulted in significant savings. Cedric took time to show using an in-line camera the precarious state of the heavily corroded cast-iron piping, explain and price the options for the pipe repair/replacement, and patiently answer my questions. At no point there were any surprise or unfair charges. Throughout my eight years of owning the house in Monterey, After Hour Plumbing & Drain has always been and remains my first choice for planned and emergency plumbing services because of their professionalism, reasonable response time, courteous and quality service, and advanced technology.

Came right out to provide a quote the same day. Quote included two options and alot of helpful…read moreguidance on the tradeoffs between traditional tank water heater and tankless. That allowed me to quickly decide on sticking with traditional, which they installed the next day. The quote was about 10% higher than I thought was fair, but the work was done very well and not rushed. Reliable and high quality work.

I highly recommend Poe's Plumbing & Backflow. From the moment I called, they were professional,…read moreresponsive, and incredibly easy to work with. They were able to come out to our house much sooner than I expected, which was greatly appreciated. The service was excellent from start to finish. They were knowledgeable, efficient, and took the time to explain everything clearly. It's hard to find a company that combines quick response times with such high-quality workmanship, but Poe's Plumbing & Backflow definitely delivered. If you're looking for a reliable plumbing company that provides outstanding customer service, don't hesitate to give them a call. We'll absolutely be using them again in the future!

Had some serious blockage pushing sewage back up into the house through the toilets and wherever it…read morecould get out. They came out on a night call, initially couldn't fix it. Another company I called couldn't fix it either. Roto rooter total rip off wanted $10k for hydrojetting. Poe came back out next day with some different tools and different size snakes and cleared the blockage. Didn't charge an arm and a leg. Owner helped out and was very nice. Locally owned. Still wonder what my toddler flushed

The serviceman arrived promptly, which is always appreciated, but it went downhill from there very…read morequickly. Our washing machine was not draining fast enough to prevent spilling onto our floor, so we called to have it snaked. The serviceman then looked at out kitchen sink, which was not draining improperly, and said it was a mess and he could see standing water. He also told us that he could access a pipe just outside our laundry room, cut a hole and install a clean out juncture to prevent similar issues in the future. His estimate for this service, after several minutes outside in his truck was $2,200! When I refused, he told my husband that one service could not be done without the other. I said no again and told my husband to get another estimate. The service rep then came back with an estimate to simply snake the laundry and kitchen drains-- $492. Keep in mind, a few minutes earlier we were informed we needed both services. I again said no and at that point voiced my feeling uncomfortable with the entire process. We then got a referral from a trusted service person, and had a plumber in the house the same day who simply snaked the laundry drain, charging $250.00. This plumber checked his work by running water through the laundry drain. I have done several loads of laundry since then, and it works fine. We have no issues with the kitchen sink, where we regularly run a dishwasher. The other plumber told us it would be helpful to create a clean out valve on the exposed pipe that is outside, but there was no hurry to do so. We will not be calling the Mr. Rooter service again. I had to wonder if the service man thought we were loaded and raised the prices because of our upscale cars parked outside and remodeled kitchen with high end appliances and granite counters.

My review is mostly positive, albeit with a significant caveat that anyone reading this can decide…read morehow to interpret for themselves. Apparently a new family that owns the Mr Rooter franchise in Santa Cruz recently took over Mr Rooter in the Monterey area; they have excellent reviews in Santa Cruz (check them out), and the less-great reviews for the business in Monterey are based on prior ownership. Customer service was outstanding, some of the best I've ever experienced: they were extremely responsive, helpful, and friendly. The plumber who showed up was also great: capable, friendly, and patient. My caveat takes a little explaining: I have a fairly new tank water heater barely out of warranty (based on the installation date of the prior unit it replaced). The manufacturer offered a cost-free valve and pilot assembly replacement as a goodwill gesture. I got a quote from a different, highly regarded local plumbing business on the phone for the labor cost to install the new valve. I told Mr. Rooter that, and they said if I wanted a quote from them, I needed their plumber to do a no-obligation in-person estimate, which was fine with me. When the plumber showed up, he indicated there was actually a substantial charge for the estimate, as a credit to be applied to any work done. I decided to proceed. Further, the plumber recommended a full inspection and cleaning of the water heater, which more than doubled the cost of the work. After some discussion because I was shocked by the amount, I decided to proceed, which I think was a mistake. As best I can tell, the additional work literally involved just a couple minutes of shop vaccing a little build-up off the burner assembly; everything else the plumber did would have been part of replacing the valve and pilot assembly at less than half the price. Further, the plumber noticed the cold water shutoff valve for the water heater wasn't fully shutting off, which would have been an easy/quick/cheap replacement while he was onsite, but instead decided to quote me for a costly return visit to address that. Frankly, given what I paid for the whole job, I think this should have either been included in the job or offered at a very modest upcharge. (Separately, apparently the house water shutoff valve also needs replacement; that's appropriately a wholly separate job.) Given how much I liked everyone involved, it pains me a little to write these more negative parts of the review. And I've decided to still give a pretty strong overall rating, though anyone who reads this can decide how to weight the various parts of the review.

We highly recommend Rooter King plumbing…read more Alejandro, Janelli and their whole team were highly professional, efficient, on time and very courteous. They came out immediately ,after my call, evaluated and estimated the costs to repair our lateral line. The Rooter King team replaced our pipes within half day and cleaned up beautifully. They stayed on budget and were available for further questions and repair maintenance.

Did not go with your bid. Though, it was competitive and scheduling was easy. Will absolutely…read morecontinue to recommend your services and keep you at the forefront!

GP Piping installed a Toto Neorest LS at our home in carmel. They took delivery of the Toto from…read moreLowe's, came at the promised date and time, removed our old toilet and installed the new Toto. The Toto was larger than the toilet being replaced and so they had to relocate the water line which they did for free as part of the installation. Very happy with the service and price and will be using them again for some additional plumbing.

Can't say enough good things about Caleb and GP Piping. We had a major leak in a waterline that…read moreneeded to be replaced in a timely fashion. After CalAm confirmed the repair was "on us", I phoned GP Plumbing. Caleb answered my call in the morning and was at my home by noon. We were so grateful to have the job done with minimal disruption to our home. Thank you!

I am leaving a review specifically for Hector Rubio. I believe I left one a year or two ago on…read moreGoogle Reviews but wanted to leave one again after he was here today to perform another service. I believe Hector has been resolving my plumbing needs for about the last six years. I first heard about Hector when he performed a number of plumbing services for my daughter in her home. She is equally happy with his work. We both request Hector every time we need plumbing services. We are willing to wait for his availability because he has proven himself to be a true professional in so many ways. Hector is such a nice man. He arrives ready for work and completes the job in an acceptable time if not sooner. He is always so very pleasant. He doesn't get frustrated or upset if things don't go exactly as planned. He is very diligent and works hard to resolve the problem. He always succeeds in resolving the problem on the spot. Something that is also important to me is that I feel comfortable having Hector work in my home. He is so personable, kind and friendly. Even if I am asking him a question he continues to work diligently on what he is doing. He does not waste time the company's time. He also doesn't make a mess. He is careful to clean up after himself which I appreciate. As you can see, I like Hector. I will certainly continue to hire Alvarez Plumbing for all of my plumbing needs as long as Hector works there. He is a gem of a person and a gem of an employee!

Beware I just got a kitchen sink installed one sink $1000 dollars, when I called to discuss the…read moreamount, they didn't want to , be smart go somewhere else

This man is a scammer paid him to do a job he never showed up to do and has now ghosted me…read morecompletely do not contact this man for work beware

I have filed a small claims suit against Nick Bracken and will be filing a complaint with his state…read morelicensing board. He has stolen $225.00 from me for a job he never started and $5,500 for a furnace replacement that he installed incorrectly: it was not up to code and leaking carbon monoxide. I am out a total of $5,725.00 because of Nick Bracken. He was recommended by a mutual friend so, I trusted my friend and, therefore, Nick. Big mistake. He requires 1/2 payment before even starting the job with the remaining due at the end of the job. In June 2021, I paid him $225.00 to install a water filter. He cashed the check right away but never installed the filter and has refused to refund my money. I called and texted him for weeks with no response until I finally told him that I would file a complaint; only then did he respond. He promised to come install but never showed. He promised to refund my money but never did. I finally gave up on him and filed with small claims court. I called a new plumber to install the water filter, mentioned the troubles I had with Nick Bracken and the new plumber looked at the furnace that Nick replaced for me in Jan. 2021. I was informed that the furnace Nick installed was the wrong size, was installed incorrectly, was not up to code, had no city permit, had no city approval inspection, and was leaking carbon monoxide. We also found the paper instruction manual INSIDE the furnace that Nick left there. The new plumber took pictures of everything so that I could provide small claims with proof. I had to pay for another new furnace. Nick was supposed to provide me an invoice for the $5,500.00 I paid him for the 1st furnace, always promised to provide the invoice but never did. I asked him several times for months for the invoice and reminded him each time that I needed to provide the receipt to the insurance company to get reimbursed. He kept telling me that he would provide me the invoice but of course did not. I'm absolutely devastated by this. He just flat out stole $225.00 and essentially stole $5,500,00 that I can't get reimbursed for from the insurance company.