I can't recommend Andrew's services highly enough! He's been so helpful, responsive, and…read moreknowledgeable. I have my homeowners, auto, and business insurance through Uptown, and he's been so quick to explain things clearly whenever questions have come up. The speedy responses are especially helpful with my business needs, as I regularly have contracts that arise that require updates to my business insurance. I've tried going the DIY route in the past with insurance, but never again . . .

In 2025 October, I began shopping my personal and business (Landlord) policies. Bryan Miller was…read morevery patient and helpful in answering my questions in the "shopping" phase even though I was just shopping at that time. Because of his extensive knowledge of insurance and his willingness to have in-depth conversations about my insurance needs, I chose to go with his agency. Overall, I ended having higher limits, better coverage, umbrella, flood, and earthquake coverage that I had not had before and still was less than what I was paying for just basic auto/home/landlord coverage from my previous carrier. I would highly recommend considering start your insurance shopping experience with Uptown. They will save you time and effort in your comparison journey of insurance shopping. Starting with them will give you great information should you choose to search other companies as well. When I asked questions of other insurance carriers, I found that there was not the level of customer service in listening to my insurance needs as I had received at Uptown Insurance. Thanks Bryan. I look forward to next year's review which should be less time since I am now more educated and have a solid base to make comparisons to thanks to you.

I worked with Jeff to completely evaluate my insurance needs. He was excellent. He explained things…read moreclearly, researched the most cost effective solution and made the whole process seamless. He was able to save me money and offer better coverage than what I previously had.

We got better coverage for less money. Jeff didn't give up on finding us a great deal even though…read morewe had some challenges.

Charged my son for insurance after requesting a quote. This went to collections and I found it…read morevery shady. I had all of my home, auto, rv coverage through him, so I was so disappointed. Switched my insurance company as soon as we found out.

From the owner: COVID-19 Update: We are still open, but for the safety of our customers, agents, and employees,…read moreFarmers agents are available online or via phone.

Steven listened, understood what I needed, clearly communicated, got me exactly what I needed and…read morewas extremely responsive. Highly recommend.

I have been with Steve for years. He is very responsive to my calls and questions. He very helpful…read moreto keep my insurance bill down, while looking for coverage that best suits my needs. I trust him and appreciate his dedication to his clients.

This a lie this people are the worst. They don't treat you right. They don't know what is going on…read morein your family but they think they know everything. They cancel my insurance on my of my cars because they think one of my family members drives it. So apparently I can't own two or more vehicles because they think I can't afford it they think someone else drive it. Do go here go to other companies. They do what they promise. Take your money somewhere else when is time to do a clame they will NOT Help you. They make fun of you they don't care they lost the paper I was supposed to sign and then they blame Ike for not signing the document.. Don't trust this people they only want your money they will not help you. Go to Allstate, Farmers they are much better companies and will help you.

Let me start by saying that finding the right insurance company has been a journey…read more When I called this office, I spoke with Chelsea, and right off the bat, I knew it was going to be a pleasant experience. She's amazing and so helpful. She is kind, she knows what she's doing, she is professional but personable, and I appreciate those qualities a lot. She got me a great bundle rate that fits all of my needs. It's affordable, and I know she'll be there when I need her. This is a great office, pleasant to work and overall, it was just a really great and easy experience. I'm so glad that I found them! Thanks, Chelsea!

I am a general contractor. When I have clients that have damages that are covered by insurance,…read moremost of my clients are not aware of what their coverages are or what type of policies they have. It is relatively unknown to the general population. Kristine provided insight and expertise that helps us understand what is really going on with insurance. If you need a somebody to be your go to insurance coverage guru, I recommend giving Kristine a call. She's amazing!

I had nothing but a great experience from my first call to my last…read more Very friendly and knowledgeable to help me navigate condominium insurance. Would highly recommend!

I've worked with MAPS on our homeowners, car insurance, vacation home and Personal Umbrella and…read morethey have always been great to work with. For the last several years we've been working with Sarah Rutter who does an outstanding job for us. She was "bundling" our coverage with one insurance carrier before everyone started talking about bundling. We're happy with Sarah and MAPs Insurance Services. C.J. McLeod

Great team! Great people! Took the time to listen and take care of all my needs. Definitely would…read morerecommend

I was mistakenly dropped from my insurance office right before this office took over when everyone…read morehad retired. Trying to get myself reinsured in a timely manner and navigate through other issues this brought on from my credit union I get my car loan through was a nightmare with the complete lack of communication and awful customer service I was met with. There were several instances I would call for the manager Laura and being told I would get a call back, never receiving a call back, calling again for her and being told she was unavailable or left early. When I expressed frustration in not being able to get ahold of her and needing to sort out this issue I was told by the person on the phone "they had limited involvement and limited access" and were unable to help me. I decided to send Laura a detailed email to express my frustration and make sure she had all of the information before I called once again so I did not have to go around in circles explaining myself once again. Her response was extremely argumentative and not helpful whatsoever. Essentially blaming me for the process of me getting reinsured taking so long even though I provided multiple screenshots of me calling the office, getting a name of every single person I spoke with and even following up with her via email to let her know I had been calling. The icing on the cake was her lying about the dates of her *allegedly* trying to call me. And in her own words " I did return your call the next day but was unable to get ahold of you." Even though the day she is alleging she called and was unable to reach me was thanksgiving. Had she decided to actually call me that morning I would have been available too. I will provide screenshots from this exchange in the photos. The first one is her email to me and the second is my response. When I finally spoke to Ted Ferry I was met with empathy and compassion and received a prompt call back for the first time since this ordeal started in November but unfortunately my problem was unable to be fixed due to me being uninsured for a period of time and not being able to backdate my coverage causing me to be stuck with a $150 fee from my credit union in addition to my car payment and insurance. It would have been nice if the office offered to cover the fee or do something of some sort to make things right since I have been with State Farm 7+ years. Oh well. Life goes on. If you never have a hiccup or any reason to be in contact with your car insurance this office is perfect for you. If for any reason you would need to be in contact with someone from this office for support or assistance in working out a problem, needing to reach the manager, needing a call back, wanting decent customer service, wanting a prompt response or just any empathy, compassion I would suggest to go elsewhere.