I've used the same lady in Houston, Texas for 20 years. Having spent the last 3 mos with no hair…read morecut I decided to have it cut here. So with trepidation I scheduled with Hair Force. I was recommended to Carolyn. I couldn't have been happier. I showed her a picture of a favorite cut and she made it better. She did a great job.

I tried a new stylist since the person I usually SEE there no longer works there. I had a picture…read moreon my phone and told the stylist exactly what I wanted and exactly what I DID NOT want. I got the cut I did not want. She hacked my hair. I wanted it stacked and about 3 inches in the back. It is so short in back now, about 1/2 half an inch. I said the difference between bad haircut and a good one is 3 weeks. She made me eat my words. Thru the whole time she was cutting all my hair off, she just let it all fall in my face. I felt like I needed to be like a cat and cough up a hair ball. Then after the hair cut came the real scalpping. $42.50 for a hair cut. Wow. That is steep. So I paid her 42 for less then an hours work (45 minutes) and not that great of a job. I will not be going back to this salon.

Amazing amazing amazing!!!!! Tamara is incredibly talented and did an awesome job! The booking was…read moresuper easy, they worked with me in scheduling and other issues I had to get it done and did so without making me feel bad or even like a nuisance (which I kind of was lol). My hair looks so good (cut and color) and it was so relaxing I didn't realize two hours went by.

I was referred to 27 Red and somehow able to get in to see the owner. Her name is Sara and it turns…read moreout she is exactly what I was looking for! Her vibe and honesty are the best and she is so authentic. What a beautiful soul! She knows how to have fun and has a beautiful smile! She does a lot of volunteer work and is thoughtful. Her prices are amazing. She doesn't price gouge other fellow Alaskans like other salons tend to do. She wants a fair price for her amazing quality of work and I don't ever want to go anywhere else! I won't! I guarantee if you get a chance to go there, you won't regret it and you will be a client for life

Tina is very good when it comes to hair care most of she is very affordable and a very nice person…read more I highly recommend

The lovely ladies here found my wallet in the parking lot and helped return it to me. Don't know…read morehow the hair cuts are but the people very kind and honest.

This review is specifically for Amanda, a very professional and wonderful massage therapist. My…read morewife and I booked 90 minute massages with her, and we were both extremely impressed and delighted with her. So good that we booked more massages afterwards. Amanda is very attentive to your requests regarding the type of massage you want, any specific requests and if you have any sensitive areas. She also plays very soothing music at a good volume (not too loud or quiet). The room itself is ok, although it is easy to hear the noise from outside. Whenever we are visiting the area, we will definitely be coming back.

Person on the phone sounded like a child and was fairly clueless. Not very accommodating and…read moredisorganized. Customer services is secondary.

I would give this salon zero stars if I could…read more From the moment I walked in, the customer service was disappointing. The staff were unfriendly, very short with customers, and communication was difficult because of the language barrier. I often had trouble understanding what was being said, and I never felt like anyone took the time to make sure we understood each other. What frustrated me most was that no one asked how I wanted my nails done. Instead of discussing shape, length, or preferences, they simply did what they wanted. The service also felt very rushed and rough. While filing my nails, the technician actually filed into the skin along the side of one of my nails, causing it to bleed and leaving it sore afterward. I also had an issue with their scheduling policies. I had to cancel an appointment but immediately rescheduled for another time. When I checked out after my rescheduled appointment, I was unexpectedly charged a $30 cancellation fee. This fee was never disclosed when I made the appointment, wasn't communicated when I rescheduled, and I couldn't find it posted anywhere in the salon. Charging customers an undisclosed fee after the fact is unacceptable. On top of everything else, the salon did not appear as clean as I would expect for a business that performs nail services, which left me uncomfortable. There are many other nail salons in the Kenai area that value customer service, communication, and professionalism. Unfortunately, this was one of the worst salon experiences I've had, and I won't be returning. I cannot recommend Aurora Nails Spa.

I am in love with how my nails turned out. The shape is perfect, the French tips are clean and…read morecrisp, and the overall finish is flawless. You can really tell how much care and attention to detail goes into their work. On top of that, the owners are incredibly sweet and welcoming, which makes the whole experience even better. It's such a comfortable, friendly environment and you feel truly taken care of from start to finish. I will definitely be coming back and recommending Aurora Nails to everyone!

This is my second review, which I'm writing in order to charge my initial 4 star opinion to 5,…read morebecause after tanning here for several months, I have nothing but good things to say about my experiences. I also want to clarify that my first review was written after only two visits and revolved around my being unhappily surprised by my total first fora tanning package and bottle of lotion. My review wasn't written in in anger or intended to hurt the business. It was merely a reflection of my earliest impression and the details given were intended to help others avoid having similar experiences through better communication and confirmation of exact prices prior to payment, as well as asking for a receipt. I never thought that the use of one less star, plus a description of an honest financial misunderstanding and advice to remind people to ask about or look for additional fees found in small print on pricing lists and a tip for saving money by buying their lotions at retail rather than salon prices would negatively impact anyone's decision use the salon, but it was bright to my attention recently that giving our fullest support to our favorite local businesses is our way of helping keep the doors open, and now that I've been tanning there for several months, they've earned the additional star as well as my wish for much continued success for a long time to come. I hope this clears things up for anyone who may have taken my first review the wrong way.

We read the reviews on this place and decided to check it out. Glad we did. The place is fantastic…read more Vanessa is a super business owner. She genuinely cares for all her customers. The equipment she has is excellent and the prices are very very fair. Glad we found her!

Around May 2020, I went to Kathleen with bad, thin hair. I have never had a real style to my hair…read moreand it was dull and dry. She did an outstanding job of making my hair look shiny and full. I loved the cut and style and appreciated her professionalism and recommendations. I will be back for another cut soon. Thanks Kathleen. SMM

I had long beautiful hair. I went in on 9/15/15 to have her add some layers (long layers). I…read moreshowed her pictures and even showed her what I didn't want. She destroyed my hair. I went from long hair to short/medium. I have never hated my hair before, but now I do. She is too old to be cutting hair. Do NOT go to her. She doesn't understand how to cut hair or her methods are so out of date that she can't cut hair.

Finally I've found a nail tech I actually want to go back to. She does a good job and listens to…read morewhat you want.