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Havens Construction

5.0 (1 review)
Closed 8:00 am - 6:00 pm
Updated 2 months ago

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Response time

3 hours

Response rate

100%

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3 months ago

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Brent Cogan Electrical Services

Brent Cogan Electrical Services

1.7
(6 reviews)

My husband called because our generator needed it's points set. If you look at the section of the…read moreinvoice it states the reason for the service. He wanted the points set. ** He usually services it himself & did do some maintenance on it but didn't set the points he works out of town & doesn't have time ** If you look at our invoice everything BUT the points being set was done. We paid for an overpriced oil change. *Check the general condition of generator *Clean generator when necessary *Change Engine Oil with Synthetic *Replace Oil Filter *Replace Air Filter, if needed *Replace Spark Plugs *Check Wiring for Loose Connections. Corrosion & Damage *Clean & Tighten Battery Terminals *Start generator and warm up *Transfer Power (If ATS Accessible) for 10 Minutes My husband called the office and spoke to Tracy and asked if the points were set. She said no and the tech said that should have been done at 25 hours. Ok, my husband missed it and the purpose of this visit was to set the points. The bill is paid but the service requested was NOT performed. It was a $287.50 oil change- UGH

I scheduled time to have an estimate done. I rushed over to the home to meet them for the estimate…read moreand waited patiently for 30 minutes past the appointment time. I then called to confirm they were still coming and was assured that Brent got stuck in a meeting but would be there shortly. I waited another hour and a half and still nobody showed. I called back and was greeted with an answering machine stating they were closed and to leave a message. Nobody ever even called back to apologize for the no show, or to reschedule the appointment. I hired someone else for the panel replacement and rewire. This person showed up for the estimate.

Havens Construction - contractors - Updated July 2026

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