Got a faulty deposable vape and whoever the new owner is won't give me a refund or give me a new…read morevape which is crazy because in the past at this location they always fixed their mistakes no questions asked this location has overall gone down since they replaced the old staff tbh

Everything a person needs, well organized and convenient location plenty of free parking. Good…read morecustomer service was a plus.

I have several vape shops that are very close to my home…read more Good Vibes Vape & Smoke is a few miles further away. Their service, professionalism and product knowledge is by far the best. They place special orders for me on a juice I can't find at any other location. The communications and friendly customer service is outstanding. They are by far the best vape shop I've dealt with. Don't waste your time anywhere else.

This is the only vape shop I will ever go to because they are very friendly and laid back not pushy…read moretrying to get you to buy something you're not going to use they let you taste before you buy and they have $5 Vapes on sale right now it's a very good location they also have one on bustleton Ave and a few more places if you just look them up Tell them Barb sent you!

After looking at the reviews over a decade ago nothing has change. No greeting. I had to initiate…read morethe convo. Asked questions to only get attitude and confusion, like the questions I were asking was so bizarre. I see vape juices and cart and asked a simple question if they have disposables. Only to get a backhanded response of "this is a smoke shop not a vape shop". I then asked what the difference was and to no logical answer. A place that has vapes all advertised on the front you would think it would be a "vape shop". Owner clearly doesn't care about potential customers and I would avoid this place and just go to the way better shop 5 stores down. 0/10 experience and 10/10 will never step in that "smoke shop" ever again.

Unfortunately, this place has disappointed us time and time again after my original review…read more... As with other reviewers comments, the nasty attitudes and unfriendly faces have become the norm there. At first, I just thought the owners were having a bad day, but then I realized they are all just miserable people (minus Alan). Forget the fact that my fiance and I spend at least $100 each visit, we still get absolutely no welcome when we walk in the door. We have to fight for attention to even get our orders in, and when we do... It's like a hassle or burden on them to get us our juice. No thanks. We have since found a new place in Phoenixville that provides us with fantastic service, excellent quality juice and they actually LIKE their job and WANT to help.

Always super friendly customer service. Very knowledgeable. Don't carry everything, but if they…read moredon't have something you want, they'll get it for you.

I needed to quit combustible tobacco... I made the switch to Vaping at a local shop in my hometown…read more It was similar to Level Vape Shop in that the employees cared about helping make the transition as easy as possible with education, patience with my rookie questions without making me feel like an idiot and turned me on to high quality products. When I first met Kelly I knew she ran the same type of operation, despite all of her competition turning to competing on price alone, LVS provides great prices and more importantly a non intimidating environment that is focused on helping smokers make the switch. I highly suggest and recommend LVS to my friends and family that want to give quitting a try...