Tucked inside the mall, enter from entrance next to American Savings Bank. You will see the SS…read moreoffice on your left. As stated in earlier reviews sign in on computer kiosk and wait till they call your number. I went on a Monday at 12:45 and completed replacement SS card by 1. Waited about 12 mins before getting my name called. Great experience and glad I came to Hilo office.

Everything is managed from the SSA online and if you want an appointment or need to cancel;…read moreregister with the SSA.gov website.

After repeat scary surreal interactions with Oahu police... for the most minor incidents…read more.. I just want to say, Captain Reed and Detective Kubojiri are amazing going above and beyond!

Joseph (Joe) Aoki brutally physically assaulted me...He laughed at me while looking down after…read moretossing me down. He then deliberately proceeded to injure me in my injured part of my body that I was in hospital for where this took place. He again tossed me down after mocking me about my disability. He became angry and violent informed him that I was/am disabled.

This is a very busy location. The lines can get pretty long. However the employees are GREAT! They…read moreare super helpful and friendly. They do a great job at keeping the lines moving. They are more than happy to review all shipping options and questions for you. There is plenty of parking and the lot is very easy to get in and out of. I never thought I would be suggesting one post office over another, but this one is great!

Customer service gets an "F" or zero in my opinion. Went to speak to a supervisor for delivery…read morepackage issues at my home and told a by a clerk who was being trained that a supervisor will be out shortly. Waited 20 minutes, went back in and reminded the same clerk and trainer that I'm still waiting. Another 10 minutes went by and still no supervisor. Went back in because it was now closing time only to be told by a different clerk the supervisor is tied up but at least he filled out a form and took my information for the supervisor to call or email. Such unacceptable customer service by the clerk, trainer and supervisor. And my original issue still isn't resolved after numerous complaints online.

Very pleasant experience to enroll in the TSA PreCheck program here at Universal Enrollment…read moreServices in Hilo Hawaii. Our GPS took us to the correct building, but the street number was not easily visible. After a quick visit to a business close by, we were told that indeed we were at the correct place, the Hawaii Business Center building. Attaching two photos that may help other customers. The office is on the second story. Our 2 appointments were spaced at 15 minute intervals, but we were out of there in less than 30 minutes. The agent was very pleasant, helpful and efficient. Parking worked out very well, there is a lot to the right of the building, and there was no meter charge.

Pleasant experience. Speedy service and the person helping me was very informative and easy to…read moreunderstand.

This place has gone through several updates since I first went here as a youngin. The locals are…read morerespectful and courteous of each other when the line gets long. The workers are proactive and courteous as well keeping the facility looking professional. New paved road and nice convenient recyclable area is friendly to all vehicles. Hopefully the electronics recycling area can be updated with a structure to shelter turn ins.

Wow. This view was breathtaking!…read more I visited in April and we definitely got lucky. I hear that all the tour busses come by and parking is often difficult to find. There is a slight hike so if you aren't physically able, this might be inaccessible for you. Tourists used to be able to access the property below the valley but that has changed since the pandemic (unfortunately). Still, nonetheless it doesn't cost a penny and it's a stunning view.

This was such an epic view. The lookout is a short but steep walk from the parking lot and had…read morebathroom facilities. This is definitely worth a stop if on the big island. The day we went, was right after rain and there was a waterfall falling onto a black sand beach. Where else in the world can you see that?

Aloha, We Love Our Waikoloa Post Office in the Village! I grew-up in the Big City of Washington…read moreD.C., After moving here this Post Office so much reminds me of watching Mayberry as a kid! The staff treats you just like Ohana, Especially "Leslie" she is so profession always helping to make your visit pleasurable! My Wife & I are Always So Fortunate when she is Working up front counter waiting on us! Big Mahalos Uncle Johnny & Auntie Irene

Very helpful and well managed post office. Thank you for service the public with Such care,…read moreefficiency and patience.