Jacqueline & Tim were accommodating, flexible, and informative throughout each and every tour,…read moreconversation, and application question. While the location & building are lovely, having both as the 'go-to' organizers of operations was vital in my decision to move from CA to this location. Both were helpful and kind... but not because it was their job, but instead, you could tell it was simply their true character. Both deserve raises, promotions, and kudos from management. And I say that as a future tenant who submitted their application today.

Excellent place to live. Property management is amazing and quick to respond to all your needs…read more Maintenance is on it! Very family friendly and convenient place to live. They always have a fun event happening in the community. Definitely recommend this as a wonderful place to call home.

I lived there 3 years. And they were alright when nothing was broken. The staff is nice, but…read morecommunication is horrible!! They hardly reply to emails, they're fairly quick to reply for easy requests or questions. Other than that dont expect an answer. On the 3rd year I decided to downgrade to a smaller apartment. (Only cause I didn't want to move my kids from school) when I dropped my old keys I had cleaned that apartment from top to bottom. There were a few spots that needed a paint touch up, like the covered nail holes but that was about it. I still ended up getting charged over $1,900 in charges!!! Still waiting to hear back! If you decide to move in. Write down EVERYTHING that you see not right in the condition form! Or else you'll be blame for it. And have to pay at the end of the lease.

The apartment complex appears to have allocated limited financial resources towards the maintenance…read moreof their amenities. As a result, the responsibility of pool cleaning has been delegated to their maintenance employee, rather than hiring a professional pool cleaning company. Regrettably, the pool may not be operational until the end of May, according to the office staff.

Thanks to Von for helping my mom get her appt reserved. Easy process and Von is such an amazing…read moreemployee. Kinstead is lucky to have her.

Kinstead is still a decent apartment complex as far as the condition and amenities are concerned…read morebut they've had a lot of staff turnover. Seems like they're failing or going under. The new Property Manager is rude, too busy to help and gets aggressive and threatening when you ask questions. Acting as a bully who forgets we are customers of TI Communities who pay for the priliege of a leased apartment. In return for the payment of the lease, TI Communities implies they'll provide the professional and courteous service one would expect from a respectable business. Other tenants have said the same thing and brought it up but it seems they want her kind of leadership and how she treats the tenants. And before some of the previous staff left when TI Communities came in, they said they were leaving because TI Communities was going to turn the complex into a ghetto. I would like to suggest the Property Manager take greater care and consideration in regards to how she speaks to people and especially people that she doesn't know. Not only to represent what professional standards she may have but also to better represent the business objectives and reputation of TI Communities would like to have in the Dallas Metro-plex area. I don't understand what makes her think it would be OK for anyone to speak to or treat people the way she does, either solely reprenting herself or as a representative of TI Communities.

Honestly, I loved this apartment. I moved my stuff in during Aug. 2023 and stayed until last month…read more(03/2026). I recently moved because I got married and needed more space for my wife and our dog. Aside from that, this place was everything my wife and I needed and more. There are a few people who truly made this apartment feel like home: Guy Kohavi - Great Maintenance Assistant with amazing communication and an awesome attitude. He was always a pleasure to talk to and work with when finding solutions to normal wear and tear issues. Britnee Scott - Assistant Property Manager with a really positive attitude who was easy to work with. She made living there seamless. Lisa Smith - A very kind front desk representative who always did her absolute best to answer any question I had. If she didn't have the answer immediately, she would do whatever she could to get me one as soon as possible. Thank you so much to the Watterscape team for everything you did to turn our apartment into a home. I truly appreciate it.

Hello everyone, I'm gonna make this one short. First off, this business is terrible and the…read moremanagement company that runs this place in conjunction with the managers are just freakin terrible. They treat you like you're an idiot and never communicate with you or the other residents about anything. The big thing for me, as my wife works from home and I'm an online gamer is the internet. It is god awful. On and off all times of the day and it just goes down randomly. Takes like a minimum of 4-6 days to come back online, but they assure us we get "white glove" service. Biggest lie out there. Couple more things: Dog poop is everywhere outside so watch were you step. Also, the apartment reeks of weed. Look, for as much as you will be paying, just go somewhere else.

Management and staff are so kind and always very helpful! Love Kenzie, my daughter sees her and…read moregets excited and always wants to say hi! The apartment is beautiful! The amenities are great, I also have a toddler and live on the top floor and so far my under neighbors haven't complained yet (that I'm aware of), so either it's thick floor or they don't care about the constant falling noises as she learns how to walk. The only downside.... We picked the apartment with the pool view, which is beautiful!!!! But sadly some tenants are not very respectful of the other tenants who live right here and will stay past closing and be very loud with music and screaming. It has woken my toddler up a couple times. I know this is part of living in an apartment though and can be expected during the summer. Overall very happy and in love with our new home! We hope to stay for a couple years!

I've had such a great experience living here! The community is always well-maintained, and the…read morestaff goes above and beyond to make sure residents are taken care of. Maintenance requests are handled quickly, and the office team is friendly, professional, and easy to communicate with. The amenities are fantastic, and the property always feels safe and welcoming. I really appreciate how clean everything stays and how much effort the team puts into creating a sense of community through events and communication. Highly recommend this apartment community to anyone looking for a comfortable home with excellent management and a great atmosphere!

Shane from maintenance did a great job servicing our a/c! He answered all of the questions that I…read morehad. The a/c is running perfect!

They are overcharging residents for mistakes they have made as a community. Water bills ranging…read morefrom $200-1,000. Water leaks they are saying the city of Princeton is responsible for, but the management is taking no accountability or getting the issues resolved. They pretty much through these homes together and tried to get them leased as soon as possible. The maintenance man is extremely rude and belittling showing no concern, and disregarding. I do not recommend living here. Here are pictures of our water leak that has been an issue since we moved in August.