PLEASE DON'T PUT YOUR LOVED ONE IN THIS CARE CENTER! Their…read morecare is poor. The staff neglects the patients. They don't bathe them enough, the food is poor. They leave them in Depends so they don't have to help them use the toilet, which leads to untreated UI LEFT UNTREATED. Left untreated leads to mental conditions , meaning your loved one's brain is being affected. They leave them in the halls. NEED I SAY MORE, JUST FIND A DIFFERENT PLACE!

My grandfather has dementia and he moved from California to Arizona because, previously, his…read morepension wasn't enough for a decent place. I'm very happy that he finally found a place where he is treated well, people are patient with him, and he even has friends with other patients now. The last time I visited, the nurses were very kind, my grandfather was very clean, and the facilities were too. I'm not giving five stars due to some personal reasons I won't mention, but aside from that, I'm very happy for my grandfather.

My mother was in Ridgeview for three weeks. She received excellent care. Everyone from the nurses,…read morethe certified nursing assists, the cleaning staff (Cynthia Beltran), the cooking staff, physical therapy and the receptionists (LUPE & CHRISTINA) all did a fantastic job. SASHA and IVAN were my mother's main nurses and they truly cared about helping my mother to heal and to be comfortable and Marybeth, Samantha, Justin, Princessa and Myra were one of her many aid's---they put a smile on my mother's face and brought cheer to her life. Ridgeview truly cares about their patients and wants them to get well. I highly recommend them to anyone who is looking for a 5 star rehabilitation home.

My dad is currently at Ridgeview. My dad is going through end of life treatment currently. Everyone…read moreat Ridgeview has given my dad such great care and kindness. It has been a tough time for our family as well and they have done everything they can do to help us through this time. If you have a love one you care about for rehab or more involved care this is where you want them to be and the facility is beautiful. They also have an awesome rehab facility and program. Pricing was very fair and they are great with helping you navigate the insurance process. They go above and beyond with each piece of the process.

Update! My father was discharged with none of his clothes he came in with, I spoke to a gal asking…read morefor the list of his possessions when he was admitted and she said they never had one, seriously?? The very first thing when patients are admitted, they do accounting of their belongings and possessions, and that was never done. Joanna is inept as our "Social worker" I made several requests for a wheelchair, and he was discharged without one, of course she blamed it on him being discharged early, but that is a lie, I left Hector, the nurse practitioner 18 messages and not one return phone call, My father was in this facility for 20 days, and I spoke to a therapist on one occasion. My father sat in soiled bed sheets for over 2 hours. When you this facility, you'll be put on hold for 20 minutes, Their recording that they play while on hold constantly refers themselves as "champions of care" and that "your loved ones are treated like family" none of this is accurate. The only nurse that returned my calls was an older gal, named Cindy, She should be a role model for the entire staff. My other social worker, Raul is just as inept as Joanna, Raul's favorite response is "I'm not aware of that" For being a "social worker" He is not aware of too many things, Please remember, social workers are supposed to be advocates for the family members of the patients. I understand that this is a business, But that is exactly how the staff (except for Cindy the nurse) treats this facility and it's patients. If this facility is given as an option, I would seriously reconsider, fortunately I was able to visit my dad frequently, other patients where they don't have family members coming in, are treated very poorly. On a Saturday night around 7 PM I could not get anyone to answer the phone for over 2-1/2 hours, To the point where I contacted the local sheriff department to do a welfare check on my father. That's unacceptable. Unfortunately I cannot give zero stars, So that is why I gave 1 star

Horrible facility, if you can avoid this place you should. This man has been in the 108 degree heat…read morefor more than 20 mins with everyone walking by him paying him no attention. Another visitor had to stop and ask him what's wrong. And still no one paid him any attention

This place is terrible do not take your family here nurses are rude and don't do there job.They…read moreargue with you when you are trying to get your loved one medical attention .My mother died here because I was out of town trying to find them better care and they refused to send her to the hospital and waited to send her when she had no blood pressure she died January 31 2026 I will never forgive myself for leaving her there.She was septic and the bed sores a few fifteenth times .Also there rehab program is a joke .There food is terrible and staffing is unbelievable. The only good thing tbere is Chantelle the lady at the front desk and a few works don't know his name blood curly haired guy loved my mom and one cleaner tbere a guy with blond hair and beard and the lady who showers people very caring and did her job other then that no one has any compassion there.Very sad and I hope someday they get treated the way they treated my mom Terri wood .You guys should be ashamed for real.Do your jobs with caring hearts or find another job and that includes case management. I HATE YOU PEOPLE WE TRUSTED YOU WITH ARE LOVED ONES FUCKERS I HOPE YOU FEEL GOOD ABOUT YOUR BAD CHOICES U MADE FOR MY MOM AND I AM FOREVER BROKEN WITHOUT MY MOTHER LOVE YOU MOM REST EASY

My brother suffered a stroke and arrived at this place on December 28th. I had called NUMEROUS…read moretimes since he went in and not able to get through to him. Today, I FINALLY was able to reach him (had our cousin swing by and used his cell phone to call). My brother tells me they are not giving him therapy and when he told them to call me (because he hadn't heard from me), THEY NEVER DID - it's been 8 days! The service here is a JOKE. He tells me they hurt his back when moving him, they don't listen to his needs, and again, because he's had a stoke, his memory goes in and out and yet, no phone call to me to let me know anything!! Very frustrating. If I could give ZERO stars - I would.

My husband has been here as a patiend since September 7th. He has received excellent care,…read moreattention & home cooked food. There is a world of difference in him since he left a nursing home & came here. It's clean, has excellent care givers & great food.

From the owner: At Hidden Serenity Home your loved ones needing a place to call home will sure love the warmth,…read morepeacefulness and the phenomenal staff. In addition to being a small group setting, they will experience a more personal care. From supervisory to more directed care, we are sure we can provide what you been looking for in senior care.

Used caring touch when I was released from hospital with back problems. Just had knee replacement…read morecalled them again receiving pt nurse care at home don't know how I would have been able to get it outpatient Pt.

Making the decision to stop cancer treatments and transition my mom to hospice care for her small…read morecell lung cancer was incredibly difficult. Finding the right care was just as hard; we actually went through two different hospice companies before we finally found Compassus. I am so incredibly thankful we did. My mom passed away on May 12th. Before Compassus stepped in, she was in agonizing pain (an 8 to 10 out of 10), and her quality of life was miserable. Dr. Vega came directly to our house to meet her face-to-face. He promised he would bring her pain down to at least a 3--explaining honestly that while he might not be able to eliminate it completely, he would make it bearable. He kept his promise and did what no other doctor at the previous hospice centers could do. In fact, a few days before she stopped talking, my mom told us she was feeling no pain at all. Dr. Vega truly took her pain from a 10 to a 0. Every single staff member at Compassus was respectful, kind, and a genuine joy to speak with. They don't just support you while your loved one is passing; they are still here for us now with grief support groups and follow-up calls to check on our well-being. If you are looking for hospice care for a family member, I highly recommend Compassus. Thank you, Compassus, for making my mom's last days comfortable, and thank you, Dr. Vega, for giving her a peaceful, pain-free end. Our family cannot thank you enough.

Compassus is an awesome company with an awesome team all the way around! They have the most caring,…read moreand compassionate employees working for them. I'm so glad that we found them to help us through our tough time losing our grandparents.

Hate leave a bad review. Ford is a great provider, but…read more.. Looks like onvida is pulling a new billing scam. At the ENT clinic we had to sign an agreement that its a hospital service and a physician service and a hospital service will be charged. There will be a charge and a copay for both. I'd like to downgrade the review from two stars to zero stars, what is noted in the first section, doctor Ford is still a good provider. Unfortunately, the front office was an exercise in futility to be generous. We were unable to schedule the follow-up visit and were told to call back in a month. Then we tried to schedule to get hearing AIDS. They gave us a printed sheet of paper to call somebody else, and they started commenting about insurance that isn't ours, and finally realized they weren't even looking at the correct account. They were looking at somebody else's chart entirely. Obviously more annoyed than embarrassed at their incompetence, at that point they just tried to do everything they could to get us out of the office as fast as possible instead of taking care of us. I am not even angry. I'm appalled. How can a health care provider? They just said they were going to double charge and double co pay then say we just don't want your money. Go away. We're too incompetent to take care of you. I think they need to have their hearing checked. They said you may have to pay it out-of-pocket and then I said i'm aware of that. I'll pay it in cash $100 bills if necessary. So why in the hell couldn't they schedule it.

This is a tough one. Most (not all) of the actual providers are okay to great, but the company is…read moremercenary and has inappropriate clerical and front office staff training. Mercenary: Two charges and two copays for a (not at the hospital) visit to see one provider for one service. Maybe its legal, but its certainly morally ambiguous. Poor Training: Unable to schedule follow up visit at time of current visit. Have to call back in a month. More Poor Training: Tried to schedule a different service and was handed a number to call somebody else for an insurance company we don't even have. Then I realized they were looking at somebody else's account. Instead of apologizing and trying to get things straight they just seemed to want to get us out of the office as fast as possible. Saying they would check with our insurance and call us. It's not covered by the insurance I was willing to pay out of pocket, but they never even let it get to that point. My mom needs hearing aids. I'm willing to pay in cash with $100 bills if need be, but Onvida's ENT clinic on Avenue B just wanted to get rid of us. Generally, Dr Patrick Ford is a great provider there, but he could stand to know a little more about the other directly related services within the clinic. I'd give Dr Ford 4 stars, but Onvida as an organization would get just 1. Given that the cost of Onvida (a community non-profit medical organization) is among the most expensive in the country, my experience today taking my mom to see the doctor was very disappointing. I went with my mom today with every intent of doing whatever was necessary to get her hearing aids going, and left feeling like Onvida doesn't want our business at any price. It was pretty terrible.

Do NOT go there for couples counseling and individuals counseling. It works against you as a couple…read morecompletely. They will only focus on you as an individual in your separate sessions. Yes, individuals need to work on themselves in relationships, but while attending couples counseling sessions it should be about working on the relationship to move forward together or separate, how to do that with each other. My new counselor and I have never seen such horrible things happen to a couple that went there for help with no infidelity issues. My current counselor (obviously not at this location) is amazing! I am now left sitting at home watching my spouse never leaving the guest room, barely eating and doesn't he speak to anyone. His mental health has gotten worse...

A++ counseling place, not a white water rafting guide service but the journey is just as exciting…read more You cannot get any better of a counseling service than Courageous Journeys. They are committed in helping to work as a team with compassion and respect. Have always been treated with respect by everyone and have no complaints. They are constantly striving to perfect their service and make themselves better. They work on a sliding scale so no matter what your budget that will not prevent you from getting the assistance you need to make your life better. They are flexible with finding a solution that works with each client's Idiosyncrasies and if one solution does not help the client they will use another.