This company is billing insurance and then not delivering the medical equipment. I'm in the process…read moreof reporting them.

Please so not use this place. Horrible, very poor…read moremanagement and they string you on with no outcome.

This medical supply works only till 5 PM and even if you walked in while they were still open, even…read morefew min, girls would start asking you to come in tomorrow instead of helping you, which isn't convenient or respectful to the time of those who comes there to get medical supplies. There were several helpful girls like Sabina and Dasha, but Tanya and some new one (Luda if I'm not mistaken) have attitude problems and argue more than they help customers, so have to take a few stars off. If not for these issues I'd review this supply with 5

Friendly family business with great variety of products. If something isn't available at the store…read morethey are glad to find and order exactly what I need. Especial thanks to Dasha that is always goes an extra mile to help. Thank you from Bella

This is a small local pharmacy with a friendly staff. My first time in they were dealing with an…read moreincredibly difficult customer. The staff exhibited patience and professionalism, and were able to stay calm and rational throughout the exchange.

when you live on E 23rd street between 2 Duane Reade's, why branch out?…read more well, when I stopped by the Pharmacy Drugs, I found they have a lot of merchandise that I have not seen in chain pharmacies. mainly I found a Posture Corrective Brace that I have been searching for months, if not years! they have a lot of things, from vitamins to drugs, to shape-wear. and the pharmacists there are very friendly and helpful. they also have monthly deals on different products. so I will definitely come back here often to get the things I need, while supporting a local business.

Very good supply, i injured my back and their back supports with gel padding are amazing. Payed…read morewith credit card and received excellent friendly costumer service.

Walked in to purchase crutches, they helped me pick out what's right for me and made sure I walked…read moreaway with my purchase satisfied, will be back again.

I have had a very disappointing experience with this medical supply company. They consistently fail…read moreto deliver medical supplies on time, and deliveries are often delayed by a week or more. Most recently, they reported to my Medicare provider that my supplies had been delivered at midnight on a Sunday. However, the package was never delivered. This kind of inaccurate reporting and repeated delays is unacceptable, especially when people depend on these medical supplies for their health. I hope the company improves its delivery service and communication so other customers do not experience the same problems.

The only pharmacy in my area that was able to get my backordered medication filled! Very nice,…read morepersonable staff!

I went in to have two documents notarized. The staff was very friendly and professional. I was in…read moreand out in just a few minutes. The store was clean, neat and well-stocked. I would definitely recommend this store.

At this time, my experience with G&L Medical has been mixed. My insurance purchased my power…read morewheelchair through G&L Medical. The original batteries lasted approximately five years, from around June 2020 until they were replaced in August 2025. However, the replacement batteries installed in August 2025 began giving me problems in May 2026, less than one year later. Wheelchair batteries are expensive, and replacement batteries should last much longer than that. I have been trying to get information about whether these replacement batteries are covered under warranty, but so far I have not received much cooperation from the clerical staff. I requested a callback on Friday, June 26, regarding my warranty questions. As of Monday morning, I still had not received a return call and had to follow up myself. Before my insurance pays for another battery that may not last even a year, I believe the warranty issue should be fully investigated. I will update this review once the matter is resolved.

G & L Medical Equipment & Supplies is unprofessional among many other things. First, it took them…read moreseveral weeks to follow-up on my need for supplies. Second, on the day that they arrived at my residence to provide the supplies, they double-parked in front of my residence's driveway, which does not belong to me. When I requested that they move, they simply drove directly across the street to then block my neighbor's driveway instead of simply moving a few yards down to park in an available parking spot. Third, they attempted to enter my home with their shoes on until I requested that they removed them. Fourth, when they finally installed the supplies in my bathroom, they intentionally left all of the supplies' debris and garbage. Fifth, the employees then left my front door wide opened upon leaving. Finally, G & L Medical Equipment & Supplies is the epitome of a lackluster company with unprofessional staff!