The customer service was not good, and I'm very disappointed with the experience. The people…read moreassisting me in the cashier section were unhelpful and did not handle the situation professionally. Communication was poor, and the overall service did not meet expectations.

Scheduled vaccines - they had none. No calls. No apologies. Worst pharmacy experience I ever had.read more

I really appreciate this pharmacy, so much great people Pablo is a great person besides him…read moreeverybody is great they do work with you and understand on your needs

Love this pharmacy. The staff is always so pleasant & the pharmacist is eager to help, I had a…read moreproblem with my medicine not being covered and the pharmacist spoke with my doc and they worked it out for me. Thanks again Hallmark for caring!

I've been here a few times and never had a positive experience…read more Unfortunately, this is the most conveniently located big pharmacy places in this area, but getting there is where the convenience stops. The last time I was here, I went to buy deodorant. I hit the button and wait. After a few minutes the button stops calling for help cause it's been that long. I hit it again and wait. After a few minutes it stops calling for help cause it's been that long. I hit it again and wait. After a few minutes it stops calling for help cause it's been that long. It's been 10min so I head to the cashiers area and ask if there's anyone on the floor that can help. There are two cashiers and no people on line. They are chatting with each other. The guy (who seems like he's in charge) chastises me telling me I should just wait. I mention to him that I've been there for a while and that's when he starts yelling at me. I get that people are overworked and everyone has a bad day, but I also approached without any irritation or expectation. I legitimately just wanted to know if someone was available to help cause it could totally be the case that they just didn't have anyone on the floor. This guy was sooo angry and I didn't understand or appreciate his hostility. Eventually, I did get the product and come up to pay. The guy was gone and it was just his colleague. She apologized for my wait. I don't really care about the wait, I wasn't in a rush. It was being hollered at, without necessity, that was disappointing. So yea, come here only if you absolutely have to, but it might be worth going out of your way to another pharmacy-type place unless you're masochist.

My review pertaining only to the pharmacy. Since Rite Aid…read moreclosed down due to shop lifting by undocumented people, I have to resort to Duane Reade / Walgreens at 60-02 Roosevelt ave. The other day I had to pick up my prescription. I used this area because it's so close to my work. It seemed like I was being ignored by the older female with glasses.working in the pharmacy department. Finally she got to me. I only had to repeat my name to her 3 times, since she was so focused. I then returned about 4 hours later to retrieve the medication. Rite Aid would never take more than an hour. I won't complain about that. My complaint is when I returned to get my meds, the same woman was at one of the 3 counters. I stood under the sign which indicated " drop off / pick up ". She was maybe busy, she saw me standing there and by this time more people joined what I was lead to believe was the line. A few moments later, another associate came to the counter and called next. A gentleman with manners motioned for me to go first, since I was there first but was standing under the sign which I found out to be useless. I asked the associate about the instructions of the sign, he said there was only 1 line and every counter is the same ? So why not remove the sign ? I purchased my meds, he verified my address which was prob not neccesary ? His demeanor was more professional than the woman with the glasses, but honestly, I'm not dealing with this. The woman with the glasses has been working there , I believe for some time. She's low on energy, low on human interaction and probably intellectual ability. I will not be using this pharmacy to get My medication. The store as a whole is a different story. I have no problems with it, but the pharmacy is not worth my time.​​

Yet again, disappointed. I make a photo order, gets an email that my order should be ready by…read more7:30PM goes by. Okay cool. 7:30 goes by, I don't hear anything. I wait until 8:30PM to finally call and see whats up. I doubt this is this Walgreens fault directly as much as it is an issue with their automated emails, but you should not put the general customer service number in the spot where we're suppose to know the status of our order. They can only go by what's going on through a screen, as can I. Wasted time trying to get information for something I could have just seen myself. So I then finally directly contact the store. The clerk then over the phone says "oh we were waiting for you to come in so we could print the order." ?????? Why are you waiting for me when you gave me an estimated time of when the order should be ready?? No, *I* was waiting for *YOU*. Also where does it say in the email that you can only start until after I arrive?? What is that?? I'm running on a crunch time with the school work I have to catch up on, and I wasted a whole lot of time wandering around not waiting to breathe over their shoulders over this order. But I guess I should have been! Also I said I would have been at the store in the next ten minutes. I get a notification that my order is done three minutes later. Yet some how within those seven other minutes, my order got misplaced. It took them another ten or so minutes to find something they just apparently printed out. Idk if it's the lack of care of the staff or the lack of staff in general that are overworked but second time now experiencing this service and I am unimpressed. Photos came out nice though, so thank you for that. Please work on all else.

Don't go to this wallgreens store (82-77 Broadway Elmhurst,…read moreNY 11373). The worst store in queens. They are very very very rude to the customer. Notes for the women who work as a cashier today: If you have a bad day better don't go to work and stay at home than you bring your problem and being rude to the customer.

They are awesome. They know me and my husband, they know what our prescriptions are, they are…read morealways helpful and considerate, and on top of it, such as informing us that we need refill renewal when we purchase the last approved one. Excellent service, for which they should be commended.

I've been coming to Newtown Pharmacy for years. They've had several location over the years. They…read moreuse to be in Kam Lun Supermarket, across from Georgia diner, and perhaps other spots I can't remember at the moment. They finally settled down on Justice Ave. It's a small pharmacy but a very efficient one. Photocopies are the old school 5 cent price, the owner/pharmacist is a always a nice mellow dude. His staff are always friendly and helpful, and the wait time for your medicine is never longer than 5 minutes. They have a 2 car driveway in the back for customers but it's usually filled. Newtown Pharmacy is less than half a block away from the Grand Ave Newtown train station and Q58 bus stop. Also, their items on random household stuff like shampoo, face wash, toothpaste, toothbrush, etc are not marked up too high for an independently owned pharmaceutical business. There are many other independently owned pharmacies along Broadway that have much higher prices. So when it comes to competitive pricing, Newtown Pharmacy would rank high on my list in Elmhurst. Their prices are not bad considering that there are 2 Walgreens stores, Duane Reade, and a Target all nearby.

My wife has rheumatoid arthritis and a few days ago she had a major outbreak she needed a raised…read moretoilet seat with arms. After trying Amazon & websites of a variety of national retail chains by late Saturday afternoon I found Elmhurst Drugs Center online, a full local pharmacy that also carries a full line of surgical supplies. About an hour before closing time I made a call, describe what we needed, and I drove over there. The price was as good as any national retailer, the product was better designed and easier to install than those I had seen online, and the people at Elmhurst were very helpful. I recommend this store highly.

This is my favorite Drugstore. A really gem of a place. It's not as big as the next door…read moreWalgreens but the service is very outstanding and they are always well stocked. They always refill the medications in full. I use to go to the big drugstore and was always told to go back for the rest of the medications because they don't have it in stock. As an open heart patient I have my maintenance medicines filled up monthly and I am very glad I found this neighborhood pharmacy where everybody is courteous and pleasant. Ric the Pharmacist is a very nice man has a lot of patience. The place is always full and have a lot of customers, why...two words...EXCELLENT .SERVICE.. . One thing I forgot to mention which is very important.....They deliver my medicines too.....now that's S EXCELLENT CUSTOMER SERVICE !!! especially during this frigid and cold days...

This is a "Chinese" establishment, they don't speak or understand English very well. The manager in…read morecharge is rude but some other workers are nice and speak a little English but not fluently so its hard to be understood. Twice I had problems with this pharmacy when they did not dispense my prescribed medicine and they could not explain why. After several attempts to find out the reason, I discovered it was due to my insurance not paying for non-generic medicine. I had to act as if I was Sherlock Holmes! It is a lot of hassle to deal with these people so I think I should change pharmacies ASAP.

Worst pharmacy in Elmhurst.. The service is so slow. Only prioriting there race. I will never place…read moremy prescription here!

Today I tried to pick up my medication at the CVS Pharmacy located at 89-11 Northern Blvd, Jackson…read moreHeights, NY 11372, and the pharmacy staff was extremely rude and unhelpful. I asked to speak with the supervisor, but she was arrogant and refused to assist me properly. I had proof by email that my doctor had already sent the prescription. In addition, the nurse personally called the pharmacy to confirm that the prescription had been sent and that the pharmacy had received it in their system. Despite all of this, they still refused to give me my medication. What made the experience even worse was the way I was treated as a Spanish speaker. There were employees who spoke Spanish, but no one was willing to properly help or listen to me. I felt discriminated against and dismissed instead of being treated with professionalism and respect. This experience was unacceptable, unprofessional, and deeply frustrating.

Update: Just had to go back to CVS today for milk and discovered they've raised their prices…read moreagain. They're now charging $7.17 for a gallon of milk, while Rite Aid sells it for $4.99 just blocks away. CVS continues to price gouge, and I hope the next administration cracks down on their role in creating fake inflation.

This location has improved vastly over the years. The employees are so nice and helpful. Shout…read moreout to Ayrin and Renney for answering all my questions and trying to help me find sale items. The store is clean and it seems like they are always trying to stock the shelves.

I came during the last 5 minutes and they were already close I will never comeback here literally…read morethey close in my face just need to change my pharmacy again this is the worst I've ever seen, lazy workers, lazy people

What possessed you to restock EVERY SINGLE AISLE at the same time??????…read more I'd post pictures but I don't want to embarrass you!!! THAT'S how inconsiderate you were being with those multiple, MULTIPLE ridiculous plastic containers, riddled with covid, no doubt!!!

I've lived in the neighborhood for years and unfortunately for me, this is my nearest Duane Reade…read more Almost everything in this store is locked up. Come here if you would enjoy standing under fluorescent lighting while hearing 6 different unlock requests simultaneously over the loud speaker. Once you've finally gotten your single item that took over 5 minutes to retrieve because it's locked up, you can either wait even longer for your next locked up item or go directly to the long line that is always there. Associates move with zero haste and customers all pay in cash. Everyone in the store is incompetent and the experience is a sensory nightmare every time.