Where do I even begin, Kim was an absolute pleasure to work with. She was informative,…read moreprofessional, knowledgeable and went above and beyond in helping me and my wife navigate around the strict rules of Maui. Without Kim our trip would have truly been a disaster. She helped schedule our hotel room, rental car, hire a photographer, set us up with a florist and recommended amazing restaurants! Thank you so much for making us a priority and helping us celebrate our first baby moon as a married couple. You truly left an incredible impression on the both of us, we wish you many blessings and a healthy future Kim Jenkins!

Amazing beach vacation made easy with Kim!!! I can't imagine what trying to plan a destination…read morewedding and accommodations for 20 people would have been like without Kim's help and expertise!!! I highly recommend giving her a call! We had a beautiful condo with gorgeous views and the beach just steps away! I was a frazzled bride and she made sure my parents and grandparents where taken care of! Totally took all the work out of it for me! She is friendly and patient and knows the perfect locations for your island getaway!

I had my Road to Hana adventure with Donovan in February, during a particular rainy day, and it was…read morefabulous. Not only is Donovan an experienced and professional guide; he is chill, compassionate, easy to talk with, and full of helpful and insider information re: Maui and Hawaii in general. I learned from him so much about local norms (i.e., driving along those switchbacks and one-lane bridges), legends, flora and fauna, and....good bathroom stops. It was very much a customized tour - and he managed a couple of special requests for me. I always felt safe, he customized the day for me; it was a most excellent way to spend a day on Maui. Thank you to Susan and Donovan for an very special, unforgettable adventure.

For our Maui vacation, we knew we wanted to experience the Road to Hana. We considered a group tour…read moredue to the lower cost, but I am so glad we opted for the private tour. Not only did we get to ride in comfort with all our stuff, but we also customized every stop. We could easily say "yes" or "no" to any stop on the Road to Hana. Our tour guide Chris was excellent, informative, and fun to hang out with for the entire day. Chris had great recommendations for us and the food stops were amazing and delicious and tailored to what we were feeling or not feeling. We had a general idea of the stops we wanted to hit based on our research, but Chris went above and beyond to show us unique stops and views and scenic views. We made great memories and got to experience the road to Hana in a way that far exceeded our expectations. All though it was not the most affordable way to experience the road to Hana, we still felt it was worth the cost. It will be a great memory for us for years to come. I can now say I swam in a waterfall....a very cold one, but definitely worth it. Chris knows these roads and all the stops you might want to see, and he customized it to our level of adventure, including hikes and swims along the way. You can definitely find cheaper alternatives, but I would suggest speaking with Awapuhi Adventures to see if they can meet your needs. The pros of going private is that you are in the drivers seat (figuratively) for where and when to stop, and can skip anything that seems generic or not to your liking. The con is that it will cost some $$$. In our experience, it was worth it! Thanks again, Chris!

While on our babymoon in Maui, I booked a pineapple tour for my husband and I. I have always been…read morecurious about the fruit, it's history, and it's cultivation, and I am very glad that we took this tour. It was an honor to see how this small farm is maintaining the heritage and history after the large corporations have abandoned the islands. The pineapple they grow is absolutely delicious and I appreciated the opportunity to learn more about it. Our tour guide was Brian, and he was extremely funny and engaging throughout. We took a short ride from the general store, which is where you check in, up to the farm to see the various stages of growth. We learned how the pineapples are harvested and I have a newfound respect for the amount of work it takes to grow a single pineapple. The highlight for me was learning how to properly cut a pineapple, which I thought would be no easy feat, but once you know how to do it, it is extremely simple. Sampling the pineapple out in the Maui sunshine was the cherry on top. I highly recommend coming to take this tour and if not, at least stopping by the store to purchase some fresh pineapple or other pineapple related products.

As an incentive planner for groups, I am always looking for ideal and unique experiences for…read moreclients. On this last trip, I bought tour passes for me and my family. I usually do nto allow free or comp passes to get a good idea of typical service of a tour or activity, and this was the same. At first arrival, we were greeted by a friendly front desk staff that checked us in. They had some cool merch and some photo op areas while you waited for the guide. They had a makeshift, yet inoperable bar, where you could order some items, however, none were really made fresh or made by hand except their infused water. Everything else was already pre-packed and sold a premium, even above the grocery store premiums, so that was a let down. I wish they had not been promoting it if it was not ready for custom or craft cocktails and pours. It was a big tease. The guide came to get us and was high energy. He took us to the processing area where they clean/package the pineapples. It was unique in its own Hawaiian way, but we only stood in the area of their marketing banners and were told "we need to get moving as there is another group." We saw no packing, no movement or other. We didn't get to really look around and see the cool things within the packaging plant. That was a let down as well. They had a massive facility and we only saw a small portion of it for those who like to geek out with "how it's made" type businesses. We were then rushed on to a rickety shuttle bus and taken to various parts of the field down the street. We did get to see the workers harvest and we got to experience a plantation tasting with some more history. That was a cool experience not many get to do in the field. We made another stop and took more photos and then it was done. The tour itself was maybe an hour with another 10-20mins inside the shuttle just creeping along the uneven, winding dirt tracks in the field. That's expected. Overall it was a good tour, however, the 3-star rating mainly comes from the elements that I remember not being good. First, the price, this was an extremely overpriced tour. This should be more of a $25-$35 price point. I would not pay $90+ for another tour like this, even with the "free" pineapple. I did it for the family, but I would NOT do it for a group. This was not a luxury or elevated experience that was worthy of that price point. Second, the tour guide, although friendly, he was so rushed and kept moving us quickly as to get through the tour as soon as he could. He was not in it, you can tell he was kind of fake, but he was a local as he was trying to teach some words and spoke in native tongues as well. Not a bad guy, but doesn't seem his heart was in it. Third, requesting tips. I can't stand when guides request tips and place signs asking for tips on activities and tours. This is tacky and had a negative impact on my experience. Fourth, not having the bar open to have a true custom experience, but then trying to sell Arizona tea at a premium price with a tip jar just made it more unappealing especially when it was just a tease with taps that didn't work. Fifth, there were other groups there on top of each other. It seems they try and stack groups B2B as some are from online sales, some from DMC, some from private guides, Viator or other avenues like the pairing options. It was obvious they really try to supplement the farm with tours, and the guide stated that. There are not hundreds of people on site at once as they are good about rotating the groups quickly and there's not much else to do, so everyone leaves as soon as they're done, but you get that feeling while on the tour itself. Again, all staff were nice, but not sure who trained them to ask for tips. Seems to be an island thing as most other tours asked for the same...but not much anywhere else in the world. Overall, it was rushed. We didn't get to see the packing process or other parts of the plant as I was hoping for. They need updated signage as some of it just looks old. The guide was in a hurry. These things just weighed more heavily on the shorter and abbreviated experience we had in the field. Based on my experience, I didn't see anyone really buy a pineapple in the 30 mins before and 30 mins after (shopping) the tour. I felt like this was more of a $90+ pineapple with a free tour as an afterthought. I was hoping for more as there are limited options and usually the only tour on the island is the best. This was not the case this time around. I would pass on this unless you just really must see a plantation and having a slice in the field...if not, you're better off just buying the pineapple and grabbing lunch next door. The tour just wasn't unique enough to justify the price. Wear closed toe shoes ideally, crocs are fine. Dress for the weather.

Well, where do I start? How about: this was a SUPER rad experience. Live on Maui? Visiting? Either…read moreway it's a fun experience where you meet new faces, learn something new, see cool stuff and have lots of fun. Marilyn is a hoot--so much fun, zest and aloha! She has a big heart and a crazy love for this island. We've lived on Maui for a couple years and she taught us some cool stuff that we didn't know. We hopped in her big van and had a fun tour to: -Ocean Vodka -Surfing Goat Dairy -Ali'i Lavander Farm -Ulupalaku Ranch + Maui wine And along the way she handed out fresh banana bread (that SHE baked!) and cold bottles of water (say what? So thoughtful!) As we drove, she would point out things like: the kinds of trees we were seeing, the history of this or that, how things had changed over the years... Interesting things that kept the conversation flowing. Her van has a microphone for her to use so it's great for people who sit in the back. We could hear everything she was saying. She made sure to open doors for guests and make sure the temperature inside the van was okay for everyone. There are different tours to choose from to hone in on where you want to go and what you want to see. She really knows her stuff and made us smile and laugh with her bubbly personality and energy. She caters to her guests and made us feel like her 'ohana. Thank you so much Marilyn! We had so much fun.

Marilyn and Robbie were absolutely lovely and so accommodating that they picked me up right from my…read morehotel in between Paia and Makaoa. Prior to the pick up, Marilyn was always available via phone if I had questions about planning the logisitics and I found her to be very sweet and kind over the phone. As soon as Marilyn greeted me at the pick up, I knew I was in for a real treat. She has this magnetic energy and passion. She knows how to connect with people and make them feel comfortable. I was traveling alone and joined a group of others wonderful tourists that were part of the tour. Marilyn and Robbie were well versed in their knowledge of the history of the culture, agriculture and plants. The tour included stops at the lovely Lavender garden, Maui winery, and the Surfing Goat Dairy. Their timing was spot. One of the highlights of the tour was the lunch. It was in a lovely park, tucked away in a hillside, overlooking Maui, It was a perfect day. The real treat was when Marilyn pulled out her Ukulele and started singing lovely songs - one of which was "Somewhere over the rainbow". It was delightful. The tour ended with the other tourists departing at the airport. This was not just an ordinary curbside drop-off. Marilyn actually accompanied them to the check in counter and helped them get their bags through. This is not something that an ordinary tour company would do. I remained in the van and chatted with the delightful Robbie. I cannot thank Maui Country Farm Tours for such a memorable experience. It was truly one of the highlights of my trip, and I could not have done the trip alone. Marilyn has contacts and knows the inside scoop on how these various businesses operate. Please consider her tour as an option for you to see the back country of beautiful Maui. You will thank yourself and you will make a friend or two.

This is an excellent company. Service: I spoke with the…read moreowner for a bit. I could tell he was conversing to get an idea of my interest and skill level to explore the beautiful island of Maui. He communicated regularly to provide ideas of the for to customize the data to our wants and energy. He was prompt with everything, from calling, giving us updates on the route(as weather will affect the day), and showing up. Tour: everything met or exceeded our expectations. Willie took us to a couple away areas where, I think, he was assessing our hiking skills. From there he provided suggestions which he, successfully assessed, we could accomplish. Willie consistently provided the history and explanations of the area as we toured. Explorer areas: Willie brought us to a variety of locations. He is respectful of the island and the culture. I observed others providers who, I feel, were not as courteous to the local family owned vendors or tour operators. Willie was courteous, while still assuring we had a good time.

I don't even know where to begin. I can't possibly put into words my level of appreciation for the…read morewonderful day Willie provided us with. I've done the Road to Hana tour before, and had a great experience but it was on a bigger tour trip. We had an amazing tour guide that time, but I came this time with my FIANCÉ and his mom who have never been to Hawaii and I was afraid if we got a boring tour guide, it would be a LONG day. I started looking on Yelp in hopes it would help me narrow down the best of the best and that it absolutely did. I saw the raves about Willie and knew it was going to be worth every penny. Willie called me to talk about what we wanted to get out of our trip, and he also checked back in the day before to reiterate details about where to meet, etc. We told him we really wanted to see beautiful waterfalls and some cool secret, less touristy spots. We began our drive and Willie pulled off on this little beach, and said he wanted to show us something. We walked down, and there were sea turtles all over the beach which just made my MIL's day right off the bat. Then we went to the most delicious breakfast spot I have ever been to, hands down. All along the way, he told us about the areas we were driving through, the weather there, and gave us cool little tidbits of information. We went to the Garden of Eden where to my surprise, I got ENGAGED! Willie was so sweet and so happy for us, hugs all around. He truly made that moment, and the whole day really feel like we were with a friend we'd known forever. We went to the most amazing, secret waterfall and got to swim in the swimming hole and jump off rocks with no one else around! This was the absolute most beautiful spot I've ever been in my life and we never would've found it on our own or without Willie. Anyways, we did so much and there are so many details I could share but I would write a book if I shared the entire 11 hour day with you! I won't ruin all the surprises for you, but all I can say is I will never do another tour on Maui without him. Don't hesitate to book, just do it and don't go with any other company. He's truly the best!

Stopped by kiosk location at Whalers Village to book a whale and helicopter trip. I was looking…read moreat the information at the kiosk while employee was helping another customer. I'm was immediately startled by the employee screaming and berating me saying that I could not look at the pamphlets and that they are for customers only! I was totally shocked as I went to this kiosk to book some excursions. This behavior was shocking and disgusting. Hopefully employee deals with their anger management issues. Someone with that demeanor should not be working in a customer service setting.

They send you a link for payment and then when you want to book other excursions they tell you that…read moreyou have to call and give them your card information to book it but that's not the case- they send you a payment link email but charge your card automatically.. Mind you i specifically asked if it would automatically charge or if we would have to call! Then Jada was so rude about it (see attachments below). The manager calls and said if they can't get released be prepared to go to the luau. Be cognizant of this.

Malia was the best tour guide you could ask for! Her knowledge and passion of her home in Hana,…read morelove for the rainforest and its stories and history, and her fun inviting spirit made our road to hana adventure u forgettable. Wouldn't want to have that experience with any one else! Auntie Malia has given me a newfound love and appreciation for this island and it's many wailele!

A week before our trip to Maui I had a question about changing into swimsuits for our scheduled…read moreRoad to Hana tour and sent an email to the company. I received a reply within 30 minutes. The answer was Yes, one can change into swimsuits during lunch before the black sand beach visit and then change out of them at a stop after the waterfall stop to be dry for the ride back to the hotels. A few days before our tour I received an email confirmation that included other useful information, such as bring along swimwear, towels, water shoes and a light jacket for the air conditioned van. I had not considered the A/C and I'm always cold, so that is a very welcome heads-up. On the day of our tour we received texts that the driver was on his way. Pretty close to the scheduled meeting time the van pulled up to our resort. The van was spacious with huge windows. Our tour was full with all 12 passenger seats occupied. Our driver/guide was Travis. He was born and raised in Hana and was a wealth of knowledge about Hana, Maui, and Hawaii. He seemed to be related to all the locals he passed on the road. There was not dull moment. Among the stops along the way were Maui Tropical Plantation for breakfast, Auntie Sandy's Banana Bread stand for those that wished to purchase, Wai'anapanapa State Park (black sand beach, also with a lava tube and a blow hole), Pua'a Ka'a State Wayside Park (usually calm enough to swim but the falls were roaring due to rain earlier in the day), and Ho'okipa Beach with turtles on the beach. Travis was an excellent driver and guide. We got great value from the cost of the excursion. One minor thing did bother us. We are Jewish and were uncomfortable during the praising Jesus sing-along. Regardless, we recommend this tour and especially Travis as a guide.

Okay it's definetly steep for what you're getting, especially if you've never done it before but I…read morethought it was a very neat experience. Emi who worked with us was just awesome in explaining and getting us involved. She also went the extra mile to deliver our piece to us a few days later which was super nice of her. (pro tip you can't take your piece home the day you make it, they need to put it in an oven first). I also loved that they allowed my 10 year old son to do it too otherwise we probably wouldn't have signed up. Definitely worth a try if you've never done it before.

In anticipation of a rainy day on Maui, we decided to book a glass blowing experience for the hubby…read moreand our 17 year old daughter. We actually stumbled into Makai Maui Glass a few days earlier. We booked a two-person class and got assigned Emmy as the instructor. The family had an amazing experience creating a drinking glass. Emmy was skilled, encouraging, and simultaneously made sure the glass was formed while allowing sufficient participation. The family is sooooo excited about picking up their glass after it's done annealing.