Hard to access if you're handicapped. The handicapped parking is at the bottom of a steep slope to…read morethe entrance if youre lucky enough to get a space near the entrance level near Loisdale Lane. If you have to park at the spaces facing springfield mall you have quite a hike. Not wheelchair friendly if not motorized. Definitely not walker friendly. The bathroom on the second floor is not accessible by wheelchair unless you have an aid to hold the door open.

I appreciate the care I receive at Kaiser Springfield. Care with my PCP, Dr F Saeed, has been…read moreAMAZING!! She is proactive, personable and thorough. I am comforted and assured that she has my best health at heart. I have been under her care for over 15+ years. In my head, I'm her only patient. I highly recommend her! The entire phlebotomy team is fantastic-personable and professional! I do need to shout out Toni K!! Thank you for being there when my health transitioned and I now need monthly labs. Last, but not least, I'd like to give a kudos to the front desk crew,-a friendly "HELLO!, How may I help you? or Have a great day!" goes further than you know! Thank you!! I enjoy having all of my services completed under one roof-Kaiser Permanente Springfield.

I came here for a pelvic ultrasound. It was very clean and the ladies working the reception desk…read morewere very prompt and friendly. I arrived 20 minutes before my appointment and was brought back as soon as I finished paperwork. The care I received for my ultrasound was amazing and would highly recommend coming here again if medically necessary.

Based solely on the front desk staff. My appt was at 0815. I arrived at 0800. They couldn't find…read morethe orders. When they did they said it wasn't signed by the Dr. it was signed by the NP who is licensed to authorize medical orders. Then, after waiting an hour I went to see what was going on. The receptionist told me that they needed me to fill out a questioner. Something I could have done while I was waiting for an hour but she didn't tell me, and probably never would have if I hadn't asked. Still getting NOWHERE. When I asked her why she didn't give me the form when I came in she said she was too busy looking for my orders. Apparently can't multitask. Seems the questionnaire would be a standard form that she shouldn't have to think about. I'd still be waiting for it if it hadn't asked. The full waiting room of 45 minutes ago is nearly empty now and every one of those people got here after o did. If you come here, do not deal with the woman with the short gray hair behind the desk. She doesn't have a clue what she's doing. Update: After horrid front desk, the tech who ran my test, Victor, was excellent. He explained the procedure, all the details. Made me feel comfortable and at ease. He was efficient, professional and had a sense of humor. He answered my questions, even the silly ones with answers that were actually answers proving that he listened. Afterwards he explained when the Dr would receive the results and asked if I had an appt scheduled with the Dr. I did talk to the office mgr about the front desk woman. Hopefully they had a chat about procedure and customer facing behavior. See Victor, the tech, skip Christina at the desk. If she offers to help you, wait for someone else.

Brand new building. Today is Opening Day . 11/14/22. The old building was showing its age. This is…read morelong overdue

I have been a patient of this medical practice for a few years. My most recent appointment was…read moreearlier this month. Dr. Eschetu respects my decision to make lifestyle changes rather than take medication. The front desk staff is pleasant. This is a busy practice, so that's why I have to call a month in advance to schedule an appointment for routine blood work.

Do not recommend. I got charged for preventative and an additional appointment during my visit…read more Getting through to billing is impossible. They block you on inovamychart so you cannot send them any more messages. They call you back and don't leave you the extension so its impossible to get in touch with them because you get routed to general number. So, if you are like anyone else who does not have time to hunt down this practice if you have an issue, avoid at all costs.

Jose the optometrist is great. He is attentive to details and adjusting your frames so that you…read moreare comfortable and seeing through progressive lenses properly. How many optometrist take the time to make sure you do? I highly recommend Jose.

Beware! They would not call my insurance to confirm that, even though it's an HMO, all in network…read morespecialists visits do not need or require a referral and pre-authorization. They were going to make me pay $260 for the office visit even though they are in network!! Their loss. I found another doctor in network that called to confirm insurance and the $60 copay. This is what a normal doctor's office does. I say stay away.

Dr. Connie is amazing. My husband have been with Dr. Connie's patient for more than 5 years. She's…read moreknowledgeable and compassionate. She is as respectful of my time as I try to be of hers. She takes her time with you, sincerely caring. Her staff is wonderful.The group that is working with her now is a perfect balance for her team. Highly recommend!!

From the owner: serving patients for OB-GYN careread more

Caring & professional staff, reasonable cost. Good location in Springfield. I notice they have…read moreinterpreters available!

I felt sick on a Friday and couldn't go to my regular doctor so I came here. They ordered tests and…read moresaid they'd call with results the following week. The doctor was not a very good communicator (maybe English is her second language?) and did not appear to take my pain seriously. She also confused me by telling me the things she can't do because it was a primary care visit. The next week I waited and there was no call for my lab results. I had to call for them. She said she must've left me a message. She did not. She said all my tests were negative. Meanwhile I'd seen my regular doctor who found out what was wrong (a common health problem) and treated it. I wouldn't recommend this place at all.