Looked up to see if they were still in business. They show they have been in business since 1994…read more In 1998, I used them to book a long European trip for work since the Chamber of Commerce used them. At the Atlanta airport, something was off. I went through the entire itinerary and found so many issues. I ended up booking all of my hotels, trains, and flights myself. We cancelled with them by fax (as was their rule back then). THEY NEVER CANCELLED on their end and still charged our AMEX. Just found out that is still an issue. Sure, they have been open since 1994, but after reading the reviews on here, they are still incompetent.

Traci (tjallen@yahoo.com) did an awesome job of getting me an excellent price for 6 days in Costa…read moreRica at an all inclusive Riu resort with airfare! The total price was less than $1600! I contacted her and told her what I wanted and she emailed me back with 2 different options. I picked one and several months later off I went. One of the great things about booking with a travel agent is the option of making payments for the trip over several months. I had a great time and when there was a slight hiccup she fixed it for me! I was so pleased!

We use Roxie to handle all of our travel plans…read more (We're both extremely busy men, and have no time to screw around with making our own travel plans. It's really very simple.) Roxie is amicable, eager to assist her clients, and extremely knowledgeable about a wide array of travel options. She'll work with you to make certain that all your travels are pleasant ones.

Mrs. Jones was very professional when she planned our last vacation/cruise to the Caribbean. Walked…read moreus through every step along the way. Was available by phone day and night.

Thank you Nancy for all you help creating incredible memories. You alway make are travel plans…read moreeasy and your alway available to help. You've helped us in our personal vacations and when we do a group vacation you handle it and let us worry about what adventure to do next.

Nancy took care of almost 50 of us! She organized our to and from the port and planned out all the…read moredetails, including having all of sit together at dinner, rooms close to each other, and surprise gifts for each cabin. I would highly recommend Nancy Merrill!

Miss Netta has helped me beyond travel tickets. She helped me and my son with getting our Visa for…read moreNigeria!!! Miss Netta is wonderful, great, awesome ...

I rarely use a travel agency (mostly because I don't travel much), but the lady I am caregiver for…read morewanted to take a solo visit to a dear friend in Rhode Island (from OKC). She has mobility issues, which left me pretty concerned about the trip, especially as her friend lived about an hour away from Logan Airport in Boston. I reached out to Sheila at Bentley Hedges for help. Sheila took care of all the special assistance needed at the airport (wheelchair, boarding, etc.) along with arranging a top-notch, round-trip car service from Logan to her friends house in Providence, RI. I picked my friend up at the airport yesterday upon her return and she absolutely raved about the service she received...both from Delta and the car service (Blacklane Chauffer, in case you're wondering). Sheila apparently left nothing to chance with Delta and Blacklane. All of the right information had been communicated to all the right people, making the moving parts of her trip work flawlessly. I could not be more pleased with Sheila and Bentley Hedges.

We have had the best experience with Bentley Hedges! Carrie has been our travel agent for our…read morehoneymoon. We gave her a budget and told her we wanted an all-inclusive resort and she sent us tons of great options! We ended up going to Punta Cana with Secrets. It was amazing. Carrie was so easy to reach. She emails back quickly! We had some issues with American Airlines on our way back and she is still helping us with insurance/refunds and everything. Will definitely recommend to anyone looking for an agent to make your trip planning effortless!

I always thought its cheaper to buy air ticket online. After some researches. USA Gateway travel…read morehas the best price on international tickets. I will always go back to them. I will only buy domestic air tickets from priceline. Internationals give Gateway a try, you would be surprise how much you can save.

are they still opened? I called several times today, no one answered the phone. what kind of…read moretravel agent doesn't answer the phone?

This travel agency has been the best we have ever come across. The attention to detail, the…read moreabsolute concern with everything going as smoothly as possible for its clients has been unsurpassed. Bill, deeply cares about his clients and is comfortingly ethical about all the transactions. I highly recommend them.

I can't even decide where to start with this guy. This was the WORST experience with a travel…read moreagent. If I hadn't had any experience with travel agents in the past, he would certainly steer me clear of using them in the future. Don't get me wrong, he's not a bad person, he just does not know how to make traveling easy for a group. Which is literally his only job. He would procrastinate on asking for requests from the hotel and staff for our off-site meeting until it was last minute and then expected us to immediately jump on answering the questions. I wondered why this kept happening until I was looped into a thread of emails between him and the hotel. I saw that he had waited an ENTIRE MONTH to respond to their questions! If he had surveyed our group in the beginning (like an experienced travel agent would), there would have been no rushing for answers. I'm thankful that he allowed us the chance to review birth dates and names for our flights because he had transposed multiple people's information. These were items he could have directly copied and pasted to avoid an error. When it came time to order food for our meeting, he sent me a 49-page menu. FORTY-NINE pages with absolutely no direction as to how to interpret the meal options. Turned out that I interpreted it incorrectly and had to end up speaking directly to the hotel. Had he been doing his job correctly, the process of ordering food for our meeting would have been a non-issue.

Tim's help planning and his attention to detail made our Alaskan Cruise fun for the whole family!…read moreI will go with Sunshine Travel Vacations again, they are dependable, experienced, and professional.