Bad customer service. Multiple visits. Always the same outcome. Staff constantly standing…read morearound. Buying appliances was easy. Having them delivered. Disaster

We purchased all of our appliances there for our new home and three new toilets there as well. It…read morewasn't until sometime after that the toilets were installed that we discovered that the toilet seat was disfigured. Upon trying to return the toilet seat today and request a new one either from the toilet set or one from their shelves, the associate at the front said that it was very unhygienic to put a toilet seat on her counter and that it wasn't even in a plastic bag. Since the toilet seat had not been used I did not feel like it was unhygienic. She said that they don't take returns on toilet seats and if the toilet was purchased beyond a return date that no returns would be permitted -- are you listening CONTRACTORS? To prove the seat was unused I licked the damn thing. Apparently proof isn't what the manager wants and ordered me out of the store, saying that it was vile to do that in front of his associate. He also said that if he never sees me again, he'd be most happy. I asked if he was serious and he replied, "please leave my store." There are other places to purchase hardware and construction items so don't buy from Mike. He's a jerk who might have been having a bad day and decided to refuse service to someone who has spent over $6,000 in one year in his store. BTW, their delivery service is shabby.

Ordered building supplies for projects. Was asked to choose delivery date and time…read more Morning delivery for Wednesday. 430pm Wednesday nothing came. Called the centre and they got someone from south side to call back. "We changed your delivery date," was the answer. But no one called to inform me? "Well, we only deliver to Stanley on Thursday. But I guarantee you'll have it Thursday morning!" Thursday morning has come and gone. Called back to the centre and now they have to contact South Side to find out when they are planning to deliver... Don't offer delivery if you can't do the job.

These folks are friendly and helpful. I appreciate the customer service I've received at the…read moreNorthside location, as well as the South side!

bad manner/ bad customer service…read more downtown Fredericton is fairly busy. with the construction that is always going on and parking being scarss as is ( paid parking included ). I did pull into the 1 car parking lot making my car #2 at 3pm in the after noon on a Thursday for the lady SWEEPING salt off the entrence for her to have something to do with her paid hour of work. She informed me that I could not park there not even know what kind of arenas I had to run let alone what order I was going to do them in. Either way I obliged to her you can't just park there. yes your right. I can absolutely make my purchase before I go somewheres else. parking lot is absolutely empty and I even parked out of the way beside the car that was across the parking lot from the door entrance. After making a 10 dollar purchase this lady still insisted I could not leave my car on the EMPTY parking lot. Leaving me to say to the manager we can consider this 10 dollar purchase I I just made my parking fee or I can return this and go park my car somewhere else you are now arguing with a customer.. his response was that's my call. ok I'm not a paying customer and your still threading to tow my car? yes I understand you do not park at another place of business and just walk away I however need water softener salt which made that the perfect location to park my car and run the Arends I needs to run. it's 310 they close at 5 on a -23 winter day. I don't think my 1 car being across the parking lot was going to make or break them after I made a purchase. just bad manners. rude. and unfeiendly

This is one of those stores struggling to exist against the huge corporate stores of International…read moresize and/or Canadian corporate monopolies. This store had "everything" you could imagine and stocked here and there, up and down different isle. One of the odder purchases was flame coloring packets, which we thought was a dud because it didn't produce a rainbow of colors as suggested...and then 10 minutes after putting it in, the flames danced a blue and green. Would definitely stop back in to help this mom & pop type of business with everything.

My family gets all our gardening supplies from Scott's Nursery, and I can't recommend them highly…read moreenough. The staff are absolutely amazing -- friendly, knowledgeable, and always willing to take the time to walk you through everything you need to know. You can tell they genuinely want you to succeed and grow, whether you're a first-time gardener or a seasoned green thumb. Thanks to their guidance over the years, I've expanded my gardening projects to include a perennial bed, a fruit bed, two large vegetable garden plots, and even a fish pond surrounded by beautiful, native plants. No matter what I'm looking for -- indoor plants, outdoor perennials, tools, soil, or advice -- they always have what I need. Scott's isn't just a nursery; it's a true community hub. I've brought my 4-year-old to their March Break kids' classes, and she had such a great time learning about plants and gardening in a fun, hands-on way. I've also attended several of their adult workshops -- from vegetable gardening and houseplant care to crafting beautiful kokedama balls for my home. Every event is well-organized, welcoming, and informative. Their seasonal markets and events are another reason we keep coming back. They host incredible gatherings featuring local artists and makers, and their Christmas market is a family favourite -- complete with Santa, sing-alongs, free cookies, and tons of vendors for unique holiday gifts and treats. Scott's Nursery is everything a local business should be: passionate, knowledgeable, community-focused, and always going the extra mile. Whether you're starting your first houseplant or landscaping an entire yard, this is the place to go.

Just about the largest nurseries in the area, which sells trees to the local Canadian Tires and…read moreother construction vendors. I don't recommend going on the weekend as the line can go on forever and definitely consider letting them deliver -- a nominal fee and worth it!