Pearl Dental Care staff are amazing!! Very friendly, no long…read morewait & very clean environment. I recommend this place!!

I rarely leave reviews, but my experience with Pearl Dental has been so consistently negative…read moreacross my entire family that I feel obligated to speak up. All four members of my household have had disappointing or outright terrible experiences here. What is most concerning is how many glowing reviews exist, because our experience has been the complete opposite. It genuinely makes me question how accurate those positive reviews are. My own situation has been ongoing and extremely frustrating. In December 2025, Dr. Scott Pearl told me I had "baby cavities" and recommended filling them to prevent progression. I had no pain at all before those fillings. Immediately afterward, I developed severe dental pain that has only worsened over time. I returned for a follow up and was told everything looked fine, despite the fact that I was in significant pain. Now I am dealing with daily, persistent discomfort. To make matters worse, I have since lost my dental insurance, so I am stuck suffering until my new coverage begins. This entire situation was created by a procedure that I now strongly believe was unnecessary. This was not an isolated incident. About a year earlier, my husband and I were both convinced to get crowns. This had never once been recommended by our previous dentist. Since those crowns were placed, I have continued to experience sensitivity in those teeth. Looking back, I deeply regret agreeing to those procedures. My son's experience was just as concerning. He had fillings done for "baby cavities" and developed severe pain afterward. One of his fillings even fell out. Although it was replaced, he continues to have discomfort. Beyond the clinical issues, the billing practices are equally troubling. We were repeatedly reassured that our insurance would cover these procedures, even though we could not find Pearl Dental in network. We specifically asked multiple times. Despite those assurances, I am still receiving bills from procedures done two years ago. This raises serious concerns about transparency and whether proper insurance verification is being done at all. At this point, I fully expect to receive additional bills for the December 2025 procedures as well. Yes, the staff is friendly. But that does not make up for what feels like unnecessary dental work, poor outcomes, and misleading information about insurance coverage. I would never recommend this practice to anyone. I regret ever going here. I am counting down the days until my new dental insurance starts so I can have this work properly evaluated and corrected.

This is a wonderfully magnificent facility in the heart of downtown. Safe, secure, spacious and…read moremodern- you're more than likely going to feel good about getting dental work done if you're referred here. Dr. Siracuse came in on a Saturday to see my girlfriend for a root canal issue. The office was literally opened just for her. The experience was very positive and the doctor was friendly, engaging, and caring. Highly recommended. When this whole thing is over, I will be sure to update the review.

Really difficult to schedule/reschedule an appointment once they made a mistake, way more time than…read morea patient should spend on that!

Update: I've added proof that this is a real review because Dr. T has forgotten his own actions…read more This dentist is absolutely terrible. I got multiple fillings from him two years ago on the left side of my mouth and they are STILL sensitive. I learned my lesson early, switched to another dentist to do fillings on the right side and what do you know, the other dentist's work is just fine. Not only are my fillings by Dr. T terrible, he also took unusual breaks during the procedure, leaving me to sit there waiting with chunks of multiple teeth drilled out. I went to the bathroom during his break once and saw my teeth without the fillings -- horrifying. No one should ever have to see their own mouth like that. And lastly, I requested that my records and x-rays be sent from his office to my current dentist THREE times over the course of a week, once during my first appointment with my new dentist because they still hadn't sent them after asking twice. As a result, I had to get all new x-rays that my insurance wouldn't cover. That's money lost because of his negligent staff. So in case I haven't warned you enough, please please do not go to this place. You can find much better. I know I did.

I'm a lifer with first, Dr. Brangwynne (best dentist ever) and now with Dr. Park who took over the…read morepractice. I very rarely need dental work, but have found Dr. Park to be competent and not overly aggressive as other dentists can be (ie. extra dental work like crowns, etc) The dental hygenists, Heather and Theresa are awesome!

From the owner: Periodontal disease (gum disease) affects 75 percent of U.S. adults over the age of 35, according…read moreto The American Dental Association. Dentist Dr. Thomas Park is dedicated to providing excellent dental services designed to help treat and prevent periodontal disease. His office is determined to deliver excellent dental care for patients across Seymour, CT, and the surrounding area. Dr. Park works hard to identify the early sign of gum disease known as gingivitis. In this stage, the bacteria can irritate the gums and cause them to become inflamed and bleed. He will work with you to reduce contributing factors such as poor nutrition, stress, tobacco and excessive alcohol usage in order to promote healthier gums. In addition to periodontics, Dr. Park offers a wide range of general dentistry services. Patients can take advantage of everything from teeth whitening treatments to root canals. Thinking about restoring your smile? His office is also equipped to handle cosmetic dentistry services including dental implants, dentures and veneers. His entire staff truly cares about your personal comfort throughout your visit. They work hard to deliver gentle, pain-free dental services. Dr. Park and his hygienists continue to explore new ways to better assist their patients which is why they offer flexible appointment times to make scheduling easier for you and your family. For the professional dental care you deserve, contact the compassionate and caring dentist Dr...

Dr. Lee and his team are awesome, very professional, knowledgeable and caring. Dr. Lee was…read moreexcellent at assessing my situation and explaining it in a very thorough and precise way. He was patient and really listened to my questions and concerns and addressed them appropriately and more than satisfactory. He is a total pro. Dr. Lee really took care of what I needed and was good at explaining the process and making it a comfortable and successful experience. The rest of the staff I saw was polite, professional, helpful and diligent. This practice is exemplary and I would recommend it to anyone. Their location is on a Main Street amidst other shops and restaurants. There is street parking in front of the location as well as very nearby parking lots. In this time of the covid19 pandemic, these offices took extra care to maintain ultimate cleanliness and safety protocols. Masks, sanitizer, temperature check. I feel this business takes optimal wellness seriously. And, Dr. Lee is a fantastic dentist!

Dr Lee has amazing bed side manner, takes the time to address all concerns and really focus on me…read moreas a patient. Dr Lee is extremely sincere and very much cares of his patient. He himself called me back at late night on Sunday when i had horrible pain. Definitely the best doctor office!!

Excellent all around. Best experience and highly recommended. No pain, and extremely courteousread more

just great helpful…read morekind great sense of humor Helpful Hard situation but great people to help you through it

Fabulous dentist very talented and Great bedside manner…read morewith a gentle touch My husband and I and all 5 children go who are dentist phobic We have had everything done here Great staff very friendly and efficient Our elderly parents go as we'll and have been going to the practice since Dr. Lee took over for the previous dentist

Great dentist, great staff. My family have been going to him for…read more years, and he has never done less than really great work. a little pricey, but he's worth it

I see, my previous review was 5 stars.Unfortunately I am changing my score to one star. I have been…read moregoing to new haven dental for the past six years. This past saturday was a unfortunate event to where I was Under the assumption that I have an eight a m appointment on saturday morning. I would say it's very important to contact your patients and let them know if their appointments are canceled. Here it is the next day monday at three o'clock in the afternoon and still no one person has contacted me.

They will cancel on you last minute & be unable to reschedule until the following month. I had an…read moreappointment for Dec 8th & was contacted Dec 6th that they need to reschedule and could not fit me in until January 15th

I have been working with the New Haven Dental group for almost 3 yrs now and the care I have…read morereceived as been top notch! The office is very clean and comfortable. I'm never too cold or too hot. The staff is friendly and welcoming! The atmosphere makes you forget you are at a dentist office! Scheduling appointments is super easy and the reminders are helpful. Dr Kern is the best dentist I have ever had! I have never felt any pain and she always explains things in terms that any patient could understand. She always asks how I am doing and remembers updates from 6 months prior. Elizabeth is the best hygienist! It's the little things like remembering the water setting that are most comfortable during my cleanings. 10/10 would recommend!

I've been going here for over a decade. Front desk can be a little rough around the edges. It's…read moregotten a little better given a lot of the forms are online and there is less interaction. The hygienists are for sure kind and attentive. Drs spend 2 -5 minutes with patients. Last visit was super shady. First, I filled out the paperwork with medical information - totally appropriate for 6 month visit. None of my information has changed. AND THEN I was told I was required to complete an identical medical survey for a private company to access medical records that sold products for sleep apnea. I was told patients could leave the office without completing it by the front desk- totally unethical- there should have a been a disclosure form available around transparency and consent. As a medical provider, I was disgusted by their ruse and will not be returning. The overall care is adequate, but administrative practices are suspect.

I was referred to Dr. King by my dentist for a root canal. The office staff called me right away…read moreand set up a next day appointment, they even called and had me come in a little earlier (which was great) Dr. King was gentle and kind throughout the process, he explained everything as or before he was doing it. The staff was great, from the front desk to the assistants. I could not be happier.

Dr. King is highly skilled, thorough, and kind. He successfully treated my tooth which needed a…read moreroot canal. It was a complex molar and also a broken tooth. I was nervous about the procedure but it was pain free. He also fit me into his busy schedule as an emergency. The tooth is saved and the pain is gone. I highly recommend him. He is the best.