This was my second/first time visiting. The first time I arrived I had to make an appointment plus…read morepay a fee which I was told the money would go towards my appointment. (That was a bit off putting but I did it anyway because I felt a bit pressure to do so). I was seated right away and offered a beverage. I wasn't given a menu of options to select type of service I wanted nor did I know what type of service that I would be receiving. (Again, that was not proper and I should have been asked) Top Coat is clean enough with nice music playing in the background but I would have preferred something more relaxing for my pedicure to help me relax. I'm not really into pop, hip hop, etc. When I come to the nail salon this is the time to get pampered and relax. I did however enjoy my pedicure even though it wasn't as relaxing as I would have liked. I will give them another try because I do believe that this place works hard to provide excellent service.

I sent a request to schedule an appointment on Yelp and received a response within a few minutes. I…read morescheduled my pedicure for 2 days out and was able to get my requested time of 4:00pm. There was no wait time when I arrived. This place is the epitome of good customer service. I was offered something to drink (multiple times) and cellphone charging (if I needed it). The shop is very modern and clean and I was glad to see the big, comfortable benches for the pedicures, as opposed to the chairs. At some places, the chairs aren't big enough for my height. There was a vast selection of pedicures to choose from and it was tough making a decision lol. I went with the Orange Mango (I think that's the name). It was niiiiice and fresh oranges were placed in the water. Also worth mentioning is that the foot tubs are huge! The lady that did my pedicure did an excellent job and I was very impressed. The price point was a tad bit higher than other options in the area, but I feel it was well worth it. I'm looking forward to returning!