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    Headlines Day Spa

    3.2 (5 reviews)
    PriceyDay Spas

    By appointment only

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    5 years ago

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    13 years ago

    This place is great for everyone. It has wonderful services to offer try!!! Hair cuts to Massage Therapy!

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    9 years ago

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    Inn & Spa at Cedar Falls

    Inn & Spa at Cedar Falls

    4.2(110 reviews)
    53.5 mi
    $$

    Excellent place for an overnight getaway or just a day trip and great breakfast, lunch or dinner…read more Very very nice.

    A Beautiful Setting, but a Disappointing Experience I first…read morediscovered the Geodomes at Inn & Spa Cedar Springs while searching online for unique places to stay in Hocking Hills, Ohio. The domes were a little more expensive than what we would normally spend for a couple of nights, but we decided to treat ourselves to a special experience. Unfortunately, our stay got off to a very difficult start. After arriving, we checked in, booked our two complimentary breakfasts, unloaded our vehicle, and settled into the dome. The accommodations themselves are nicely designed. The dome is a good size, with a small kitchen area and a bathroom with a private toilet and shower. There is no sink in the kitchen area, but overall, the space is comfortable and the large windows provide a beautiful view of the surrounding forest. The problem occurred almost immediately after we arrived. My wife went into the bathroom, and when she attempted to leave, the door would not open. The latch was catching on the frame and would not release. I am a window and door contractor with 25 years of experience, so I spent approximately 20 minutes trying to get the door open. Unfortunately, because I did not have tools with me and the door was installed so tightly, I was unable to release it. I went to the front desk for assistance and was told that the maintenance person had already left but that they would try to get him back. Approximately 15 minutes later, he returned, and we went to the dome together. He initially tried to slide a credit card between the door and frame for several minutes. I suggested removing the handle set and asked for a Phillips screwdriver. Unfortunately, the tool kit he had brought contained a socket set rather than a screwdriver. He had to return to his truck and came back with a small jeweler's screwdriver set, which was not suitable for the job. He then left again to find another screwdriver. While he was gone, I continued trying to release the latch using the foil cutter from a wine corkscrew. When he returned several minutes later, I was finally able to release the latch by applying upward pressure to the door while manipulating the latch with the foil cutter. My wife was trapped inside the bathroom for just over an hour. Once we got the door open, I suggested removing the handle set so the problem would not happen again during our stay. The maintenance person agreed, and the handle was removed. I want to be clear that I appreciated the effort made by the individual who came to help us. We later learned that he was actually the lawn care facilitator rather than a dedicated maintenance employee. He did what he could with the tools available to him. However, the fact that a guest was trapped inside a bathroom for more than an hour due to a defective door is a serious safety concern. I contacted management the following morning and was told that the guest relations manager would call me. I eventually received the call at approximately 4:30 p.m. We discussed what happened, but the manager appeared to believe that the entire incident had lasted only about 15 minutes. I corrected several details regarding the timeline and explained exactly what had occurred. Unfortunately, at the conclusion of the conversation, management offered no accommodation, discount, or other gesture acknowledging the inconvenience and potential safety issue. Even a simple offer of a couple of drinks at the bar would have gone a long way toward demonstrating that they valued our experience. Instead, the response left us feeling that the financial aspect of the stay was more important than customer satisfaction. There were a few other things worth mentioning. The water system in the dome uses naturally hard, untreated water, and the water has a noticeable sulfur smell when running. The odor can permeate the dome, so bringing an air freshener may be helpful. The on-site restaurant, however, was a positive part of our experience. The food was very good, and the service was excellent. The grounds are also well maintained. One additional concern is that the path lighting leading to the domes was not functioning during our stay. At night, this meant walking to and from the domes in essentially complete darkness, which is another issue that should be addressed from a safety standpoint. Overall, the Geodomes themselves are attractive, comfortable, and located in a beautiful setting. Unfortunately, our experience was overshadowed by the initial incident and, more importantly, by how management handled it afterward. Things can go wrong at any property. What matters is how management responds when they do. In our case, we were hoping for some acknowledgment that what happened was unacceptable and a small gesture to show that our safety and satisfaction mattered. That did not happen. The Geodomes at Inn & Spa Cedar Springs have a lot of potential, but based on our experience, I would not stay here again. If you decide to book, I would hope that everything g

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    Inn & Spa at Cedar Falls - Part of the inn.

    Part of the inn.

    Inn & Spa at Cedar Falls
    Inn & Spa at Cedar Falls

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    Headlines Day Spa - spas - Updated September 2026

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