Made an appointment online. Lucky enough to have the last one for the day! Amy was my masseuse. She was very caring and ensured you were taken care of by asking about any problem areas. I did the 45 minute massage which seemed like it'd be a good amount of time, but I wish I did longer. It was a very relaxing ambiance with calm music, heating pad on the massage table, and dimly lit room. Everything was clean. Prices are great. read more

Incredibly impressed! Found online as a treat at the end of our trip up north, and now seriously contemplating making the long drive monthly for the incredible services. I had the best massage of my life and my mother loved her facial. Our practitioners couldn't have been nicer! You have got to check them out if you're in the area! read more

Jami was wonderful for my one hour massage. I have a chronic muscle and tendon tightness that she relieved completely. I would have given a 5 but I was frustrate that although I completed all the paperwork on line in advance, I don't think Jami looked at it t all until I was checking out since I had paid and even tipped online before I arrived for my massage. I would have tipped more if I had paid after my massage. It was very helpful with my pains. read more

Very talented massage therapists. Pretty much any one of them is super friendly and accommodating.

This is my first bad review that I've ever written, and it pains me to write it. I'm only writing this so that I can help someone avoid what we went through. I excitedly reached out to the spa about different packages and having a group come in for my sister's bachelorette party. Visiting the Adirondacks was on her bucket list, so I knew a trip filled with hiking and ice skating adventures would be perfect, but we would also love a relaxation experience at the end. This experience turned out to be to be the opposite of what we hoped. When booking the experience, we wanted to add on a facial to a couple of services which the spa did gladly! I received an email saying that they changed the times of the services to an hour later to accommodate us all, which was not a problem. They also asked for everyone's contact information, which i provided. My only request was that they didn't send any emails or messages to my sister since the trip was a surprise. Fast forward to over a month later on our spa day. The rest of the bridesmaids and I are hiking when one bridesmaid starts receiving reminder messages that her service was in 40 minutes. I called the spa to confirm my email changing the time and just figured there was a mix up with the texting service. The lady that answered the phone laughed at me and told me that our services were booked for a hour before what I thought. I told her that I received an email with the time change and she said, "I have the owner sitting right next to me and we sent no such email." I then told her that I have a screenshot and she demanded that I text it to her. When I did her narrative changed to "I don't know who sent you that email, but it wasn't us," and "I don't know how else to explain this to you so that you will understand." Even after pointing out that it was their name and email chain where I booked the services, she told me that she would need to check with the other employees to see if they can stay later to accommodate us and hung up on me while laughing. This call was played over my car and all the bridesmaids could hear. I was so frustrated, I was almost in tears and we wanted to cancel. I received a text back saying that they could accommodate us 15 minutes before the emailed time. We ultimately decided to go since it wouldn't have been fair to the other employees. When we arrived, our one bridesmaid had the lady on the phone and went back into a room. Another bridesmaid went into another room, and her service ended first. I asked if we could pay for all the services at the end on one card, and was told "Yes, they just need to be separate transactions since they are independent contractors." Not a problem! Well the other bridesmaid came out with the lady on the phone and demanded to be paid immediately. She gave me my receipt and ran out the door. I didn't realize until after that we paid her for the 60-minute massage, but the bridesmaid only received a 40-minute massage. I reached out to the spa after they sent me a review form because it wouldn't allow me to type my full response. I also asked for compensation for the missing 20 minutes. The only response I received was another email asking me to leave them a good review. They also sent my sister emails after I asked them not to and almost ruined the surprise. Thankfully, she thought they were just spam and deleted them. It turns out that they only changed my time in their system and not the other services, but it wasn't what was conveyed through email. Our saving grace was Laura. She was so kind and never brought up the awkward situation. She made my sister and my massages wonderful! I just wish we didn't have the experience over the phone and that our friend can be compensation for how she was overcharged. If you're thinking of booking a spa in the Adirondacks, please explore other options. read more

Gretchen does a great job finding spots that need attention. She is knowledgeable and asks what areas you would like her to focus on. The space is nice and they offer bottled water when you're done. I have gone several times and have never been disappointed. read more

My husband and I had excellent massages here! Very clean and careful covid protocols put us at ease. Massages were excellent, we would definitely recommend. read more

Setting up my appointment was easy and all my questions about services and policies were clearly answered. Both on the phone and in person, I was met with a warm, friendly response. The massage room was serene and peaceful. When you want to give yourself the gift of a massage, I highly recommend Healing Elements. read more

It was my first time to Healing Elements and it was amazing. The Himalayan salt massage was one of the best massages I've ever had. Highly recommend! read more

Gretchen is a true professional! She does amazing work that is highly recommended and worth every penny! The ambiance is ideal for full relaxation. From the entrance to the treatment rooms and both levels, Healing Elements is the full package! Highly recommended! read more

My wife and I have been to healing elements 3 different times. My wife has had two pregnancy massages here and says it's the only place that gets the job done! I had Gretchen today and she is absolutely genius with her hands!! We can't wait to come back! read more

My wife and I had a couples massage on our weekend anniversary trip to Lake Placid. It was my first massage (believe it or not I'm 44) but my wife has a number. They were very friendly and the room was very calming and comforting. My wife swears it was the best massage she's ever had. I would highly recommend Healing Elements for your next massage. read more

The moment you walk in to Healing Elements you are instantly relaxed. The aromas and the ambiance inspired by natural elements immediately soothe you. Mary Beth has an amazing touch. I could feel my tissues unwinding during my 45 minute massage. An excellent way to treat yourself! read more

Walked in without confirming my 2PM appt. Sherri was polite and professional. Loved the deep tissue massage Sherri gave. Healing hands. Strong pressure. Smooth strokes and really got into the areas that were knotted. Told me which areas were in need of more work. Checked in with me at the beginning and during the massage. Great muscle advice. Thanks Sherri! read more

I got a 90 minute massage here recently and it was mediocre. The woman just wasn't hitting the right spots AT ALL.. I get massages regularly all over the place and this was my least favorite in years. The positives were the masseuse was a nice woman and the space is well decorated and warm! I might return but only if I request a different person. read more