Jon and Sue are an amazing team. We had some priceless art from our parents and they helped us…read morereproduce these images so we have them for generations to come. They have all the technology and expertise to capture any picture and create a framed masterpiece for customers. Check them out! Thank you so much, the Lane's of Essex

Professional and personalized service with great attention to detail. The job was finished in a…read moretimely manner.

John and his crew, Jessica and Heather are the best! They're good people! We're their clients for…read moremany years and the service is always excellent, from receiving and mailing packages to sending and receiving faxes. Very reasonable prices for their services. Would highly recommend them!

Been a customer here for years, and have had nothing but positive experiences. Have shipped…read moreparcels, rented mailboxes, and used their other services, including the "complimentary" ones. The staff has always been pleasant, professional and thorough in my opinion. Shipping does cost a little more than some other places, but (for me) it was well worth it to ensure that my packages were packed and delivered on time and undamaged. Everyone has different experiences and expectations, but the folks here have always done right by me. Thanks !

Amazing custom framing that will work with you and give you a fair price! Wonderful enthusiastic…read morecustomer service. I'll be back for sure!

I reached out to Heather to help me with my 4-year-old's Valentines this year, and she was so kind,…read morequick, and helpful. I'm glad to support a woman-owned business in town, and I'll definitely be sending more business her way in the future. Thanks, Kim Smith

A print shop owned and operated by a local artist, with delivery and great customer service? Yes,…read moreplease!

I've used them quite a few times for US and international shipping and they are pleasant, helpful,…read moreand the items have arrived in good condition. They also suggest the most cost-effective method. Great selection of greeting cards and they even have a shredding service for disposing of sensitive documents. Cannot recommend highly enough!

This establishment provides awesome service! They have received a whole house full of packages for…read moreme as I furnish a new place from far away. They are my eyes and ears on the ground. Awesome folks!

One of the nice features they don't talk about a lot, but you can take a whole page of photos in…read morethis scrapbook for example four photos at one time and then they will not only enhance or fix up the photos. They also separate each photo into a separate image file all cropped and as neat as can be that saves me a lot of time.

Stopped in to get my passport picture taken, they were super friendly, efficient and the picture…read moreturned out great! Highly recommend.

They are really not interested in working with someone unless it's of quantity. Inquired with them…read moreover the years when we needed about one dozen pieces and was told my business wasn't really worth their time when we started. Inended up going to Black Sheep down the road and they worked with us from day one. Now that we do thousands of pieces per year. I would recommend Black Sheep down the road. They work with everyone big and small.

They have consistently provided us with quality products at competitive rates. Their team consists…read moreof professional, responsive people and are very good to deal with.

Wandering around Portsmouth after lunch, my friend and I wandered into this store because she loves…read moreall things print-related. Me, not so much unless I'm in need of something, but I tagged along. So glad I did! This is a cute little store with lots of things to catch the eye. Not just the obvious--print services, cards, stationery, etc.--but also things like recyclable bags and other gifty items. I walked out of there with a small size (there was a large variety of bags for different uses) Baggu reclyclable bag I can fold up and pop into my purse for use when I need it. Handy for carrying leftovers from restaurants, quick trips to CVS/Walgreens or other places where you just want a couple of things. In fact it would have been handy for my trip to Gus & Ruby! Next time......

If Gus & Ruby Letterpress' high-quality products could be paired with high-quality customer…read moreservice, they would be great. Unfortunately, their poor customer service makes working with Gus & Ruby Letterpress frustrating and disappointing. We worked with Gus & Ruby Letterpress to create an invitation suite and day-of stationery for a formal wedding in Boston. It started out great with an initial meeting in the store. We looked through samples, felt the quality of the paper, and left with exciting ideas for the invitations. Little did we know this would be our last in person meeting, and that even reaching a live person on the phone would be extremely difficult as we moved forward. After our first meeting we submitted ideas and details for the first draft of the wedding suite. Then we waited 14 business days for a first proof. The proof was completely off the mark. The designers at Gus & Ruby Letterpress did not seem to read what we had asked for. For example, one envelope liner option contained fall-colored abstract daisies for a spring formal wedding. We tried to convey our ideas as clearly as possible but the communication channel from us, to our salesperson, to the design team, played out like a game of telephone with a tin can and a string. The message did not get through. After several weeks of revisions, we eventually arrived at a beautiful invitation suite that fit our vision. If communication had been better, we would have reached the final product a lot sooner. During this whole process we never felt like we were a priority, a valued customer, and we often felt dismissed. We continued to work with Gus & Ruby Letterpress for our day-of stationery because there was not time to search out a new stationer and because their products are high-quality. However, it was frustrating to only communicate through email. Our concerns never seemed to be acknowledged by our salesperson. No human ever answered the phone at Gus & Ruby Letterpress. Our overall experience with Gus & Ruby Letterpress fell far short of what we expected from a high-end, custom stationer. I cannot recommend them.