We arrived on August 7th & were forced (due to state Covid issues) to go through Honolulu, at the…read moreinspection station there they were not helpful with my 2 crates & im in my late 60's - so they complaint about Kelly not helping is irrelevant. After Quarantine I had setup a meet and greet with Dr Head at Keauhou Veterinary Hospital, although I had to stay outside on the lanai I was able to have a long discussion with Dr. Head over the phone. One of our fur babies (Rosie) has had a long history of heart disease, sadly a couple of days later she suffered a stroke, I called KVH and even though they had 3 emergencies that morning and Dr. Head was in surgery they got me in. Dr Head called me and explained what had happened and kept her overnight, Rosie died early the next morning and Dr. Head called and took the time to just comfort my husband and I. I can't say enough about how kind the entire staff has been from when I first contacted them from the mainland to now. Thank you so much Keauhou Veterinary Hospital for being there for us in so many ways

I paid a lot for testing and can't get an answer about results. I have had to keep calling to get…read morethe results. After days of calling to find out the results, it turns out they never even took the sample and they wanted me to come back in again. I am so done with them. They are the worst don't go.

We found a 4 week old kitten trapped in a wall. She was in rough shape with multiple injuries…read more Alii clinic went above and beyond the call to treat her and show us how to care for her. She had been wounded and was seriously emaciated. Today she is 100% wonderfully recovered! God bless the folks at Alli! They saved her little life!

Hire a receptionist who returns calls. It's been at least 3months. Multiple phone messages and no…read morecall back. After listening to that long winded automated recording with a directory that takes you to a recording that no one ever listen to. Guess they don't care for the business

He is knowledgeable... he even recommended meds for my dog which my regular vet did not…read moreconsider..and it was very important he did start on a regimen His office is not the cleanest though.. overlook it and you'll be ok

My pup of 14 years had started coughing severely the previous night and continued through the next…read moremorning. I started contacting vet offices in no particular order and the best appt I was able to get wad 8 days out. I called Dr. Kawamoto at Pet Medical Center and he had an appt that day available. I was pleasantly surprised to arrive and have him immediately ask questions and start talking to my pup. Once in the exam room I advised my pup was hard of hearing, could not see well and was sensitive around his ears. My pup was immediately handled with great care and compassion and was very comfortable being handled by the doctor. He was able to thoroughly exam and give me a diagnosis that matched a previous doctor I had taken him to in the mainland. He prescribed some meds and advised we would evaluate in 10 days. I am very confident that my pup is in great hands.

Our vet retired, so when our dogs needed annual vaccinations, we called new vets. The ones we…read morecalled either were not accepting new clients or couldn't see us for 2 months or more. The problem was we needed the vaccinations so we could board the dogs in just a few weeks. We called Pet Medical and he took us just three days later. As other reviews stated, he is wonderful with animals. Our nervous and anxious dogs really calmed down. His office is not shiny and new, and yes, there's a parrot named Bob who bites and poops a lot. Whatever. His manner more than balances that out. We will definitely go back.

I've been here several times. The doctor is very good with my dog and tho he's not very talkative I…read moretrust his care. He's always quite easy to get an appointment with.

Dr. Ota died a few years ago. He was a wonderful veterinarian. Surely this site should mention…read morethat he died.

I just took my cat to see Dr. Ota and I really appreciated his help…read more He is very reasonably priced. I was able to get some antibiotics and the visit without it feeling expensive. My cat needs to take his pills for 7 days to clear up an abscess wound. The Dr. was very nice and the process was very quick. He even demonstrated the procedure of how to give him the first pill, which I was able to do at home very easily! They are conveniently located, so I didn't have to drive too far away from Captain Cook, which was very nice, considering my cat was yowling the whole drive to the office (He's not a fan of car rides).

Great Veterinarian. Helped Loki my 19.5lb tuxedo feel…read morebetter when he cut his paw and the previous vet neglected the issue. Technicians were very pleasant and knowledgeable. I appreciated the attention and consideration. I would recommend her to others based on my experiences.

What a gem this veterinary office is! It's small, one one one personal care for your pet! The…read moredoctor and support team are very skilled and personable. Everything is super tidy and clean but the personal effects are warm and inviting. They don't have a one pet at a time in the reception area though. Just check in ton them before you bring a pet in.