I went for chest pain staff was great expect for the doctor he was so rude and I felt as if I…read moreshould of had just gotten up and went to a different place but needed answers on chest pain. I tell everyone go to and emergency room but not that one. I will drive little farther now if it means getting respect. If you are going to lack bedside manner maybe another career path.

I've never left an urgent care in worse shape than I was in when I arrived. Until I went to this…read moreplace. I don't feel like the doctor was very experienced, he shot me in my molar instead of my wisdom tooth where the pain was. I still ended up in worse pain than when I arrived, plus I heard the staff making jokes about my situation that didn't sit well with me. I feel like I wasn't treated properly and I will not pay for this visit because I didn't get any help. I left this place worse than when I arrived. I will skip this location and just go to the main hospital from now on.

I want to comment on Victoria in the echo lab for her professionalism and kindness. She was very…read morethorough but still personable and cheerful throughout the whole experience. We must have asked a million questions, but she NEVER made us feel we were bothering her. I was there for possible heart problems, but she let us joke with her to keep our spirits up. You may need to clone her .... Thank you Victoria, for helping us have a good time during a scary day.

The lack of professionalism with this institution is appalling. I have been given such a run around…read moretrying to make an appointment that I'm beginning to wonder how or when anything happens here. The scheduling department drops calls or doesn't return them, they can't find paperwork that the referring hospital has confirmation numbers for. I don't know if even want the procedure done there. Good luck people

I've had mostly positive experiences here. ED staff treated me quickly for sepsis caused by a UTI…read morein January 2026. Nurses on my floor were all wonderful except one. Doctors were great except 2 - whoever was on the 5th floor Monday night, January 19, and the doctor in charge of my care. These 2 doctors and a RN failed to listen to my questions, display empathy, and attributed my distress to GAD. Yes, they diagnosed me with generalized anxiety disorder after our very brief interactions. Dr Guy Adair (the hospitalist in charge of my care) straight up LIED in his notes, saying I was "pacing the hallways." He also became defensive when I asked for clarification regarding my care. When I asked him why I should stay for a 3rd night even though all my symptoms were gone and my blood work was normal, he said, "if you go home now and your infection returns, you could die." I reported his behavior to the RN on duty as well as the discharge nurse. I also submitted a formal complaint online and received a phone call from UCHealth which I appreciated. I also filed a request to amend my medical records. I do not have, nor have I ever, had anxiety. I do still recommend this hospital because of all the other staff who work here. My mom also has been a patient here and 99% of her experience has been positive. For anyone reading this - you have the right to speak up and ask questions. It's YOUR body.

I was referred to this facility because I am in kidney failure. The transplant doctor who attempted…read moreto place a fistula didn't do it correctly. While speaking with him he threw a temper tantrums worse than a 2 year old screaming on the floor. I was told I couldn't come back. The transplant nurses are rude and nasty to try and make the patient feel bad and it's their fault. I had been there in the past and said I will never go back. But, I didn't have a choice. Because they are the big transplant hospital here. I was injured and told if they had to fix my fistula the surgeon would paralyze my hand.

They are wonderful! I have had to go here for stitches and they are top notch. Staff is caring and…read moreservice is excellent!

This place was amazingly!!! My roommate was run over by a truck on his foot and these ladies ran…read moreout, picked him up, put him in a wheelchair and brought him in to quickly give him pain meds, ex ray him and give him a referral to get surgery! They were kind and compassionate and generally considered with him! Thank you ladies Sooo Much!

They don't care about anything or anyone. I sat in the waiting room for 3 hours without any updates…read moreabout my tests and then when I put in to a small room I sat there clueless about what was going on for about another hour and a half. I went in with chest pains difficulty breathing dizziness and numbness on my left arm and according to them after I demanded to be released they said all my test came back good and I should contact my personal care provider. I swear I'm suing this place if my condition gets worse since they decided to not help at all.

I brought my mom in today due to cognitive decline over the past week. She normally sees Dr…read more Peacock, who we love. I called yesterday for an appointment and was told none were available, but that we could walk in and be seen without an issue. We arrived at 11:15 and weren't seen by Joseph Silver, the PA, until 12:15. From the start, the appointment felt rushed. He repeatedly interrupted both me and my mom, was dismissive, and showed very little patience while she struggled to answer questions due to her cognitive issues. At 12:40, he told us we would have to wait until 1:00 for blood work because the phlebotomist was on lunch. When I asked if anyone else could draw the blood, he became defensive and repeatedly told me he was missing his lunch to see us. He stated he "didn't have to see us" and could have made us wait until 1:00 before being seen at all. This was especially frustrating because we only came in after being told by the front desk that a walk-in would be fine. Instead of feeling cared for during a stressful situation, I was made to feel guilty for being there. If the practice does not want patients seen during lunch hours, walk-ins should not be encouraged. The lack of patience, compassion, and professionalism during a visit involving a patient with cognitive decline was very disappointing.

Make sure to check and see if you are in network with this office because they will not tell you. I…read morecalled and made and appointment. I was told they accept my insurance. At no time was I told that that my plan was out of network. I didn't find out until I received a bill for $340. In the past, any MD office that I would call to make an appointment would let me know if I was in or out of network. If out of network, I obviously find another MD. Dr. A is great! It's the people at the front desk who are obviously totally incompetent.

I visited the UC Health Emergency Room for a sudden and concerning eye condition. The place is…read moreconveniently located for me. The nurse's care was sympathetic and reassuring. I was seen promptly and discharged in a timely manner. I do know that they can get extremely busy at peak times, but my experience on this occasion was positive. I'd highly recommend this clinic, just make sure they're in your insurance network.

This place is a sad excuse for an emergency department. I live with Ulcerative Colitis, so I am…read morenot a stranger to visits to the ER. I was presenting a serious flare of Shingles and a staff infection on my face. I was also experiencing flare pains in my stomach and severe nerve pain in my arm, shoulder, chest and back on my right side. The doctor talked to me for about 3 minutes and then left the room while the nurse took my vitals and found my blood pressure was alarmingly high because of the high level of pain. I received nothing for the pain, no IV for fluids or even a psychical exam of my stomach, chest or back, even with no mobility in my right arm. Their response you ask? An ice pack and a prescription for Neosporin. Embarrassing, bare minimum level of care. They should be ashamed to call themselves an emergency center. Then...they had the audacity to charge me and my insurance for a full ER visit when an urgent care could've done the same thing, probably more. What is the point of going to the ER when I could've just went to the grocery store to get an ice pack and Neosporin? Unacceptable.

Going to an Urgent care clinic during some time off work is normally not on my list of things to…read moredo. Unfortunately I got hurt have fun so I'm here visiting family here in Aurora. I'm from California. Let me start by saying this place makes you feel better the moment you walk in. The staff is friendly and very welcoming. I sat in the lobby no longer than 5 minutes after completing my forms before I was shown my examination room. X-ray about 3 minutes later. The doctor examined my foot and had a brief conversation and I was on my way. The staff is amazing.

They're not an urgent care, more like a doctors office. Do not offer any urgent care unless it's…read morefor a physical.

I had gone to the VA emergency room because I was feeling ill and feverish. I was just planning on…read morethe usual taking my temperature, having a doctor talk to me, prescribed some medicine then send me on my way. But this visit I was taken aback by in the midst of my visit they said I needed to stay overnight. While there they ran scans and tests on me which turned into three more night visit. The care I had by the VA was impeccable. Of course they got me up at all hours of the night and day taking vitals and ensuring I had my meds. Great room service as if you don't call or forget to call them they will call you. Unfortunately the food is not the best nor flavorful but I'm sure the lack of flavor was for the particular diets patients may have.

5 years and in agony. Dr McConnell refused to treat. ENT clinic is a joke. Community Care refused…read moreto treat. I bet if Trump went there they would treat him propery. No wonder so many veterans commit suicide. They are going to have to improve services and not be so lazy.

Cancer sucks. Case closed…read more Still, if you or someone you love gets the dreaded "c" word, you want them to get the very best treatment possible with as much possible love and care as they could get. I must say, the staff treats my dad as if he was a treasured family member at Rocky Mountain Cancer Center in Aurora. They are so awesome! Everyone who works there is as nice as they can be. They must all have to pass a good personality test to work there!! Really, they are so nice! We are so blessed to have them taking such great care of my dad. I'm taking one star off because they aren't very strict about people wearing masks. Many people coming into the lobby don't wear masks. They are then given a mask once they check-in...after they could have possibly exposed someone. Even more disturbing, in the room where infusions are given, some of those getting treatment aren't wearing masks and some of the staff nearby doing computer work aren't wearing masks or have them below their chin. This disturbs me greatly when people are literally fighting for their lives and Covid, or another bug or virus of some kind could have adverse effects on their health and well-being. Why so lenient on such a serious issue? Other than the mask issue, I would highly recommend RMCC for cancer treatment. They make it as pleasant as it can possibly be.

I requested a letter to be written for my attorne. The dr cut and pasted the wrong information on a…read moreletter head. I tried to correct her and she attached my medical files. I agsin told her that is not what was needed. She was treating me poorly. She said she was not going to write a letter. I informed her that I would put in a complaint. I then get a dismissal letter! I am going to picket the Thornton office where the so called doctor works. This has caused my appeal to be denied all because she got butt hurt.. stay away from the Thornton Colorado office. The lab and infusion center are good but the doctors really are not very compassionate.