This place is terrible do not take your family here nurses are rude and don't do there job.They…read moreargue with you when you are trying to get your loved one medical attention .My mother died here because I was out of town trying to find them better care and they refused to send her to the hospital and waited to send her when she had no blood pressure she died January 31 2026 I will never forgive myself for leaving her there.She was septic and the bed sores a few fifteenth times .Also there rehab program is a joke .There food is terrible and staffing is unbelievable. The only good thing tbere is Chantelle the lady at the front desk and a few works don't know his name blood curly haired guy loved my mom and one cleaner tbere a guy with blond hair and beard and the lady who showers people very caring and did her job other then that no one has any compassion there.Very sad and I hope someday they get treated the way they treated my mom Terri wood .You guys should be ashamed for real.Do your jobs with caring hearts or find another job and that includes case management. I HATE YOU PEOPLE WE TRUSTED YOU WITH ARE LOVED ONES FUCKERS I HOPE YOU FEEL GOOD ABOUT YOUR BAD CHOICES U MADE FOR MY MOM AND I AM FOREVER BROKEN WITHOUT MY MOTHER LOVE YOU MOM REST EASY

My brother suffered a stroke and arrived at this place on December 28th. I had called NUMEROUS…read moretimes since he went in and not able to get through to him. Today, I FINALLY was able to reach him (had our cousin swing by and used his cell phone to call). My brother tells me they are not giving him therapy and when he told them to call me (because he hadn't heard from me), THEY NEVER DID - it's been 8 days! The service here is a JOKE. He tells me they hurt his back when moving him, they don't listen to his needs, and again, because he's had a stoke, his memory goes in and out and yet, no phone call to me to let me know anything!! Very frustrating. If I could give ZERO stars - I would.

I am at Ridgeway and they have phenomenal care and service and their therapist physical therapist…read moreare the best that I've ever had and the people are nice here and the nurse nurses are terrific. I think this is the place to be if you need physical therapy or rehabilitation

My dad is currently at Ridgeview. My dad is going through end of life treatment currently. Everyone…read moreat Ridgeview has given my dad such great care and kindness. It has been a tough time for our family as well and they have done everything they can do to help us through this time. If you have a love one you care about for rehab or more involved care this is where you want them to be and the facility is beautiful. They also have an awesome rehab facility and program. Pricing was very fair and they are great with helping you navigate the insurance process. They go above and beyond with each piece of the process.

My grandma went in the palm view care center because got in a car accident.She went in there pretty…read morehealthy but needed help on moving her arms,legs, and neck.We couldn't visit her and we could only communicate through the phone.One day my mom called her, and was asking her questions and she wouldn't respond to something similar she would respond with something that didn't make sense.We took her out because she wasn't sounding like herself.when we saw her it wasn't like how we remembered her.She couldn't speak,or walk the only thing she could do was move her head.We took her to the hospital and they told us if we didn't take her out of their she would be dead

My mother had to stay here after she broke her leg. When I came to visit her she was wearing some…read moreawful t-shirt and shorts from the Lost and Found. I have no idea what happened to the clothes I had sent her for her birthday and neither did any employee. She also had a pair of glasses go missing. Their solution was for me to look through the Lost and Found. My husband and I went and bought her 4 tops, 3 pairs of shorts, a pair of capris and 5 slipper socks as well as a cute frog sleep shirt. We marked all her clothes with her name (E. Ward) and her room # like my Aunts did with her other items. Sadly, my mother passed away last June and when we came back to say goodbye and take care of her business, all that remained from the clothes we bought her was a pair of gray shorts. Her new rehabilitation home said that's all that came with her. She constantly said she was cold, but they never adjusted the vents. I didn't see why when she asked for a banana she couldn't be accommodated. They just didn't seem to care about their patients.

I have been hiring day laborers from Crossroads for a few years. Great people trying to get their…read morelife's back on track. Never had a problem until day. Slimy con-artist stealing my pain meds, fighting with the other worker, and just a thug. Reported to case manager, who had an uncaring attitude. Management needs to take a step back and revalue and think of the public.

My husband and I financially support the crossroads mission as they do good work there. I have…read moreknown folks who go there and receive help. It is not easy to get through a difficult time in one's life without the help of others and if you don't have people you can count on, then you might need to get help elsewhere. Luckily, crossroads mission is able to lend a hand to those who need it. Thanks to the hands and feet of those at the crossroads mission the folks who go here can get some help.

My husband just spent 10 days after ankle replacement surgery. His care was very good with all…read moredepartments. The nurse staff were great with pain management and help in his room. PT staff were helpful in teaching him how to use equipment and get around once he got home. Sonia in the office was very helpful with patient care questions I had and with his early discharge. Overall care was great. ​

My older sister is currently in Yuma Rehabilitation Hospital. She just got transferred there from…read morethe hospital. She really enjoys the nurses and the care she is getting. However, some of the patients are cursing at the nurses and it seems like a crazy house because the patients are mean. She said the lady in her is super mean. My sister has anxiety and the roommate is causing her to be uncomfortable. It would be nice if my sister was moved to a room with a nice roommate. Thank you for moving her to a better room! Review updated!

These people really care about their patients! They are always so happy to see me, which makes me…read morehappy to be there. Even on my bad days, I know I will leave there feeling better than when I showed up and that makes it all worth it. Don't miss an opportunity to go to physical therapy here if you need it!

I've had nothing but positive results since I've been going. The staff is extremely friendly and…read moreefficient, and the place is kept very clean and sanitized for those of you worried about COVID. Everyone is still wearing masks too. My appointments are easily worked around my schedule, and they keep great hours for those who work. I was given a thorough evaluation by the physical therapist, and my exercises are geared around my specific injury. The massage therapy and stim therapy are awesome! Thanks to all the people there for helping me work through the healing process! I highly recommend! Don't know why it says I live in Cali. I go to the Yuma location.

Haven health at Sandpointe did such an amazing job with my father. I do, however, want to stress a…read morecrucial point that Haven is there to work with you. You should consider yourself a teammate and partner with Haven. I do come from a Hispanic family and often times I see an expectation that whether it be the hospital or rehab rehabilitation that all the responsibility falls on the provider to care for your loved one and that is simply not true. In the American medical system, the patient has to advocate for himself or herself, which means paying attention, asking great questions and following up. I know this because my wife is a nurse and I've gotten to learn so much from her. Understand your loved ones medication's, appointments, requirements, limitations and address them early and often. Admittance : My father was admitted in early March 2025 at age 87 who had a hip replacement from a fall and a possible stroke that left him unable to swallow requiring a PEG tube, and a lot of confusion (likely from dementia). Care: I would personally like to think the following people : - Dr. El Amin - Internist who took care of my dad at Yuma regional hospital - Gaby - nursing assistant - Darryl - Physical Therapy - Ariana - Occupational Therapy - Shauna - nurse - Sandra Social services - Sabdiel - social services - Chris - nurse - Julia - Physical Therapy - Julie - Occupational Therapy - Lulu - nurse - Jimel- Nursing assistant - Patty - Director - Laurie - Nurse - Rosemary - Director of nursing - and more that escapes me Special shout out to physical and occupational therapy. Their job looks like so much fun and part of me wanted to quit my job and work with them. They have so much fun and I couldn't help notice everyone in the therapy room had so much fun. I know I am leaving out people for which I apologize, but really thank you to the whole team. I know my father is super hard to work with. Because of his condition, he's agitated often in pain and struggling with the new normal of being fed through his stomach. I would constantly remind him to use his words and encourage him to do things on his own all in the spirit of getting better. There are a lot of things to pay attention to. I did go every day for the first week for several hours. I took notes, I asked questions and I followed up with my family to come to a conclusion on any next steps. Activities They looked like they had a lot of fun activities and I wish my dad could and would participate. If anything this left me wondering about how I can get my parents involved with activities like the ones they had there at Haven when they return home because the Social part of the elderly is so important. Friends and family interaction and socializing contribute to minimizing dementia especially things like game night, which require troubleshooting and critical thinking. Medications One thing I would highly recommend is downloading and getting access to your loved ones mycare account. I did this back in the hospital and of course before this I was the medical and financial power of attorney and I highly recommend you get yours completed and notarized. In this app, you can see all of the Doctors, nursing, therapy, etc. notes, orders, scans, future hospital appointments, and so forth. One of the things that we had to iterate on with the nurses at Haven was the dosage of medication so that my father could be alert during the day to interact with speech therapy and physical therapy, which is extremely important. it's a balance of managing pain and being alert to participate and take instruction from nursing and therapy. My father is stubborn and I therefore had to remind him constantly that the people there are there to help. They do of course get busy helping a lot of other patients and so therefore you and your family also have to be patient. They will get to you and while your loved one is in pain, Their pain isn't more important than any other patient. They are doing the best they can with the resources available however, once they do get to you, be ready and prepared with your needs, questions and so forth. Be clear and repeat yourself as needed. Not that you cannot ask them back but just be aware they do get busy as they make their rounds. Final thoughts I highly highly recommend this place. Thank you all once again for taking care of my father. My heart goes out to you all. Steven

This place is horrible, not enough staff on duty to handle all the patients they have. They…read morepromised me that they would take care of my dad unlike the other rehab that he was at. Yet he has fallen 2 times while left unattended and was sent to the ER. Very disappointed on the care that is given. Looking to have him relocated. He had hip surgery almost 3 weeks ago yet he has only had a couple of hours of therapy. My dad has dementia, and gets anxiety at night because he is so confused. One person in the front told us we could bring my dad's ESA dog in, and when I brought the dog they told me no. I would NOT recommend bring your LO here.