My 26-year-old Klipsch KSW 200 12" downward-firing ported subwoofer finally died a month ago, so I…read morewas in the market for a suitable replacement. After a fair amount of online research, I found these Dayton Audio SUB-XX00 series subwoofers at Parts Express and liked their performance and price. I ended up choosing the beautiful (and large) Dayton #SUB-1500 to replace the Klipsch as they featured speaker-level inputs, which was a primary consideration for me. My old Klipsch KSW 200 had the speaker-level inputs, and my vintage 1980 Sansui receiver wasn't built for direct line subwoofer output. The new Dayton sub arrived in less than a week. After some tuning of both the crossover point (~70Hz) and gain knobs, this sub works perfectly in my family room supplementing my 1980 Klipsch Heresy I's. I have them placed high up on my entertainment center, and I listen to a lot of jazz (classical, smooth jazz, lounge), and the bass levels are now perfect with the SUB-1500. I'm thrilled I went with this larger 15" front-firing model! It's working great and has been an excellent value so far. Oh, and the guidance offered by your customer support person there when I called ~four weeks ago to get guidance on which model would be best for me was spot on. Although he said he had the 12" sub at his house, I decided to go the full monty and get the 15" model since the rather large housing fit perfectly where the old KSW 200 used to sit. And the SUB-1500 wasn't much more expensive than the 12" SUB-1200. Thanks, Parts-Express for your great customer service and the wonderful subwoofer from Dayton Audio (and yes, I'm listening to some Christmas Jazz music on my system as I write this!) Five Stars.

Stay away will not stand by its products tried to return under 30 day policy got the runaround…read moreafter using this company a few times they wentthru the run around on a return so stay away and shop some where else.

I called Dayton Vintage Audio and I talked to the owner (Peter) and what I told him about my stereo…read morereceiver, he was sure that he could have it up and running like new! He thought that it may take 1 to 2 weeks if he had to order parts for it. 2 days later he called and said it was ready to be picked up! It didn't need any parts. He said a couple of loose solder joints and cleaned the switches. What an honest business! This guy loves to talk vintage audio and he has become my go to guy for all of my electronics.

Tremendous help from Peter with my late 70s, early 80s Magnavox turntable. Great communication,…read morevery friendly service, solid expertise.

I asked for a receiver, nothing special. I just wanted a very loud stereo. I was told it cost…read morearound a thousand dollars but when I paid, it was over $1,700. Also, the guy working said that I couldn't return it. I bought another antenna bc the one in the box cost about $5 and wasn't worth anything. I still only get 2 radio stations. I am 63 years old and he sold me an AVR, not a simple receiver. I think he had me purchase his expensive stereo while giving me a cheaper stereo.

I had these guys wire my new house about a year and a half ago. Whole AV setup, including a nice…read morehome network. The equipment they chose was good. Install techs were great. But tech support and after sales support is where they leave others in the dust. And in the end it's what matters most. Recently I needed some help, and ended up getting responsive, intelligent help. As long as this place has people like Marques running support I will gladly recommend them.

I had a computer crisis yesterday. I had several years worth of files on a thumb drive that got…read morephysically damaged. I needed a lot of the files for a new position I start tomorrow. The folks at Gem City Digital saved my bacon and only scolded me gently about the need to backup. There's also a very cool dog who works there. I give them a solid recommendation.

Ran into several people who were happy with this organization…read more I was impressed. M interaction was favorable as well, and I'll be back to do the more business

My husband and I recently bought a tv at this location and the 2 people that helped us pick one out…read morewere super knowledgeable, and so nice! It made me leave feeling happy with the purchase. We had Geek Squad deliver and install the tv since it was 98 inches. Those guys were great too! Can't recommend any of the people that helped with this enough.

I haven't been in a Best Buy in a long time. We stopped to look at refrigerators. They have a…read moredecent selection. A lot of Samsung though. Prices were similar to other places without deals. The people working were nice. We opted to go elsewhere because they didn't have what we wanted. The store was clean and bright.

I called Buckeye Electronics and spoke to Bret regarding a Samsung TV that was not powering on…read moreanymore. Bret's shop had a backlog of work due to COVID and he told me he wasn't able to get parts for months but now he can order parts. He took the time to troubleshoot the TV over the phone and diagnosed the problem to be a bad power supply. He gave me a reasonable "ball park" idea of the repair cost over the phone which I thought was reasonable compared to what others were quoting. I also found out Bret was an Air Force veteran like me and am glad he's using his military training to make a living on the civilian economy. There are not enough guys like Bret around anymore. Thank you Bret for your military service and the help you gave me.

Dropped off some audio equipment and was told it'd be roughly three weeks to repair. After four…read moreweeks and not receiving any updates, I called and asked for an update. I was told they were still working on them, and would need another week. I waited another week and called back irritated that it'd been now five weeks. I received an attitude, to which I told him to take out the components, return it to the condition to which I dropped it off and that I'd be in the following day to pick up my equipment. I was again met with tension and said I was not allowed to pick up my equipment and that they would not be ready to be picked up. I drove to the shop only to find it was closed, even though I went during business hours. Fast forward another six weeks and I finally received a call saying they were done. All said and done, I was without my equipment for a total of three months, nine weeks longer than the initial estimate. Finally happy to have my equipment back, I picked them up and heard they were working temporarily at the shop. I got home, hooked them up and the problem persists, only this time the static "hiss" noise is far louder and more noticeable. I am extremely displeased with how I was treated and that even after three months, my equipment is still not fixed. He does warranty his work for 90 days after pickup, however I will not be returning. I am completely disgusted with my experience. I understand some products may be more difficult and require more attention, but please provide status updates if repairs are going to take longer than expected. The fact that I was never given any updates and received a negative attitude when I would inquire about my equipment warrants a low rating and a warning to others.