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    Hawthorne Cat

    4.0 (1 review)
    Open • 7:00 am - 4:30 pm

    Services - Hawthorne Cat

    Machine and tool rental

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    6 years ago

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    E I Electrical

    E I Electrical

    (427 reviews)

    Kalihi

    Excellent service. Came right away although it was not an emergency. Honored quoted service fees…read more Stayed all day to complete the job.

    We hired E I Electrical to replace a few switches in our condo because our previous electrician was…read moreacquired by this company. They were able to come and inspect the work within a short notice and provided us with an on-site estimate. Everything seemed satisfactory until I was informed that the estimate would include a yearly fee for any future work. This fee would automatically provide us with a built-in discount for subsequent services. This was the first indication that something was amiss. Why would I want to pay an annual fee for work that had already been completed? Another peculiar aspect of their pricing was the flat rate fixed price for each item. They offered a similar approach to car repairs, where a flat rate is charged for parts like a quarter panel or hood. For an outlet in a switch, they had a flat fixed rate. They assured us that this included labor and materials. However, they failed to mention that they sourced the cheapest possible materials. They also stated that I could purchase the materials myself, but I lacked the time to do so. Consequently, I ended up having cheap switches, even though the price seemed exorbitant in my opinion. Given the urgency of the project, I had no choice but to agree. However, this is when the problems began. The project was initially promised to be completed in a day and a half or two at the most. Surprisingly, it took four days to complete the work. They arrived at the site by midday every day and proceeded to shop for materials for that day. Essentially, they had four half-day workdays. The workmanship was rated a 4.5 out of 10 on a scale of 1 to 10. The finish work was quite disappointing. They made numerous holes and neglected to save the drywall pieces to fit them back in, leaving me with a mess of mismatched drywall. They claimed they didn't typically put it back, but they didn't inform me of this when I agreed to hire them. To make matters worse, when I tried to reach the office staff or another representative they initially mistook me for a salesperson or someone trying to hassle me until I proved my identity as a customer. This was quite frustrating. It seemed like they prioritized their profits over my satisfaction. The phone representative kept talking and refused to listen. I don't believe he knew how to listen effectively. Fortunately, I received a call from the owner one day. He was quite pleasant, but it was evident that he has a personnel issue. I would never hired this company again and would never recommend them to anyone. On top of the shoddy work and unethical behavior, they attempted to double-charge me for my services. I noticed a second charge for a similar amount on my credit card, and initially, they denied it. I insisted they investigate the matter, as I had sent them a screenshot of my credit card. Eventually, they admitted to the mistake reversed the charges. Neither the owner nor the project manager called to apologize. In my opinion, their work, ethics, and overall business practices are extremely sloppy, unfriendly to customers, and unprofessional.

    Malama Air Conditioning - 3 Bosch IDS 2.0 20SEER central air conditioning system condenser

    Malama Air Conditioning

    (24 reviews)

    I highly recommend Malama Air Conditioning and owner Matt. It has been awesome working with a…read morelocally owned air conditioning company that truly understands the meaning of "malama". Matt really does go above and beyond taking care of his customers. I have used many Air Conditioning companies in the past and have learned so many valuable lessons. Like if you choose to pay for the cheapest air-conditioning equipment & service, you will get exactly what you pay for. And if don't mind frequently calling those cheap air conditioning companies to come back out to keep doing repairs. Since they did a sloppy job installing your cheap new equipment from the start. You will more than likely end up paying a whole lot more than what you should have (like us). However, Matt and his company, from start to finish, has always exempted service that is professional, honest, and reliable. They have always taken the time to explain everything clearly, answer all my questions, and had made sure the job was done right. Malama Airconditioning has always been friendly, knowledgeable, and respectful of my home and family members too. I would say Matt & his team, is more like family, we talk story and, he shares good tips and advice about everything. But most of all, Matt has saved my family and I from making a really bad decision in the past, Generally speaking, Matt's input has saved us from virtually losing a whole lot of money and going through a whole lot of heartache. And I just can't thank Matt enough. Another important thing that stood out most was Matt & his entire team's commitment to customer satisfaction, and the personal attention they provided throughout the process. It's clear that they genuinely care about their customers and their reputation in the community. So, if you're looking for trustworthy HVAC professionals who deliver exceptional service, I highly recommend Malama Air Conditioning. My family and I will only use them for all air conditioning needs. Thank you to Matt, Elijah and the entire team for a great experience! Mahalo Nui Loa, Malama Airconditioning!!!!!!!!!

    I contacted Malama on a Wednesday night around 7pm. They had a technician (shoutout to Kama!) at my…read morehouse at 0830 the next morning. My AC was fixed by 10am. It was a blown capacitor plus torn ducting in my attic. The price was very reasonable (based on other online reports), and no up-charges for "emergency work" or anything. Kama the technician was professional and really nice. I'd give them 6 stars if I could!

    Hawthorne Cat - machinerental - Updated September 2026

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