Best spa experience I had on the Big Island. Just driving around Hilo I just came upon the signs…read morefor hot tubs and cold plunges. I checked it out got a day pass and used all their amenities before and after my massage. I loved the extreme hot and cold temperatures they kept. They have a nice and hot jacuzzi, infrared sauna, steam sauna with eucalyptus with temp of 110. Nice and hot just the way I like it. Cold plunge tubs are 45 just cold enough to benefit a real cold plunge. It was great. My massage therapist Habib was amazing he used a technique called body tempering to soothe my aches and pains from chronic tendiopathy. He uses a steel bar bell. If you don't mind a little pain and like getting your facia scraped and rolled out then this technique is just for you. One of the best spa and bathing experiences I ever had . I have been to many spas and bath houses around the world. It was really great. Tips bring your own towel or it will cost you 5 bucks. If you do get a massage come prior and stay after your massage and soak in the tubs and you can shower after. If you are ever in the island and want to soak your body and recover after a long hike or swim check out Sento House. Thanks January Dakota and Habib Mahalo

The steam sauna before and after my massage was such a fabulous addition that took my massage to a…read morewhole new level. My massage from Chris was one of the best massages I have ever had, and I have been getting massages for over 30 years to help me with physical challenges I experience. The spa is located in an old, funky building and isn't some super fancy, high end looking spa inside, so don't expect that. But it does have a wonderful feel and the ammenities are fantastic, inlcuding alkaline water, soap, shampoo, conditioner, self-facial tools, and more. And the quality of the experience is beyond, beyond.

Potentially racist encounter here. I would like a refund. Full experience below…read more I brought my bike up to the office and she insisted it wouldn't be stolen if I left it outside the door. She was so preoccupied about how much time this would take for me to find a bike rack downstairs due to "back to back" appointments. Why the f**k would I trust her word regarding the safety of my precious bike. After suggesting I come back another day, guilting me into "I drove here for you," and saying she called her next appointment to push to 9:40am (she did not since I was in front of her the whole time) ontop of me being desperate after a bad week, I suggested to put the bike inside her office which she agreed to. Looking back, I should've left because the purpose is to heal and how can I with this energy. And so begin the awkward convo about why I wanted acupuncture. She couldnt understand or pick up much of what I was saying due to lack of English so things I said I had to repeat or she didnt hear at all. Never go to a doctor that doesn't know your language fluently because then how are they supposed to treat you? Overall it was a quick 20-30 min acupuncture in a dark tight silent room. Shortest session I've ever had but she insisted "it's not about the time, it's about the results." Stayed on the table beyond my appointment time since she said her next appointment that she was preoccupied about "cancelled." She also mentioned right off the bat that she only accepted cash, which was not communicated when I booked the appt. The length of session was also not communicated prior. Anyways, if I had to run and go get cash, this would've been another reason she would've suggested "I come back another day." On top of that she didnt have full change so I get the vibe she was lying about the card machine not working...racism? Maybe but looking back on this, it seemed she was lying about many things and searching for any reason to not treat me. A waste of $75, but actually $77 since she didnt have enough change. Offered $2 off in next visit but I won't be returning. I would love a refund.

I never write any reviews and really hate to write this bad one but it's been 4 days after my…read moretreatment with Ming and I am worse than I started. I came in seeking treatment for my stiff neck and shoulder pain. Ming was friendly to greet me as I walked in, sat me down as I explained my issues with her. She nodded, then pulled out a ONE FOOT long needle and stuck it in my right forearm "horizontally" halfway up my forearm to my elbow. She explained this was a new treatment and it would only take 1 treatment to cure my issue while she wiggled the foot long needle in my forearm. May I remind you, my issue is stiff neck and shoulders, there's nothing wrong with my forearm! I have to admit, I was nervous going in due to my phobia with needles. But many of the Yelp reviews I read all raved about how painless the procedure was that I had to try. So my body went into shock and my hands went into a "rigor mortis"-like state where they clamped up and curled into fists. Ming stated I need to relax or else the treatment wouldn't work, but at this point, I had lost control of my body. I explained to Ming that maybe it's my phobia and nerve that caused this. Ming then stated in Chinese to me "You are such a delicate flower who can't endure pain. You must be so spoiled by your parents." .......um.....who says that?!!?!?! especially to a patient in pain and shock???!?!?!?!? Also, Ming did not have me complete an initial questionnaire nor did she work with my insurance (like other yelp reviewers stated) so I had to pay full price. At that point, I just wanted to get out of the place due to the traumatic experience. This is the 4th day after my treatment and my forearm is in extreme pain. I cannot lift heavy objects, cannot put any weight on it and I am feeling a tingling sensation down my finger tips. I suspect the foot long needle has hit my tendon or nerve. I went in expecting for some kind of relief for my neck and shoulder pain and instead what I received was ridicule and a injured arm.

few of the BEST acupuncturist I've had here on the Big Island! She's very knowledgeable,…read moreunderstandable and vocally supportive with her treatments. I'm currently requesting for "Care in the Community" through the VA for visits.

Ruthie's professionalism is above and beyond I appreciate…read moreher evaluation of what's needed for each individual I came to her to see about my torn rotator cub After a couple months of treatments the drays show major improvement so operation wasn't needed She's welcoming and makes you feel important Her treatment of acupuncture is vey smooth and effective She also sends out friendly reminders for your appointments I extremely recommend her

Great massage, very profesional therapists. I highly recommend this group to others whom are…read morelooking for neck and back pain relief.

Very sweet woman. Convenient location. Pro naturopathic methods but I didn't go there for any of…read morethat. I went for a deep massage that focused on my upper body. She did not provide deep tissue work and did not focus on the area of my body that I expressed to her was bothering me.

Very helpful having the massage, it compliments my physical therapy after having my rotator fixed.read more

I had a stiff neck and shoulder. I had a massage by Micchi, and when my neck turned after the…read moremassage, I was so moved and grateful. I was saved by her warm hands.Mahalo!!

I had a serious fall and injured my spine. My regular massage therapist unfortunately moved away…read moreso I have been searching for someone who knew how to handle injuries. I looked on Yelp and found A Touch of Heaven. I went to see Sherri the massage therapist. When I came in she took the time to understand my injuries and listened really intently to what it was that I was looking for and needed. She then went about her massage and was able to find all of my pain spots that needed working without me saying anything. She is obviously very skilled and experienced. It was not only a therapeutic massage but it was very relaxing. I had a 90 minute massage and did not get extra flared up the next day as with some therapists that work you too much and then the next day you pay the price! It takes a master therapist to understand the balance. I have definitely found the perfect fit for me and I couldn't be happier!

I've seen Sherry twice for massages. Sherry took the time to listen to my concerns. During the…read moremassage, she checked with me to see if I needed more or less pressure when she was massaging. The first massage was 90 minutes as I was having pain in my upper back. I went back a week later for a 60-minute massage and I felt so much better! I will definitely be going back for regular massages with Sherry!

I came back to Mana Wellness today. Lawerence was able to squeeze me in. I've been away and off…read moreisland for two years taking care of family, their passing and closing up their affairs. It's a lot to deal with. Lawrence is a true practitioner, personable and in touch with all the stress points bothering me. He helped me before to identify hip issues, back issues and neck stress. Now here he is again helping me take care of myself. Sometimes we give so much and forget to care for ourselves. Thank you Lawrence. I'm back now full time in Hilo. I'll be checking in regularly. Location is convenient and his office rooms clean. Always happy afterward.

First of all, the owner, Lawrence whom I booked with weeks ago calls and asks if he can move by…read moreappointment to a different time and when I asked why, he said "oh, so i can fit another customer in before you". Then, the day before I was supposed to have my massage, I receive an automated text saying my appointment has been moved to a different masseuse at a different location too. What a way to run your business Lawrence. I do not recommend this place nor will reschedule with this place. Horrible customer service! In addition, for a business owner, this is poor practice! If you did not want a new client, you should have said so from the get go!

I love the fact that Karen Renee will customize the massage to my individual needs and preferences,…read moreincluding pressure, techniques, and specific problem areas. l appreciate Karen Reneeʻs professionalism and pleasant demeanor, the clean and relaxing environment, and her ability to make me feel comfortable and at ease. Karen Renee educates clients about their body, the causes of their issues, and suggests helpful aftercare practices.

Healing Hands is AWESOME! Go see Karen and get a fantastic massage! Always friendly and…read moreprofessional!Great set up, always clean and fresh, incredibly relaxing! Take the time to take care of yourself!