This grooming shop has one major advantage: it's the closest groomer to our home and also…read moreconveniently located near our veterinarian. That said, I left disappointed with the actual grooming. The service cost $70 before tip, and when we got our dog home it was obvious that his face and the top of his head had barely been touched, if at all. The area around his bum also needed additional trimming, so we ended up getting out our own clippers and scissors to finish the job ourselves. I don't expect perfection, but I do expect the areas most owners immediately notice to be addressed during a grooming appointment. For the price charged, I shouldn't have to complete the haircut after getting home. The staff was pleasant and the convenience is hard to beat, but based on the results, I had a difficult time justifying the cost. If you're paying for a full grooming service, it's reasonable to expect the face, head, and sanitary areas to be properly finished before your dog leaves the shop.

It was comforting that I could watch my dogs on the camera's feed. My dog's seemed happy. So much…read moreso, when I went to pick them up . They seemed to nonchalantly to greet me. As if they wanted to continue to stay at The Dog Stop. So I boarded them for 6 nights. It was expensive but I feel it was worth it! My dog's are old ladies and do not play well with others! So they received the special treatment from The Dog Stop! Yes! I highly recommend The Dog Stop!

Candace is amazing and a God send for my min pin Murphy! She has terrible PTSD from 2 incidents…read morewhen she was a puppy, at larger pet stores. Candace holds and comforts her and talks to her in a calm, soothing voice. Murphy will just rest her head under Candace's chin. It's so sweet to watch. I wouldn't trust anyone else with my baby!

Picked up my Standard Poodle, noticed when I got her in the truck she was frantic. I could tell she…read morehad sprayed. Got her home and she had bleeding cuts all over her and they told me nothing about it. Never bringing my dogs there again. Highly upset with them. And have been bringing my dogs there for about 8 years. I'm done

Today was the second time we used Kellianne for our two Golden's and I cannot recommend her enough!…read moreIt's easy to schedule an appointment with Kellianne and she has been flexible with my schedule. Both the dogs love her. One of my dogs has anxiety and doesn't like his feet being touched and she's able to trim his nails without him being traumatized when I pick him up. My other dog has super long fluffy fur and Kellianne was able to scissor trim her and she looks 10lbs lighter. They were both also done in less than 2 hours which is super impressive to me!

I love this pet salon! Everyone is always so sweet and I trust my dogs are in good hands. I have…read moretwo senior rescue dogs, one with high separation anxiety. Every time I've picked them up they have been in a better mood than they were before I dropped them off! The prices are also great. I highly recommend this pet salon and plan to use them for my future boarding needs!

Charged $120, my dog wasn't groomed properly. I need to schedule a. Appt with another groomer right…read moreaway. Nicole and dime you. I do not recommend. Bad experience.

Took very good care of our boy's. Lots of dogs but no issues with our cats. Thanks will be back…read morefor bath and trim again

I am very particular re my black n white Shih Tzu's grooming due to her long hair. I have tried…read morefive different groomers in Pensacola before I found Lisa. She really knows her stuff when it comes to cuts n styles. I will never take Bella anywhere else but Lisa's Pet Palace. Lisa treats her clients like they were her own n has many cats n dogs she has rescued.

They offer grooming services. And, they also, offer kennels for dogs & cats…read more The staff is very friendly & helpful. They treat your "babies" quite well. Very kind & knowledgeable with animals. I have a rescue big dog. He was truly rescued. His previous owner was very cruel. He's 4yrs old, now. I rescued him from the shelter here in Escambia County. He was 1yr. old. The human society had been notified before. They later received another report. He was rescued. He was left chained, no water or food. And, the scum who owned him had moved out, & just left him alone, malnourished, heart worms, & he was used as a bait dog. The previous owners never need to come face to face with me. I may act on my true loathing for them. And, my dog will do more, than me. I had him for a year & a half before, I made any progress with the dog. I almost gave up. I have never had the thought with any pet. But, he learned to trust people, again. He is still very protective of me. If he is with me, no harm will come to me. With the terrible things he has been through, he would do very much harm to anyone who he felt was a threat to me. I feel like, he would take a life or give his life for me. I say, all this to explain what the Davis Pet Hotel & Spa had their hands full with my big baby boy. I had him groomed for the first time @ 3 & half. She was fantastic. I was contacted throughout the grooming process. Butter, as I named him, loved the whole experience. He was handled with such patience & kindness. He even allowed her to cut his huge nails. Then, I went a step further. I had him kenneled for the time of our family vacation, 6days. Davis, took great care to make sure he was comfortable. He received toy time everyday. And, a 15min. cuddle time, everyday. The hotel&spa updated me every single day & sometimes more than, once a day. I received pics & sometimes videos of him. Butter loved the experience. He was ready for Mom(me) to pick him up. But, he was happy, good natured, & ready to go home. They took excellent care & kindness when dealing with a mean/now mushy big dog(mixed;Shepherd/Rottweiler). I can't say,1 thing bad about this experience with DAVIS PET HOTEL & SPA. I highly recommend this business for anyone looking for grooming & kennel services.

Great vet! Very thorough and honest. Recommend for all your furry children…read more Close to home helps too!

They do not put your dog to sleep prior to Euthanization there. I wish I had known in advance and I…read moredid request a call back to discuss the process when I scheduled, which I did not get . If I had known in advance, I would have taken another day and taken her somewhere else. It was horrible. She was still aware, trying to hold her head up, and cried in pain from the final iv push. Now I will have to go on hearing that in my head for the rest of my life. She was not suffering when we entered the building but that caused her suffering and she cried in extreme pain. Now I am suffering as well. I went in that day expecting her to be put to sleep peacefully and never to experience any pain or suffering. They should let us know in advance that they don't practice what everyone else does. I'm in complete anguish and despair over this. Not putting them to sleep first is not common practice and is inhumane.