I honestly don't even know where to begin. My visit started off fine--the dental hygienist seemed…read morenice, polite, and genuinely sweet.But halfway through the appointment, that completely changed. In my personal experience, the hygienist's attitude flipped out of nowhere. Instead of maintaining the same kindness she began with, she started mock what I would say and ask condescending question . Not just once over and over. I couldn't believe I was sitting in a professional medical setting being spoken to that way. It was uncomfortable, humiliating, and honestly baffling. I was literally stuck in the chair while someone who is supposed to be a healthcare professional acted like I was a joke. By the end, I walked out feeling worse than when I walked in. A dental office should make patients feel safe, respected, and cared for not embarrassed. During my appointment I felt all of those things. In my opinion, the behavior I experienced was completely unprofessional and unacceptable. I will definitely not be returning, and I'd strongly suggest anyone who values basic courtesy think twice before booking an appointment here. ABSOULUTLEY UNBELIEVABLE!!

I've been a patient for only 9 months and have had nothing but issues. Canceling morning of,…read moreattempting to cancel on me 10 minutes before my appointment, front end staff telling me they do not "understand the need" for my appointment, front end staff claiming the office is closed so they didn't have to send me my files, and the office manager telling me that her front end staff lied to me. I have been billed out of pocket twice because they don't know how to properly submit anything to insurance. Do not recommend unless you have a lot of free time and don't mind the headache.

The dentists and hygienists are great, their front desk- (snotty girl who seems new) needs some…read morehelp as well as the billing dept. Apparently they don't sent bills out only txt messages - looks like spam with just a number showing up, -10 months later from my last visit I'm told my bill is going to collections for non payment - A TXT MESSAGE IS NOT A BILL- if you don't want to to spend money on mail then email the bill with info on how to pay online- What f***ing genius thought this was a good idea. If you want your business to be professional then act like it

Dr. Flora and Dr Aledort are wonderful. A great team!…read more Everyone was very caring and gentle

First of all, the staff is amazing. I cannot state highly enough how accommodating and professional…read morethey all are. And Dr Lee is the most sensible dentist I have ever met. I went over my history with him, and my goals and he worked out a plan, including some immediate repairs, that fitted my ideas perfectly. No hard sell on expensive procedures that seem so common. If I had to sum up in one word, it would be "kind". The staff even laughed at my jokes!

From the owner: Welcome to Mill Plain Family Dental - the top destination for exceptional dental care in Danbury,…read moreCT. We’re a trusted cosmetic dentist near you and offer a wide range of services to handle all types of dental needs. Whether you're seeking a general dentist for a routine teeth cleaning or a cosmetic dentist for a complete smile makeover, our skilled team is able to provide personalized and compassionate care for you and your family. We also recognize that dental issues can arise at any time, which is why we offer prompt attention and relief for dental emergencies. We strive to alleviate your pain and address any problem with efficiency and expertise. In pain?...Give our emergency dentist in Danbury a call today!

I have probably left a review for my wonderful dentist, Dr. Golnar, on Yelp before. But every time…read moreI walk out of an appointment, I feel like telling everyone of this excellent doctor. I have seen a number of dentists and periodontists in my life--and Dr. Golnar is truly the best. Her professionality, skill, and compassionate manner always make me feel relaxed and comfortable, even during a difficult procedure. I highly recommend Dr. Golnar for even the complex dental problems. I would also like to mention that there is a new(?), or new to me, dental assistant at this office. Darlene supported the Dr. Golnar with remarkable efficiency and brought great positive energy to her work.

DO NOT go to this office (Danbury)!! I called their office after being rejected from my current…read moredentist (no avail appts) on Fri for an emergency, a cracked/fractured tooth that literally had 2 fang type sharp bones cutting into my tongue causing a gash which was bleeding & causing me pain, couldn't talk, swallow or eat. I was frantically calling all afternoon trying to find a dentist that accepts my insurance either offices were closed til Tue or it was a 1800-Dental type referral service appearing to be local I came across New England Dental & reached the office manager who is a pompous ass, rude arrogant & disrespectful -Scolding me when I asked if he's a dentist- after all the calls I made & unable to reach a "real" human dentist it made sense to ask, then preached they don't do subpar care, my dentists are the best blah blah & then because I was defending myself & became loud (not offensive) as a result of HIS behavior & sarcastic attitude & inability to listen he was concerned if I came to the office I might cause a scene??!! Then he lures me into the office - never saying they will or they won't file it down - I got 2 bite wing x-rays plus the expensive panoramic imaging of entire mouth, the male dentist looked in my mouth & I thought we'd discuss xrays - NOPE, he decided he wouldn't file it, the tooth needed to be removed, walked away & HE never discussed with me but told arrogant ofc manager? who then relayed to me with a nasty& demeaning tone he insisting that the tooth needed to be pulled,(I had no choice in matter) since I wasn't ready to have it pulled at this moment they refused to work on me & sent me away in pain, not even suggestions I can do myself to relieve the pain However, they we're quick to bill my insurance for expensive xray's when they already decided before I arrived he wouldn't be fixing the tooth never received a cleaning, exam or any other services from that oh so good dentist just unwarranted unnecessary expensive xray DON'T GO

I don't write reviews very often, but this time I felt I had to make sure no one else will go…read morethrough the same thing I did. I booked Gerfen a few years ago for a root canal and filling dentist appointment. The filling was done without leaving a gap by the tooth next to it, so the next day I had to come and ask her to fix it. She didn't warn or tell me about any of this after the actual appointment, but she just said, "Okay, I'll fix it." I was in shock, and I think her assistant was too at the time by her complete ignorance. Today, seven years later, I just got back from an oral surgeon who extracted the same tooth that Grefen did the root canal on. The surgeon told me that it was done so poorly, he thought it was done by a student. I had to spend all this money and time on something that should not have been an issue in the first place. Don't trust this woman. She ruined my teeth, and I hope this review provides future viewers with caution before they book their next appointment.

Interested in your money and not to help with your issue... found another dentist day after that…read moresuggested me 3 different options for half of the price and it worked perfectlt

lost my remaining upper teeth after visiting them went off drilling where there not supposed toread more

Honestly if I can give a -5 star I would, not only are these people crabby but they cancel my dads…read moreappointments way too often and btw his dentures came out like a kindergartener made them.....blindfolded. Oh and the "manager" he's just not easy to deal with he should probably step down and let someone else actually solve these problems. Very very disappointed in them. We won't return.

No longer "Mary Jo Kenny" but Mondovi Dental. I thought it would be the same, but it is not…read more Im not returning until Mary Jo does and neither is any of my family. They are not careful and could have easily put me into the hospital. I've tried to reach out now for months and was just called to confirm an appointment that I canceled the day of the incident. If Mary Jo returns, please see her, shes amazing. I know that if she knew that I was upset it would confuse her immensely considering Ive been a patient for years and have never had any issues. I trust her and only her at mondovi dental.

Went here for years never had a problem. Had a cap done and told them I wanted to pay for…read moreeverything now. Paid over 600 on site, even went and had my next cleaning with no problem. Got a bill in the mail months later saying I had a bill due of $150 so I called and they stated they merged with a new dentist and the prices had changed. When I stated I already paid what was due and the prices couldn't be changed they said they'll just send me to collections. They in fact did send me to collections, for $118. Guess the price changed again. Very disappointed and would rather take the credit hit then pay them anymore money.

I had a broken implant tooth and the dentist fixed it. I…read morealso had fillings put in my front teeth that were not needed. I had a root canal and the dentist that performed that was very good but left a burr and I needed to go to my Husband's dentist to have him fix it. I loved Dr Barry but he is very expensive. Aspen finished the crown and there were no other problems. Since then I have had several dental reccomendations.

Upselling and Upselling!…read more I went in for an emergency procedure and it took two and a half hours before I saw a real dentist. The rest of the time was spent in x rays and upselling. It was like a timeshare presentation. Never had my exposed nerve fixed.

I find Dr. Theodos to be professional, extremely caring, and very good at what he does! I had 2…read moreoral surgeries performed by him without a hitch. He is very responsive and made me feel (as did his entire staff) very comfortable each time I went to the office.

My experience with Louis Theodos and his office manager, Joe, was negative…read more They were both disingenuous and miscommunicated information and fees. They were not willing to discuss. Neither knew what information the other gave the patient.