Went for the 3T "men's" treatment with tea tree shampoo, scalp massage, hot towels, and a shave with teat tree aftershave. It was great. More importantly, Sara Cash was a gem. Efficient, friendly, and engaging throughout. I plan to return for my next haircut and recommend you do the same. Cool vibe, cool people, good service. read more

Headcases - Hair Salons Near Me - Erie, Pennsylvania

This was the worst hair experience of my life. I went in open minded with lots of different looks. I did not care which was done as long as it was one of them. Very understanding that it takes time to get places so the inspiration pictures took that into consideration. The only thing I did not want was my hair cut short or straight across. The very first thing my stylist did was take scissors and cut straight across. I tried to look past that since hair can grow back, even if it is over 4 inches. Then after many hours, my hair stylist started crying after the manager came over and told her sternly to remove the foils from my hair. The manager stepped in quickly but only to say that the client, me, "doesn't know what she wants". Then the stylist had the audacity to ask for a tip as i leave with damp crooked hair to a buisness meeting... She offered to help fix it but I did not want to be insulted again. I rarely get my hair done I was so frustrated and hurt. I will never go back. read more

Kirsten cut my hair with precision and care. It's a great cut. She did beautifully. The salon has a cool fun vibe and everyone is so friendly. read more

I love going into Headcases it is so inviting and the stylists are so knowledgeable and experienced in every facet of beauty be it color cuts curls eye lashes eye brows you name it. And remember you get what you pay for. It is definitely the place to go for a winning professional haircut and color! read more

This was my second visit at Headcases with Adria and I am super impressed again! The environment is welcoming and I really appreciate their attention to detail. I was in the salon for nearly 4 hours and the service was extremely well priced. (she nearly matched my inspiration photo to a T, btw) read more

Headcases - After - Hair Salons Near Me - Erie, Pennsylvania

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I can not thank these lovely ladies enough!! Myself and my ladies came here to get ready for my wedding and everything was absolutely amazing!! The ladies are awesome and my hair turned out better than I could have imagined!!! I can't thank you enough!! read more

Headcases - Bridal Hair - Hair Salons Near Me - Erie, Pennsylvania

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If I could pick "no stars" I would! I was looking for a new stylist in Erie. I found Headcases and called for an appointment, I was surprised by the $25.00 deposit but thought since it goes towards my service it would be okay. I arrived to my appt Saturday at 9:30am, and was told Becky didn't come in and "we don't know where she is"? I was told everyone else is booked and I could wait 45 minutes she might be able to fit me in. I had to request my deposit back and was offered a $15.00 coupon for my next visit! I don't think they know how many talented hairstylists that actually show up to work are in Erie County. If you choose to visit this shop I wish you better luck than I had...... read more

I used yelp to request an appointment and was able to get in very quickly. I arrived and was offered a drink while I waited. I had the pleasure of having Adria as my stylist. I took in a few pictures of a style and color I liked. She used her expertise to help me decide on a color and cut that was similar to the look I wanted, but would suite my hair(course, thick and wavy). I am very happy with my cut and color. Adria also advised me on products that would help me achieve the best results for my hair. She is very experienced and knowledgeable about course, thick and wavy(curly) hair. I will surely be back. Highly recommend. read more

Headcases - This is before Adria worked her magic. - Hair Salons Near Me - Erie, Pennsylvania

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Headaches is an amazing salon all the stylists there are polite and helpful I really enjoy that the they teach you how to style your hair and use your own straighteners and curling irons etc...when you get home I always get home of compliments on my hair and they really listen to you read more

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This Salon is absolutely amazing, and the price is completely reasonable for the wonderful level of professionalism and service you get!! I am amazed with Morgan she made my daughter and I day today. read more

Headcases - Morgan and my daughter Miracle - Hair Salons Near Me - Erie, Pennsylvania

I've had a terrible history with hairdressers but I decided to do a fashion color with a professional. I was with Morgan and she did an excellent job. Their enthusiasm and passion was obvious in the most reassuring way. Definitely am going to make this a regular place. read more

Headcases - Blue hair - Hair Salons Near Me - Erie, Pennsylvania

I had scheduled an appointment with Emilie to go platinum blonde. I was in the chair for maybe 4 hours to get this done, which I understand it takes a while. But after she washed the bleach out of my hair and toned it with purple shampoo, it turned my hair purple. I remember her coworker walking by saying she put a lot on. But she assured me that it would wash out with my next wash. Surely, it did not. After my first wash, my hair was still silver and purple, my roots were orange (which they were before a wash too), and the back of my hair was yellow. I am NEVER one to complain and i understand people make mistakes. But I called back to help get it fixed on a Friday and did not hear back till the next Wednesday. By that time, I got it fixed elsewhere because I'm a college student with 2 jobs, so I didn't want to show up with 3 different colors in my hair. Luckily, another salon fixed it which took an additional 3 hours. When headcases called me back, I just told them the situation, I never yelled or got upset. I frankly just said what happened and what I did about it. She was so incredibly rude and told me "Well when I saw it, it didn't look orange." and I said I have a picture and it is orange. She continued to have an attitude and said Well what else do you need, and I asked if there was anything they could do to repay me for the almost $300 hair malfunction and she said, "nope we guarantee our work" and said have a nice day and hung up. I was so appalled with the level of unprofessionalism. Like I said, I never usually get upset easily because people make mistakes, but as a college student, losing $300 to a bad hair mistake and then to be treated like that was truly unacceptable. Very upset read more

Today, at Headcases I had the best haircut ever. Sarah, who cut and styled my hair was both knowledgeable and professional. Tonight I had so many compliments on my new hairstyle that I was almost speechless. I would recommend Headcases to anyone who wants a great experience with great results. I plan on being a client there for a very long time. read more

The stylist fit me in last minute for a haircut. The stylist listened to what I wanted, and I received a great hair cut. The salon is clean and my interactions with all the staff where positive. read more

Updated review. It has been four months since my appointment at Headcases. Over time, the color has faded and after using purple conditioner and clarifying shampoo over 4 months, my hair has lightened significantly. While I certainly did not appreciate being talked to like an amateur do-it-yourself problem client, I recognize that stylist Emily is talented, compassionate, and ultimately did her best to help me achieve my long term goals of getting back to blonde (even though I had put a bad color in my hair making it difficult). The color has transitioned so nicely and blended with my natural blonde hair that I have started letting it grow out. It's healthier than ever and with each wash it is getting closer to where I want it. read more

I just moved here from out of state. Emilie, is creative and did an outstanding work on my cut and style today. I will be back! All of the staff were very nice and helpful. Excellent experience. read more

Sarah was friendly and did a great job of cutting my hair. She listened to what I wanted, offered advice without being pushy, and addressed all my areas of concern. For example, I have numerous ear cartilage piercings on one side that make cutting hair near my ears tricky, and she was very attentive and took great care to avoid hurting me. Also the waiting area has complimentary tea and starburst candies which is always a plus. read more

Got my haircut by Sarah. She did an excellent job. My hair is pretty difficult and she took the extra time to give me what I want and was very knowledgeable about how to give me the style I wanted. She was also very nice and easy to talk to. read more

This was awful. They messed up my hair , not at all what I asked for. Hair is damaged and looks like a 5 year old did it , I could have done it better with 5 dollar hair dye from Walmart . Don't ever go here , if you're New around town this is not the place to go. You can spend your money way better somewhere else. Clearly they don't know how to dye hair and they make you look fake as hell. Absolutely do not recommend this place , because if you go here , you will come out looking like crap and wasting your money. read more

This salon is amazing, girls are wonderful! Never had a bad experience!!! Definitely would recommend Headcases!!

I found this place on yelp and the reviews were all positive so I felt trusting that my experience would be good. My appt was At 11:30am and I did not leave until nearly 4pm. No one has time to waste and especially on a Saturday. Why did it take so long? I went in with a picture specific to what I wanted. I had blonde highlights already so I felt like it was an easy slate to work with. When she was finished drying my hair I was sick to my stomach. My entire head was blonde with my roots an awful orange/yellow tone. They offered to fix it and I didn't want to wait any longer as it was already 3 hours by this time but I let them talk me into it because I was on the verge of tears. They put more blonde foils in and tried to dye my roots close to my natural color. My hair still doesn't look 100% but it was a lot better then earlier. They didn't even offer a discount on the cost, given I wasted my entire day sitting in a salon only to come out with something I'm not happy about. Now I will have to wait for my hair to grow out before I can get it done again. I will never go somewhere that I was not referred to. I thought the other positive reviews on here were a good sign but I am honestly still so upset about my entire experience. A waste of $100. read more

I scheduled an appointment with someone who's an "expert" in color. The color was supposed to be grey ombre, but it turned out brown and yellow straw! $50 deposit and another $100 for them to RUIN my hair?!?! I had to cut 6" of hair off! I will tell everyone I know to steer clear of this salon! I'm a single mom. I never get to do extra things for myself. This was supposed to be an I'm 40 and beautiful statement. It turned into I tried to do something for myself for once and got scammed. ZERO STARS!! read more

Very professional, talented group of stylists who listen and design based upon what you want. You will leave with a perfect cut, a beautiful style, accurate color and a big smile! I've had cuts, color and styles by Sarah, Emily, Becky and Adria. Couldn't be happier! read more

I recently moved to Erie and was lucky enough to find Headcases! The atmosphere was great and everyone was friendly and I LOVE my hair thanks to Emilie. I'll definitely be back :) read more

I waited for 10 minutes before someone showed up and opened the salon at the Time of my appointment. Young hairdresser with a runny nose sniffing behind me the entire time. read more