Hawker Chan Glorietta
I decided to order for a take out at Hawker Chan Glorietta, 11:31am, one of my order included prawn crackers, but they say it's only available during dine in, and I wouldn't get it if it's take out order. So I said since I will just wait for my orders just serve my free crackers just put it on the bowl so l can have something while I wait.
But the cashier and the manager said it's not allowed. I told them I don't get it, they said I can add 15 for a take out box or 50plus pesos for one order of crackers, what I'm pointing out is that while waiting can I just have the crackers that's suppose to be on my order, not in a take out box or not in an ala cart order but just the crackers on the side. So I said okay whatever, I just don't get the point, I paid 500+ pesos for all my order and you wouldn't give the 8 pcs crackers on the side coz "it's not allowed" so l brushed it off- but one manager said "just give it to her" (as if she's fed up) next time pls train the people how to handle this kind of situation, explain it- communicate professionally. I value my money so well, I worked hard for it so I make sure I make the most of it.
and really? You would not entertain this kind of request? Will you be audited for the 8 pcs crackers for the people who decided to have it to-go?! And for the cust to have it while waiting?!
? Michellin Star but this is how your people communicate, and after 32 mins long they hand me over my takeout. I just order hainanese chicken tray and sweet & sour fish. And take note the chicken was a wing part, first time that I have encounter wing part in my hainanese tray?!
Do you really serve wing part in Tray A?! Over all bad experience for me, the service; waiting time, and disappointed somehow on the food. Hawker Chan glorietta left a bad impression. read more