During this challenging year we have had many changes, some have gone smoothly others not so much…read more Donna was one of the very smooth and easy transitions in an otherwise overwhelming search and understanding of the healthcare insurance industry. She is knowledgeable, compassionate and completely patient! I have never had to go and get my own healthcare and the daunting task was overwhelming when I started on my own with a Google search. I made a huge mistake of filling out a form for a site and then BLAM...my phone never stopped ringing! Thankfully, Donna and her group had been highly recommended to us and she was a blessing, I couldn't have done it without her! Don't do this on your own, get professional and immediate help from the Quintana Group in Lake Oswego!!

I have been with the Quintana Group for several years. Shane is fantastic and always has my best…read moreinterests in mind when we go over my health insurance needs. Prior to talking each year, he reviews what I have and is able to guide me through each step. Shane is always patient and knowledgeable. I never feel pressured or rushed and he always is able to explain the difference between all the different choices. I highly recommend this company!

Stopped in to discuss my online quoted rates and was greeted by Priscilla immediately. She reviewed…read moreall my choices, explained things I'm not fluent in, and helped me secure a top-notch policy for MUCH cheaper than my prior coverage with another company, and with even greater coverage. I was shocked to learn that State Farm's Top level protections were even better than most other's standard coverage. With the costs for newer vehicles, improved coverage will help cover me if an accident involves one of those pricier vehicles. Thank you, Priscilla!!

We called for quotes and had a speedy response to set up a phone appointment with Sean. Sean was…read morefriendly, knowledgeable and helpful giving us verbally and by email all the information we needed to make our decision.

I don't think any of us actually enjoy having/ getting insurance but Eva at JMI has always been…read moregreat answering questions and giving great advice. I definitely recommend reaching out if you are in the market for insurance.

JMI is the Gold Standard! Professional with great customer service! They'll bend over backwards for…read moretheir clients!

I have been with Dan Farrell's office for 16 years. Love the…read moreservice! Dan is on top of "everything". He is very sharp and always has great follow-up whenever I have questions or concerns. Missy is Dan's right hand, always pleasant, knowledgeable and attentive. Always a pleasure doing business with this office. Vicki E

I don't know who I spoke with in Chris's office, but from the very beginning of the call she had…read moreserious attitude. I was a new customer to State Farm, and two weeks later they up and cancel my policy stating my refund "would be along shortly" I paid the policy in full, so I needed that money to buy a new policy elsewhere. When I explained that to this woman, rightfully upset and frustrated with the situation, she interrupted me and beginning lecturing me on how I was treating her, never mind the way she was talking to me. I did not swear, or blame her, simply stated I wanted my money back. This is a customer service industry. People will be frustrated, and adding fuel to the fire does not provide a solution. Had she just helped me in a calm matter, the situation may have been solved. As of now, I will never do business with this State Farm office, and will share my experience with friends and family. Chris may be a great guy, but whoever that woman was, she's got to go. You cant treat potential clients that way.

I can not give enough stars on this review!! 100/100! I knew Chris was great when I transferred to…read morehim last year. I never understood the ins and outs of policies before him. He makes it all understandable and you know he has your best interest at heart. This especially came to light when I was in an accident a few days ago. A lady hit my passenger side straight on and this was especially scaring because I am 6 months pregnant. once we got in contact with Chris he has been constantly checking in on us and even did a home visit to make it easy on me! State Farm has been my only insurance provider and will always been. Hands down the best customer service I have received. Will recommend him to anyone and everyone I know!

I've been with Jill's agency for several years now, and I don't see myself leaving any time soon!…read moreThe ladies in the office are very pleasant, and easy to work with. Jill and her staff are quick to help with any issues. I would highly recommend her to anyone looking for a personable and knowledgeable agency!

I've been a customer for 10 years. i went in recently for an insurance review expecting to walk out…read morewith a higher premium. Instead I walked out with better coverage for a reduced premium. Not what I expected and I am in grateful shock. I feel the customer's interest is first there. Thank you!

Lateef has been great for my family throughout our home buying process. I need auto and home quotes…read morebut was working all day and unable to talk on the phone. Lateef honored my request to email and text. Got the quotes to me quickly, then got the documentation to my lender quickly. Unlike my current insurance company, Farmers is charging me much less for the same exact insurance and I got a great rate on Homeowner's insurance. In my experience, Lateef answers quickly and gets the job done!

If zero stars were an option, that is what this State Farm office would receive…read more Our experience with Christine Jensen and Lateef Kirsten was extremely disappointing. We had our home and auto insurance bundled through this office, and the lack of communication and customer service was unacceptable. We were not given adequate notice that our auto insurance policy was ending. While a cancellation notice may have been mailed, it looked like a routine billing notice, and we never received a phone call, email, or personal outreach to make sure we understood that our coverage was being terminated. We were left scrambling to find new insurance because of a situation that could have been handled with a simple conversation. What is most frustrating is that this office had no problem contacting us repeatedly during a claim to request mileage information, but they could not make the effort to call or email us about something as important as our auto coverage ending. If they could reach out for mileage verification, they could have reached out about a major policy issue affecting their customers. When we discovered our policy had ended, no one took the time to explain our options, assist us with alternatives, or help us find a solution. We were left to figure everything out on our own during a stressful and time-sensitive situation. An insurance agency should be someone you can count on, especially when they handle both your home and auto policies. Unfortunately, this office failed to provide the communication, support, and customer service we expected. We would not recommend this office to anyone.

The team at Nishimura State Farm Insurance is outstanding! They have been there to support me for…read moreall of my insurance needs for 20+years. They are friendly and always there to help.