On July 22, 2024, while traveling eastbound 80 in Lodgepole, Nebraska, we had a tire blow out on…read moreour RV. After waiting several hours for Good Sam Roadside Assistance to send someone to help us, we took matters into our own hands and called Steve's Towing. They responded within the hour to remove the blown tire and put our spare on. Heading to Ogallala, Nebraska, for the night, Steve's Towing recommended a tire shop that had tires available for our RV. Steve's Towing is highly dependable and professional. Thank you for getting the job done and getting us back on the road!!! Garth & Cathy Boggs

I was on my way to Illinois from Denver when my cars bottom panel came loose and started to flap. I…read moredidn't have a issue with how the car was driving but the panel being loose was annoying and could potentially be a danger to other drivers, so I called Steve's towing to see if someone could just come out and screw the panel back on. The person on the phone was quite rude and did not offer any solutions. Instead she just said "we're closed, go to a bigger city". You'd think they would want your business and for a Saturday morning you'd also think they would be open and happy to help but guess not. I had to wait til I got to Des Moines to be helped by a kind mechanic who was able to get me in first thing in the morning. Anyways if you have car troubles and happen to be in Julesburg don't even bother trying them.

We purchased a set of Cooper tires from them and went flat around 500 miles after we got them. One…read morewent flat on us not because of a puncture or anything of thay sort but theu didn't want to replace the tire when we went back to see what we could do they just told us we had to buy a new tire. And obviously u just don't buy one u buy two new tires if one goes flat. Terrible service they're friendly when u go in to buy but hesitant when something went wrong.

I was visiting in Sterling with a rental car and the tire light kept coming on. After adding air to…read morethe tire for 2 days, I figured there was a problem. I called H-R Tire and got a same day appointment. When I showed up I was given quick, friendly help and on my way in about 20 min. Thank you for making me feel safe on the road!!

In from out of town and was a couple hundred miles over on my oil change. Not only were these guys…read morepolite and efficient, they were thorough! I have been going to a dealership for my oil changes for the last 40k miles. Today, this crew presented my cabin and engine air filter to me - they were disgusting! For only having 7k (I use synthetic oil) since my last oil change, I could not believe how filthy these were. After calling my regular dealership - they had it documented that I had not had a filter change in 40k+ miles. Thank you Nebraskaland! You guys were incredibly thorough and it is very much appreciated!

They were so quick and friendly. I was offered a fresh homemade donut and coffee while we…read morewaited...which was not very long.

We have probably spent thousands of dollars at this business and they have always been there when…read morewe needed them. Their roadside service is amazing Eric is very polite and hard-working. It's not often that I would go against my family, but I'm related to Les Schwab and I prefer Great Western.

I have been going to Great Western for years. They are always professional, and courteous. They…read moreare hard working and even when busy make you feel like you matter.

We were headed West on 76 and needed an synthetic oil change. I called ahead and Tina & Glen were…read moreso kind to make sure they had the right filters and oil for us to make the stop! Great service!

These people work hard and care for the community-- this is the place I get my gas on a regular…read morebasis. Grateful for Rich and his team here.

I would not recommend…read more I took my vehicle in for tire mounting, balancing and alignment. It took them 4.5 hours to get it done. They struggled with getting it aligned. They had 2 techs attempt it. When I got the keys the tech told me if it wasn't driving right to bring it back. I drove it home a few blocks. Went to leave town the next morning and as I was going into the alley way something had shifted in the front end leaving my steering wheel 30 degrees off to the right. I immediately brought it back and spoke to Jeremy Clark, he told me that a tech wasn't available on the weekend and to bring it back. I brought it back, they had it for an additional 2 days. I spoke to Jeremy again on day 2, he said the first tech couldn't figure it out and would have another tech look at it when he was able to. He told me if they couldn't get it he would refund me for the alignment. I got a call from Ben stating they were unsuccessful and to come pick my vehicle up. Once I got there, my boyfriend and I spoke to the techs that were attempting to fix the issue. They both said they were not sure what had happened. They couldn't get it to align straight and now the steering wheel was turned the opposite direction than when I brought it in 2 days prior. They looked at the bushings, the tie rods and nobody saw anything wrong. Oneof the techs told me that during his test drive it was pulling hard to the right and not straight. I had asked Jeremy for a refund on the alignment since it was not fixed properly, he said he had to speak to Ben. They told me no to the refund because the computer was showing that it was fine even though my steering wheel was clearly not straight. Jeremy started screaming at my boyfriend in the lobby and was being very rude and unprofessional. I did call corporate and explain my complaint of the way we were spoken to and nothing was resolved. I will not be back.

So, back in 2024 in July I purchased 4, 50,000 miles, new tires from here. I drive away and my tire…read morelight is on, they tell me "oh well it does that you got to drive it awhile and it will shut off." Wake up next morning tire light is still on. So, I take it in, they tell me it's a valve leaking. Well fast forward to July 2025 to the exact week, I am told I need 4 new tires again... So I go ahead and purchase 4 new tires with a $20 warranty on each tire, they tell me my front struts are leaking heavy so they can't give me much of a discount as I am already upset because I know I did not drive 50,000 miles in one year to the exact week. So I take my car elsewhere spend an additional $800 to get new front struts, then I take it elsewhere to get an alignment done. Well they tell me that I need two new front tires. This is just 5 months after I already purchased 4 new tires from TO Haas in Ogallala Nebraska. I call To haas and ask about the warranty I purchased on the 2nd round of 4 new tires. They tell me it only covers the tire and not mechanical issues. Well I took it too a second auto shop and they tell me my alignment is fine, they can't seem to find anything as to why my front tires would be worn down that fast. So, that goes to show that TO HAAs has scammed me out of 8 tires in the past 2 years costing me close to $1,500. This also goes to show they will scam people where they can. I have the receipts and photos to back all this information up. I will never ever recommend a shop who takes advantages of their customers. If I could give them 0 stars I would. I've talked to people around town and every single one of them has been scammed by this place!

My husband and I broke down but being a Saturday Platte River Tire was closed. We were desperate…read moreand called, Scott opened the shop for us and got us on our way. I cannot say enough about Scott and this business. So kind, polite, accommodating, great work. I wish I could gibyou 10 stars, Thank you again

Scott and his team provide top notch tire service. We bought new tires for a good price and the…read morebest part is they offer free tire rotations/tire repairs on those tires we bought. Highly recommend!

I was glad they were there because my tire blew while I was in Sterling for training. One tire. The…read moreguy there told me there was a state law that I had to replace all four tires if I replaced one. This was a couple of years ago, but I just remembered it. Hopefully they've come under new management or that guy no longer works there. There is no such law. He flat out lied to me and conned me. I was a teacher who made less than $30k a year. I couldn't afford four tires. I couldn't really even afford one.