I am honestly shocked that there are 1 star reviews for this company! I have had nothing short of an amazing experience with Hawthorn Creative. We hired their team for web design and brochure design for my wedding venue and we were so blown by their quality of work and outstanding customer service! Special shout out to Ally who was our client services manger and took such great care of us! If you want to see a sample of their work, check out our website www.RedRidgeReceptions.com read more

Hawthorn worked on ad for a wedding show that I, as a graphic designer, was not allowed to design myself. The ads were not up to par and their review process was cold and ultimately unhelpful as they would not make the simple edits I requested. They instead would make small changes of their own and turn around new proofs that slowly increase the number of revisions which they bill for. Or, they would refuse edits to my "custom" ad because they had to work within a templated design. To me that indicates either a lack of ability to do the work or simply a lack of care, which is not worth the price nor the hassle. I understand they have done good creative work in the past as shown on their website but clearly that quality is not given to everyone. I don't recommend working with them, spend your money on a designer who'll work with you rather than against you. read more

Hawthorn Creative has harassed me for years as a business owner. They will not leave me alone. They try to suck money out of event vendors and their service is not needed or wanted. Referrals are the job of Catering Directors who benefit substantially from having direct contact with inquiries. These inquiries generate referrals that are relational, and should not be pay-to-play. Referrals should be based on performance alone, and with pay-to-play even the young brides become victims of inexperienced vendors with capital to blow. The unsuspecting bride assumes that these are "preferred". Not even close. Finally Hawthorn Creative feeds off of desperate vendors new to the industry who don't know any better. read more

I must say I have been working with Hawthorn Publications for about ten years now. I have not encountered one issue or problem with them, their policies or anyone on their staff. They have been really helpful when I've needed some guidance or support. They are unfailingly professional. Best of all, their publications are extraordinarily beautiful. It would be hard to guess how many clients have come our way after seeing an ad in one of their publications. Many, that I know. read more

Boy how I wish I had checked them out before I agreed to do an adv. On the surface they seem to be reputable but they certainly are not! I was over charged by a bookkeeping error on their part and they hit my credit card for the larger amount that their error created! I am still fighting to get my refund from them...I have my attorney on the case now and my bookkeeper has prepared a rundown of the account activity and they still stand firm and say go ahead and fight the charge through my bank.. they really do not care about service, quality of the ads they say they will design and least of all possible repeat business with current advertisers.. To cover their error they created additional charges on my account that I did not approve of nor was I aware of until they hit my card for the higher balance. I have tried and tried to get a complete account statement from them and every time I do they conveniently forget to send it! Again today I have asked for the statement and they said they would try... STAY AWAY FROM THEM!!! read more

This company does NOT deliver on their promises. They simply pass the buck and honestly do NOT care about the vendors who advertise for them. I strongly advise any vendor to stay away from this company for you will not receive any sort of support or action on your behalf when a venue chooses not to live up to their end of the bargain - equaling a "ZERO" return on investment. Believe me when I tell you - I speak on behalf of dozens of vendors/advertisers. Save your money!!! read more

I have participated in the Hawthorn Projects in my area for years. The brochures are the best way for me to target the high end bride that I want. Some years I cannot do all of them that I would like to, but I always do as many as I can if I am invited. It has helped me tremendously. read more