The staff is great. They are super friendly but also super knowledgeable. It's not often I have…read moredental issues, but when I did they fixed it.

From the owner: We pride ourselves in being a family friendly dental office, providing top notch dental care in a…read morewarm, caring, and non-judgmental atmosphere. We treat all of our patients like family in an atmosphere that is friendly and relaxing. We want to make dental care attainable to all of our patients by providing a wide range of dental care options within our office, along with a variety of payment options to suite the patient and their situation. We will go the extra mile for each of our patients, we are very grateful for each and everyone of them!

10/10 on multiple occasions in the Bemidji office. Tori got…read moreme in same day for an extraction. She's always so polite, professional and is extremely efficient in her job. Noel has helped me multiple times as well. She's so calm and helps coach you during your process. She's got a great sense of humor and puts a person at ease. Dr. Thien was absolutely amazing. He cares about you, the integrity of your teeth and talks with you about options. He was the first doctor ever (out of 6 dentists) to extract my tooth under 45min. (Long/curved roots unfortunately) This was by far the best extraction experience I have ever had. So incredibly pleased and already healing well! Like I stated, I don't care what anyone says, I trust their work, the prices are fair and they've always been polite and professional. 10/10 My daughter also had an extraction in 2025 and was so anxious. She was fit in within an hour and they had her in and out of the office within 20 minutes. She was pleased as well and grateful for them getting her an appointment quickly!

Terrible scheduling! They have canceled my appointment twice in a row. The first time I had…read morearranged all of my appointments in the same area on the same day because I drive an hour to get to Baxter. OK so I call and get the appointment rescheduled, I was assured that this would not happen again and that it is an issue within their scheduling software noting there is only one dentist available on certain days to accept new patients but guess what I just got another text. Have to call to reschedule. I called, and go through the prompts only to hear the office is closed. Leave a message. Will call you back in 1 to 2 days. This is very poor Customer Service.

I went here once and was told my insurance would be accepted. They proposed a bunch of work, I told…read morethem I wanted it pre-approved with my insurance provider. When I came back to have the work done they said everything was in order. After the work was completed they told me they didn't even accept my insurance! I was stuck with a huge bill. I would never go back!

From the owner: Great River Dentistry provides gentle and caring dental care for families and people of all ages…read morefrom throughout Bemidji, MN and surrounding communities. Contact our office for more information and see for yourself the difference a healthy smile can make!

I called this office to ask if they accepted my insurance. They told me they did. I set up…read moreappointments for myself and my children for check ups and cleanings. When I got my cleaning done they recommended I have two of my wisdom teeth removed. I asked them to pre-approve this with my insurance and they told me they would. They sent me to the oral surgeon where I was amazed that they had to call Dr. Williams because one of the teeth he wanted removed was no longer there! It had been removed when I had my braces put on when I was a kid! I was even more surprised when they told me that I owed them over $1000 because they didn't accept my insurance!!! If you decide to go there, make sure you get EVERYTHING in writing!! That they WILL honer your insurance, and that they WILL pre-approve any major work! Do NOT take their word for anything!!

There isn't anything about this business that isn't top notch. The staff is incredibly…read moreprofessional, yet very kind and approachable. Any question I had (no matter if they've heard it a hundred times before from others) was answered in ways that made me feel comfortable and not "silly" for asking. The billing department knows exactly what's going on, appointments were spot on (I rarely ever had to wait more than 5 min), and last, but not least, Dr Cooper is simply superb. He keeps up on modern technique so that, as a client, he has the best interest in mind for my teeth and the future of my new smile! He's kind, soft spoken, very good at explanations that I can understand and makes me feel at ease. Thank you to the entire staff for giving me (at the age of 44) the smile I've always wanted. Cheers to you all!

I have had nothing but a horrible experience working with Doctor cooper. I'm pretty sure…read moreeverything I say goes in one ear and out the other. I ask questions about what they are doing or how I should maintain the braces, I get a vague and confusing answers back. Doctor cooper is a perfectionist, he doesn't see his patients as human but more as a set of teeth that he can manipulate to his disturbing excessive standards. He doesn't take into consideration anything I say, he doesn't respect my wishes as a patients. I have told Doctor cooper several times that I do not care to have a perfect set of teeth, as I see teeth as something that makes us uniquely individuals and that I am just here to get medical adjustments. This is something that he cannot fathom and is deeply concerned with the fact that I don't want teeth that every other American have. Don't worry though, he clearly has set aside my request and is moving foreword to meet his absurd standards, no matter how ridiculous they are. I kind of think he is a sadist and loves seeing children and young adults in pain and suffering. On top of this there have been several occasions where the assistant has incorrectly adjusted my wire and rubber band, meaning for 5 weeks my teeth were shifting wrong which only lengthened my stay. Originally he told me I would have braces on for 2 years, it's been 4 and still counting. I am strongly dissatisfied and would never recommend Dr. cooper to anyone.