I paid a lot for testing and can't get an answer about results. I have had to keep calling to get…read morethe results. After days of calling to find out the results, it turns out they never even took the sample and they wanted me to come back in again. I am so done with them. They are the worst don't go.

I am heartbroken & deeply disappointed by the care my dog received here. I had been going to this…read moreclinic for years because my girl dog was familiar with them, what I thought was trust has now turned into deep regret. She was in clear respiratory distress, yet they failed to take her condition seriously. I was charged over $700 for testing, only to be sent home with her struggling to breathe. She suffered through the night & tragically passed away the very next day. They prioritized having me pay for medications that offered no real help for her condition, medications they likely knew wouldn't make a difference. I notified them she passed, they coldly suggested I just donate the unused meds since there are no refunds, even though the meds were not appropriate for her actual needs. There was no compassion. No accountability. Just a cold dismissive comment that "dogs like her don't live very long anyway." My girl was a member of my family. She deserved to be treated with care, not indifference! I trusted this clinic in a moment of crisis & that trust was betrayed. Pets deserve care rooted in compassion, not upselling & apathy in their final moments. Please take your pet somewhere their life will be treated with the seriousness & compassion it deserves. THIS IS NOT THE PLACE.

I've been going there for several years and have been frustrated with lack of care. Recently took…read moremy dog in as he was expirencing pain in his jaw. Drove an hour to get there but the vet didn't even try to open my dog mouth to inspect it. He said that my dog is not liking him open a mouth and he can't do much! I said he is in pain can you try again, no dog likes to open their mouth you need to just force it. My dog was not dangerous (20lb older scottie). But the vet said he can only prescribe a pain killer to numb the pain and that's all. I was pretty disappointed with lack of care to even attempt to inspect my pet. I drove an hour to see him for 5 min of his time and zero help! I am not going back there again.

The care that our beloved "Alani" received was exceptional !. Dr Bob and Jordan and Dr. Jen…read moreChartier allowed "Alani" to cross the rainbow bridge in our home in her favorite spot watching the sunset. We appreciated everything they did for her . From the doctors to all their staff , they are wonderful. In the near future we are getting a new fur baby and there is no doubt where she will receive her care.... KONA VET !!

We found a 4 week old kitten trapped in a wall. She was in rough shape with multiple injuries…read more Alii clinic went above and beyond the call to treat her and show us how to care for her. She had been wounded and was seriously emaciated. Today she is 100% wonderfully recovered! God bless the folks at Alli! They saved her little life!

Hire a receptionist who returns calls. It's been at least 3months. Multiple phone messages and no…read morecall back. After listening to that long winded automated recording with a directory that takes you to a recording that no one ever listen to. Guess they don't care for the business

He is knowledgeable... he even recommended meds for my dog which my regular vet did not…read moreconsider..and it was very important he did start on a regimen His office is not the cleanest though.. overlook it and you'll be ok

My pup of 14 years had started coughing severely the previous night and continued through the next…read moremorning. I started contacting vet offices in no particular order and the best appt I was able to get wad 8 days out. I called Dr. Kawamoto at Pet Medical Center and he had an appt that day available. I was pleasantly surprised to arrive and have him immediately ask questions and start talking to my pup. Once in the exam room I advised my pup was hard of hearing, could not see well and was sensitive around his ears. My pup was immediately handled with great care and compassion and was very comfortable being handled by the doctor. He was able to thoroughly exam and give me a diagnosis that matched a previous doctor I had taken him to in the mainland. He prescribed some meds and advised we would evaluate in 10 days. I am very confident that my pup is in great hands.

Our vet retired, so when our dogs needed annual vaccinations, we called new vets. The ones we…read morecalled either were not accepting new clients or couldn't see us for 2 months or more. The problem was we needed the vaccinations so we could board the dogs in just a few weeks. We called Pet Medical and he took us just three days later. As other reviews stated, he is wonderful with animals. Our nervous and anxious dogs really calmed down. His office is not shiny and new, and yes, there's a parrot named Bob who bites and poops a lot. Whatever. His manner more than balances that out. We will definitely go back.

I've been here several times. The doctor is very good with my dog and tho he's not very talkative I…read moretrust his care. He's always quite easy to get an appointment with.

Great Veterinarian. Helped Loki my 19.5lb tuxedo feel…read morebetter when he cut his paw and the previous vet neglected the issue. Technicians were very pleasant and knowledgeable. I appreciated the attention and consideration. I would recommend her to others based on my experiences.

What a gem this veterinary office is! It's small, one one one personal care for your pet! The…read moredoctor and support team are very skilled and personable. Everything is super tidy and clean but the personal effects are warm and inviting. They don't have a one pet at a time in the reception area though. Just check in ton them before you bring a pet in.

Dr. Ota died a few years ago. He was a wonderful veterinarian. Surely this site should mention…read morethat he died.

I just took my cat to see Dr. Ota and I really appreciated his help…read more He is very reasonably priced. I was able to get some antibiotics and the visit without it feeling expensive. My cat needs to take his pills for 7 days to clear up an abscess wound. The Dr. was very nice and the process was very quick. He even demonstrated the procedure of how to give him the first pill, which I was able to do at home very easily! They are conveniently located, so I didn't have to drive too far away from Captain Cook, which was very nice, considering my cat was yowling the whole drive to the office (He's not a fan of car rides).

Thanks to Laura's amazing care at Hoku Kennels we have a beautiful male Chow Chow…read more Teddy Boi. She answered all my questions sent videos,met us at the airport in Hilo. Gave me all the info and paperwork we needed to bring him home to Oahu. She followed up to insure he was fitting well into our pack. She loves what she does to insure that the breed standards are met and exceed. We couldn't be happier and would highly recommend Hoku Kennels to anyone looking for a beautiful fur baby. Thank you for all you did to make it happen

Laura at Hoku Kennels is amazing... she takes great pride in her breeding and caring for her…read moreanimals. She was very informative, friendly and patient with all my questions and needs while we were in the purchase period. The entire process from our first connection until we were handed our new pup was smooth and easy. Thanks to Laura. We consider Laura's as part of our ohana. She will forever be our Kinamona's nana. Thanks to Holu Kennels and Laura, we now have an amazing addition to our ohana, Kinamona was friendly, loving and potty trained when we brought her home. She is a blessing here in the islands. Cleveland Ohana

Today was my first time here well i should say today was my fur kids first time here. She had her…read morenails trimmed she went in and less then 5 minutes she was back out to me. I thanked everyone who helped and we were out on our way. Im so grateful that I found Chloe and her amazing team. I have to be back soon. Chloe im so Happy that we've found you. My fur kid is Happy to walking around the house with her short nails. If you're on Instagram please follow her bigwagglemaui to check their Instagram page.

So happy we found them! So friendly and professional. Stopped in for a nail trim. Super fast and…read morereasonable. Rico was happy and he's a tough customer. We will be back !.