It takes a special kind of person to be a nurse. One who cares deeply about others. I've had my…read morethird child at Methodist Hospital. The other two were born at Methodist Medical Center and Willowbrook locations. Service quality has been consistently good for both child births. This is why we were keen on delivering at Methodist Sugar Land. There were several nurses at the Sugar Land location that went above and beyond - 1. Robin (delivery date nurse) explained all of the steps during baby delivery in a way that was easy to understand. She was patient and anticipated all of the things we would need prior to us asking. Her fun stories kept us entertained while she cared for us. 2. Maria and Lisa (post pardum nurses) were attentive, professional and went out of the way to ensure we were comfortable. The staff are professional and know their stuff.

Prayer is encouraged at this allegedly non-profit religiously affiliated hospital. Indeed, it is…read morenecessary just to get through the long wait on the phone to make an appointment, or to use their online scheduler. Then, there is the true ordeal over which to pray...paying the OUTRAGEOUSLY HUGE testing costs. Did I mention this is a non-profit hospital?? My horrible Methodist doc, Wade Rosenburg, called in an ultrasound for my gallbladder. Well, he didn't really call it in so much as I had to make my own appointment, then wait a week just for a testing date, followed by arrival at 7 am only to find out the orders weren't there after all! So, they called the doc to get them. Then, instead of the 2-3 days I was quoted for the results, it was 3 weeks! So, what, you may ask, did I get for my trouble? First, this most Christian of hospitals didn't like my $5K deductible, and demanded half down on the test to the tune of over $600. That, or no test. Nice time to tell me upon arrival. Talk about an expensive ultrasound! The results were inconclusive, so another test, a HIDA scan was ordered, or rather, not really because again said orders weren't found. Methodist called the day before, this time to demand pre-payment of 3k! Hubby and I went to the financial office that afternoon to discuss payment options. They wouldn't work with us beyond charging $2000. and paying the rest over 2 months. The rest, you might wonder, would total $3500. once the doctor's reading of the test was added. In shock, I cancelled the test and decided to call around other testing centers. After all, imaging centers are everywhere, so why not see what they charge? Enter Fort Bend Imaging Center. This FOR PROFIT biz's charge for a HIDA Scan? If filing insurance, $560. If self-pay, $260. This included a doctor's reading! My CAT scan was a mere $660. compared to $4K Methodist charges. A 10X mark up by a non-profit?? Begs the question just where all that money Methodist steals from their patients and their insurance companies ends up. Well, there IS that small little chapel and lovely bronze of Jesus...

I just don't feel comfortable over here. I have a couple of doctors here and a couple of doctors…read moreelsewhere. I always find the doctors here dismiss my complaints. The never take what I say easier. While othe doctors at least do some tests. I don't know how the work. Maybe the doctors are incentivized to do as little tests on me as possible. I don't know. I'm just guessing. But when I take the time to go see them, I expect them to take my issues seriously. I wan't just missing them and that s why I saw them. The facility is nice. Convenient location so they do get 2 stars PS. I am not a hypochondriac

Dr. Hamilton's staff are caring and efficient. You are greeted by the most friendliest Receptionist…read morewho makes you feel comfortable and relaxed. I liked at my first appointment I was able to photo a colored flip chart on my procedure. I then shared it with my family. Dr. Hamilton is gentle and let's you know what he is doing step by step and I experienced minimal pain. Yes, I recommend Hamilton Vascular.

Today is a big day!!!! My leg graduation day with my dream…read moreteam Shauna Gordon, PA and Megan Ong, PA at Hamilton Vascular. I would like to shout from the rooftops about how wonderful these two have been! My journey began with my first ablation on October 17th. It was loooong and included some complex issues but they battled through it with me. After 4 ablations and about 3639 injections, my legs feel great and all necessary vessels are closed! Hip Hip HOORAY!!!! Thank you to Dr. Hamilton and his fabulous staff!!! The front desk, insurance battle warriors, ultrasound magicians, caring nurses who prepped me every time, and the super heros Dr. Hamilton, Shauna and Megan who created and executed my care plan. I'm going to miss you friends! I'll bring some coffee by and visit soon! your "pain in the legs" patient Steph

I would give UHC a negative star if I could! This company, as with all insurance companies, does…read moreeverything in their power not to pay legitimate claims! They now are trying not to pay for my annual physicals which are covered under my policy! They suck!!

United Healthcare is an awesome company to have for your health insurance. Rates are similar to…read moreothers in the industry! Customer service is great.

OakBend at Williams Way is the closest ER to my home, so we went there when I hurt my wrist. When…read moreit continued hurting for the next few weeks, I had an MRI and, unfortunately, I had two fractures. Turns out the initial Xrays often don't reveal fractures. The medical team at Williams Way was super friendly and accommodating. I was in and out in about an hour. When I needed to put up a disc of the Xray at Jackson St for a hand specialist, medical records was impressive and radiology had it ready in ten minutes! Everyone on staff said good morning with a smile. What a welcoming culture at OakBend! Cuddos.

i was here for 8 hours and was given no answers to why i was throwing up. every detail i was giving…read morethe doctor it seemed like he focused on one thing instead of looking at all my symptoms. asked to get a blood test since all they did was a urine test , the doctor rolled his eyes and said okay. my medication orders were sitting there for 3 hours before i had to call a different nurse To check on what was going on because no one had said anything to me in hours. i will NEVER come back here.

This was my first surgery, and if it wasn't a surgery...I'd ask to go back. It's better than a…read morehotel in there lol. Because that's what I call EXCELLENT customer service. I was treated like the goddess that I am, every step of the way. When the front desk, my nurses, and my surgeon were perfect. I interacted with multiple people and all were kind and well versed in their fields. I knew I was in trusted hands the minute I walked through the door. My surgery was a success and my procedure went well. 10 out of 10 recommend. Thank you everyone!!!!

Just wanted to give praise to this awesome place. I dislocated my knee cap and ruptured my patella…read moretendon. I've played sports all my life and this was my first big injury and first surgery. After dealing with the the financials and doctor visits. I found a hood doc and scheduled with memorial hermann surgical cause I was ready to get this over with. I arrived 15mins before my appointment and approached the desk. From the first employee to the last all I got were angelic hellos and voices with youth and levity. At some extent I thought it nice . While still thinking there has to be a % of patronage. Nope from the moment the front desk nurse took the time to get me a pen as a souvenir- cause I made a joke that I wanted something for being a "good boy" . Everyone was absolutely great and catering. Everyone was unique and kind. Surgery went smoothly. I'm excited for the recovery. They even called to check up on me and I chatted with the nurse as real people and she answered all my questions.

Avoid the ED if possible. Terribly disappointed with care I received here. Standard of care not…read moremet. Pain not addressed or taken seriously. Missed diagnosis. If your male with good insurance, probably not a bad choice, you will probably get something for pain and that MRI to diagnose that unusual fracture that might need that ORIF. If your female with market place insurance, they do the least they possibly can and that fracture won't be diagnosed until it is heals displaced. Thanks HM.

The nurses and doctors are very nice but they are pricey so unfortunately I need to find a new…read moregynecologist

Calm & clean location, the office is neatly organized inside…read more I was assisted quickly & instructed clearly for the check in process. The nurse was super sweet! Very talkative & patient, appreciated her telling me every step she was going to perform & teaching me certain procedures she was going to perform to have a greater understanding of the process. Very clear on everything! And excellent care overall

This is probably the only place I'd happily be walking into, screaming out SHOTS SHOTS SHOTS…read moreSHOTS!! I came in for my hep b titer, later followed by the hep b fast track vaccination. Office is small, but kept nice and tidy. It is very quiet, and the receptionist is incredibly friendly. She answered all of my annoying questions, and even laughed at my repetitive joke. LOL. Pricing is very affordable - much better compared to other immunization clinics. Shameka is bomb. Like, I want to be like her. She was responsible for my titer and vaccinations - and let me say, I'm always hated by every phlebotomist I meet, because my veins are tiny.. and annoyingly hard to draw blood from. I warned Shameka, and instead, she was confident and made sure I was at ease and comfortable while she did it. She located my vein IMMEDIATELY and I didn't even feel any discomfort at all! Shameka made me laugh instead, making me less nervous and scared. Results came in the next business day via email and phone call - she helped set up my vaccination appointment and even provided alternatives since I was in a time crunch. From the past two times I've been here, I've been seen like 5-10 min right before my appointment time - which I greatly appreciate! When I came in for my first series, Shameka administered the vaccination and I was literally in and out. They welcomed me with a big smile, and remembered my name! Seriously, this is an amazing clinic with SUPERB customer service and incredibly affordable prices. Is it weird that I'm already looking forward to my second series?

Poor customer service, billing errors rude staff and failure to issue timely refinfs…read morerefunds. I was asked to pre pay for a procedure. After the insurance paid the doctor I was due a refund per my EOB. My insurance company called and stated I owe zero. I am still waiting for my refund of $218.62. I have called and sent emails to Melissa Walker who is over billing..

I have been going to Hillcroft Medical Clinic for ten years. Most of the time, I have had great…read moredoctors. But for the past 2 years, the quality of services and doctors has really been poor at best. The people up front don't support the doctors by returning phone calls. I have been waiting for the doctor to review my test results for 31 days! I have called three times!