I cannot thank you enough for the service you provide. My entire family was panicked and tearing…read moretheir hair out for weeks trying to figure out a supportive, economical, and socially appropriate housing solution, and Kylee figured it out in less than 48 hours. We would have never found this perfect situation without you. You are an absolute angel!

Kathy Trujillo was a huge help with placement of my father in assisted living. She was very…read moreprofessional, quick to respond to questions, and very knowledgeable.

Excellent care, good nurses, good, courteous front desk staff. Limited food choices, but excellent…read morefood service.

His nurses and staff have all been wonderful to him! My only issue is that they apparently…read morerecommended Arizona Home Care and in AHC credit the nurses I have had contact with were excellent; however their call back number which was supposed to be 24/7 has not responded to my calls or voice mails for four hours.

My wife passed away under the compassionate care of Jeff and Jamie exactly one week ago. Their…read moreunwavering professionalism, dedication, and genuine kindness made her final days far easier and less painful for her and our entire family. I wholeheartedly recommend their services to anyone in need.

Love all the people who works for them. Jeff is the nurse for my dad and he is just wonderful!…read moreJamie who comes and washes my dad and is very sweet and caring. The whole staff is amazing

This place is FANTASTIC! My mother has been there for two years now, and loves it. She has…read moreadvanced Parkinsons, and the care she gets from the assisted living side is wonderful. Everyone is SO caring. I have to say the entire staff is exceptional; the dining hall staff, the room maintenance and laundry people, the nurse, the hairdressers, the hands-on caregivers, the drivers, the event coordinators... and the many I have not listed. You can be sure you or your parent will love it here; I have not met one single person either on the independent side or the assisted living side, who is not happy living here! Go visit this lovely home and talk to everyone, especially the residents. You will be glad you did!

From the owner: Nestled between Show Low and Pinetop, Solterra Senior Living, White Mountains offers a variety of…read moreactivities and special events to engage the active, older adult. Our guests, their families and friends may enjoy a leisurely stroll around the pond, relax on the patio or watch hummingbirds dart about the garden. Leave the daily household tasks to our friendly team and enjoy the carefree lifestyle you deserve. Your independence is the hallmark of Solterra Senior Living, an alternative to nursing home in Lakeside, AZ. Here, you will discover that loving kindness is abundant. Our caring team and guests soon become your extended family, creating a safe and nurturing environment that caters to your needs

This place is wonderful. It is run by family members and residents are treated like guests in a…read morehome like atmosphere. It is located on a scenic 3 acre lot, the large home is new and immaculately maintained. After struggling to keep my father at home with in home care it eventually was not enough and we needed help. My parents hated the thought of a nursing home but after seeing this place my mother even decided that she would move in with him. Nothing else we saw compared to this place. The care they provided made this a great choice for us. We will always be grateful to Claudine and Al for the level of compassionate care they provided my parents.

My grand mother lives here. They are very caring and take really good care of her. All the…read moreresidents seem really happy. I love to come and spend time with grandma and all the residents. It's not like a nursing home they actually care for all the residents like family. Would highly recommend to anyone looking for a place for a family member that's having a hard time caring for themselves.

I was broken hearted to have to be away from my home after having my leg amputated. This place was…read morea family outside my family, the staff was professional, well trained and very knowledgeable. They helped me not just physically but emotionally. I'm very thankful for this place and the people who work there. I hope I never have to be away from home again dew to my health but if I do I will definitely choose this place.

I would give no stars if possible but they at least deserve 1 because alot of the staff is very…read morefriendly and helpful. But others need to be FIRED! One lady in particular. I believe she is in activities. She has short brown hair and glasses. I believe her name is Debby Maybe Betty. She is so RUDE! TO residents, family and STAFF! I have noticed this behavior continuously. Why nothing is being done about her is beyond me. I have spoke with staff about her and apparently there has been continuous complaints about her and nothing has been done. I think a call to corporate or even state may be necessary if all of this continues. She needs to be gone our friends/families deserve better. You can see how uncomfortable the residents get when she is going off on a coworker. Which is almost every time I see her. It's incredible unprofessional and uncalled for. I hope the administrator of Haven sees this and takes action. I have tried to speak with him a few times but he is usually out of the office when I tried.

I was transferred here from Chandler Regional Hospital. The quality of the care I've received here…read moreat Encompass has been exceptional as the nurses, techs & therapists are all kind, professional & highly skilled in providing exquisite care to their patients. The food quality and choices also far exceed my expectations. It's definitely no wonder why Encompass Rehab Hospital has received so many great reviews!

If your family member needs physical rehab and has serious medical issues, I would not recommend…read morethis place. My mother needed physical rehab after falling and injuring one of the vertebrae in her neck, but then died 3 days after being admitted to Encompass Health in Mesa. She had prior medical issues, so we were told that her care would be managed by a medical team which included an M.D., only to find out that an M.D. was let go and no longer on staff the day my mom passed away. We don't believe she was ever under the care of a medical doctor any of the days she was at this facility, which is medical negligence and fraud! Read the past history on Encompass Health to learn about past class action lawsuits against this company and please DO NOT send your loved ones here!!

I stayed here for a month following a hospitalization for a knee infection that became septic and…read morerequired continued antibiotics. I thought my care was very good. The people were really nice and they worked very hard. You need to realize; however, that this is not a resort. They assist a lot of people, with different needs who require precise medical care. There is a degree of "regimentation" with med time, meal time, shower day, therapy time. They do try to have some fun with posted activities to try. I am now looking at additional surgery on my knee and I would not hesitate returning to The Center at Val Vista for my recovery.

Although we did not select this facility for my husband's care, it remains on our short list. It's…read morea newer facility. Patient rooms are on upper floors. Rooms are nice, but don't offer refrigerators and microwaves. Family can provide them. They offer personal services as well as quality health care and therapy. The tour was thorough and everyone we met seemed happy. Very clean facility and updated.

I went to goldfield banner 15 days ago for an e-bike accident. I also was unfortunately sewed up by…read moreJay, and Jay seemed to be annoyed that I was hurt, and it shows in his work. I was cut open from my nostril to the top of my lip and Jay had me sewn up in less then 10 min. His sutures left 3 very painful keloids under my nose. And 1/2 my lip gone. Jay has no business giving anyones face stitches. He doesn't care about his patients, his bedside manner left me feeling like a bother, his work is messy and I think he's tired of his job, it shows in his face, his work, and his attitude. Do yourself a favor and avoid this place especially if you need any kind of stitches because Jay doesn't care about you or your wound and it will show by the time it heals how much he really cares. Yes the pictures are of my nose. Thanks for nothing Jay I could have sown my own face up better than this. I can't even wipe my nose because the keloids hurt so bad

First things first, THANK YOU TO THE AMAZING STAFF! They likely see many people on some of their…read moreworst days and the care I received was truly remarkable in allowing me to make a recovery from not tolerating a new medication. Jeff was very friendly and attentive. Several times he had my friend and myself laughing. Definitely made a stressful situation much better. I appreciated the advice on care and having the doctor come in for next steps. This experience will have me suggesting this location to friend and family. I selfishly don't want to visit again for myself.

If I could give negative stars I would. I'm posting this review for my 70 year old mother who…read morearrived at this facility post-injury and after leaving Banner Thunderbird. I would not recommend this facility. The response time for the call button for anything my mom needed was between 10-25 minutes, IF anyone ever came to help. The facility left a wheelchair in her room and allowed my mom to use it to wheel herself, unassisted, into the bathroom when she needed assistance with a walker to get strength in her leg after a hip surgery. I requested it be removed so my mom would have to use the walker to strengthen her leg and the wheelchair was never got removed. My mother could have been seriously injured. She said she needed to do it herself because no one ever came after she would click the assistance button. This is unacceptable for a "rehabilitation facility" and I use that term loosely. My mother is diabetic and I told 3 different people this information, including the social services dept., her direct nurse and the liaison before we arrived. She was given sugary food the entire time and high carb meals. We had to beg for a shower for her when she arrived and the employee that cared at all to ever help my mom was Susie, an aide. The nurses never smiled and spent more time joking and laughing at the nurses station than they did assisting patients. On any given visit when I arrived, there would be several (more than 5 lights lit up) patients needing assistance. Additionally, they were NEVER quiet at the station, even late into the night. The overall morale from the good employees was obviously very bad due to work load. We were told by one of these good employees that showers for patients are put off until she arrives. Upon leaving, I had to ask several times to get help getting her to the car, when Susie (the best employee there) offered to help. She was awesome. The other staff - AWFUL. In fact, when I left, paperwork with HIPPA info was inadvertently included in my mom's discharge papers. Wow. Do NOT allow your loved ones to be left alone at this facility. One reviewer said an investigation needs to be done on this place and I AGREE 100%.

Absolute worst experience. Wait. Almost. At least my father didn't die. An investigation needs…read moreto be done on this place for fraud. Patient neglect. Nurses and therapists are too notch and doing their best. Managers and admin need to grow a set and advocate for their patients.