My physician is the absolute best I have ever had! Takes time to even personally call me! All the…read moreclinic staff are well trained and knowledgeable.

Very courteous, respectful of privacy and thorough. We have…read morebeen happy with our service.

I love that they can take a walk-in appointment! The front desk staff is extremely friendly! I have…read moreseen two different doctors here, and they are so knowledgeable, and kind. The building is very clean with a beautiful, huge aquarium to watch, should you need to wait a few minutes before your name is called. Absolute excellence in healthcare.

They performed a cochlear implant surgery on me and it went well. The only problem was that they…read moredidn't get the preoperating instructions to me until the day before surgery and I was supposed to quit taking some of my medication 5 days before. Same thing with the after care instructions which I received a week later.

Overall this office performed my biopsy well. Beyond that they have been so horrible I could not…read moregive them more than just one star. I would not recommend this business. They have shown contempt and disregard for me as a patient, customer and a person. I was referred to this office by my dentist who detected potential cancer concerns on my tongue. They sent me to this office and instructed me to take my medical insurance. Upon arriving at the West River office I was told they do not take medical insurance (even though a biopsy falls under a medical procedure). When I asked for clarification on why I was instructed to bring my insurance card to them, the receptionist sternly said "If you don't want to pay, you can leave." They choose to not work with medical insurance. For - what I gather - no other reason than laziness. I did pay in cash that day. That's what you do when the concern of cancer is lofted at you. 10 months later I received a phone call from Indiana University (IU). They did the lab work on my biopsy sample. But failed to send me a bill. IU blames West River for a minimal error in my address, and West River blames IU. West River did submit their work to my insurance company (a small outfit you may not have heard of - Blue Cross Blue Shield), but refused to recognize that IU was out of my network. West River did no due diligence to work with my insurance and send the lab work to somewhere in my network (they choose to ignore the many labs in the state of SD in favor of somewhere states away). They gave me not option or notice that they chose to use an out-of-network lab. To recap: They would not take health insurance (despite attempting to make a claim -- is that fraud?) They would not do due diligence to work within my insurance's network. They gave me no notification that they were contracting out this work and that I would have additional financial responsibilities. They gave IU my address incorrectly (according to IU) and I didn't receive bills or notice for over 10 months. They took my money (rudely and without compassion) and demonstrated no concern for the additional challenges they created for me. In fact they seemed inconvenienced that I would even bother to investigate these business practices. In as much as possible, do not give West River any of your business. I will update if West River decides to take any responsibility or actions to care for this customer.

Thank you very much to the team of the clinic! My wife even…read morecould not sleep the night before the visit, but coming here felt like she was in our favorite family, with our own people. The most challenging thing was to endure the painful injections of anesthetic first. All the staff: Cindy, Mary, Chuck, treated her with extraordinary, sincere and touching care and attention, trying not to hurt her. And Cindy also called us the next day to check on my wife`s well-being reminding of the home treatment. Thank you the whole team so much from the bottom of our heart again for your kindness and professionalism! You are the best!

I told admitting staff at radiology that I had surgical wire in my right orbit. Some how the staff…read moreat the imaging center conflated that with having wire in my right eyeball. That is an entirely different thing as the orbit is the actual eye SOCKET. Then they put someone from radiology on who tried to tell me that I was the one that made the mistake and that the orbit is actually the eye ball (globe), which it IS NOT. The orbit is the socket. I don't like mistakes being made and then being lied to about it to make me look stupid when I was the one who used the terminology correctly. In the future, I would explore other options for imaging. Medical professionals who are unsure of terminology should at the very least look up the terms and know what it is that they are talking about. Good medical professionals would already know what the terminology means.

Very professional Doctor and staff. Every question I had was answered. Dr. Rice did surgery on my…read morevertebrae on my neck and I have not needed to go back. My neck has not had any problems and the surgery has been over 20 some years ago. If I did need any surgery done on my back or neck Doctor Rice would be my choice. Great doctor and great staff. Thank You for the great job 20 some years ago. Ron W

I moved back to Rapid City a little over two years ago. My prior dentist retired so I had to find a…read morenew one. My cousin recommended Dr. Unkenholz though he did not go to him. He said he had been with his dentist for so long he did not feel he should make the change. I was very pleased with my first visit and every subsequent visit to Dr. Unkenholz. I find his hygienists are extremely friendly. I have recommended him to several people since I started going to him. With the Covid pandemic going on at my last check up they were very safety conscious. No patients were allowed in the waiting room. They waved patients in to check in as their hygienist were ready and took them promptly. Everyone wore masks in the office. The hygienist are attentive to your comfort and are gentle. In addition to the TVs on the wall and ceiling in the exam rooms, you will be offered glasses to protect your eyes and a wide variety of flavors to choose from for your teeth polishing. I had seen a couple negative reviews and am surprised to see them. My experiences have always been 5 star.

My hygienist was very thorough and gentle. I am happy to schedule with her again. Easy to make…read moreappointments and took care of my insurance questions and also fairly priced if cash pay / no insurance. I did not give five stars because they did not have mimosas in the waiting room.

Overcharged would not replace a failed retainer I was allergic to the plastic a rude man DR. rice…read moreunprofessional on't waste your money or time here

Just switched care to Dr. Rice Area Dental. Every visit so far has been wonderful! All of the staff…read moreis very kind and caring and *definitely* make you feel well taken care of. From a simple routine checkup to not-so-fun treatment visit--Dr.Rice and his assistant were amazing! They did everything they could to make sure I was comfortable throughout the entire visit and I definitely appreciate it! Highly recommend Dr.Rice--10/10!

Very disappointed. My mother is having surgery today. Would not let us see her before they took her…read moreback. Did not get to talk to surgeon or anesthesia. Said the rooms are tool small. Starting to act like monument.

The people were super sweet and had great bedside manner. It was quick and it all went well. The…read moreonly reason I don't give 5 stars is because I was intubated and they didn't put anything in my mouth to prevent biting my tongue and it's all black and bruised now. But just one of those incidents that happen. I still loved the place and would go back if I needed to.

Lecy Chiropractic was a LIFESAVER! We came up the week before Stugis Rally, and my dad had a…read morepinched sciatic nerve. He got to the point he couldn't stand up, and I called at 7:30 on a Saturday, and the lady who answered was so helpful to get me in for an appointment an hour later! We used Dr. Ian Barse, and he was amazing. He helped my dad get back on his feet, even getting him in for a follow up on Monday. Although we don't live near Rapid City, I would recommend them to anyone in the area who needs help!

I have had 6 appointments with Lecy Chiropractic Clinic. The Doctors have relieved a significant…read moreamount of the sciatic pain and lower back pain I suffered with for over 20 years. I have received a major amount of pain relief with the Lecy Chiropractic Clinic located in Rapid City SD. I am extremly pleased to recommend the Lecy Chiropractic Clinic to anyone who has suffered these afflictions. The staff are cheerful, pleasant and experienced. I have been treated with respect and been put at ease every time I enter their facility. Norman R Noftsger