I'm reviewing DLO located in Integris Cancer Center at 5915 W Memorial road. It is hard to take…read moreblood from my veins, and this DLO is one of the very view places they can do it. All employees there are highly qualified, kind, compassionate, and helpful.

I am reviewing DLO location at Integris Edmond. I wish I could say this is the only bad experience…read moreI have encountered with this company but it isn't. The 1 star rating is given only because wait time was less than 30 minutes. My husband went back for routine bloodwork ordered by his cardiologist. He was in the back for 30 minutes and came out with both arms and a hand bandaged! This is an 86 yr old, 100% disabled veteran. Needless to say he was very upset but nowhere near my level of concern! If you claim to be a working blood drawing lab; Why is there no one that knows how to draw blood on the premises? He was shuffled from person to person, jab after jab! I have taken him for the past 40 years for blood draws and have never experienced such inadequate professionalism!! What happened to "Do NO Harm"?

We waited over an hour. Someone took my husband's name off the check in list but never called him…read moreback. After they took 3 or 4 people back that came in AFTER we arrived, my husband asked the lab tech to check why he wasn't called back yet. She said she'd check. Two more people were taken back before they finally called back. No explanation or apology for why he was missed. Customer service is terrible!

I rarely leave reviews, but after this experience, I feel obligated to warn others…read more I scheduled back-to-back appointments for my husband and myself at this lab. Despite having an earlier appointment, I watched as my husband--and three other patients--were taken back before me. One of those patients even gave my name at check-in, and shockingly, the lab tech didn't verify her identity or check the lab order before calling her back. When I asked what was happening, the tech admitted the mistake but didn't apologize or attempt to fix it promptly. I waited an hour and a half before even being addressed, only to be incorrectly told that the lab didn't carry a test my doctor had specifically ordered. I called my provider myself--turns out the lab DID have the test all along. The lack of communication and accountability was staggering. As if that wasn't enough, while waiting to be seen again, I was verbally attacked and threatened by another patient in the waiting area. This outburst was loud, aggressive, and intimidating enough that my husband had to return from his car to de-escalate the situation. The staff? They said nothing. Did nothing. Not a word--not to the woman who was screaming at me, and certainly not to us. This experience was unprofessional, negligent, and frankly, unsafe. I will never return to this location. I'd rather drive hours out of my way than be subjected to this kind of chaos and disrespect again. Do better.

My grandma fell and broke her arm. I sat in the ER and the chairs were comfy. Plenty of unhinged…read morepeople in the waiting room to watch but no TV. Good times. Would be 4 stars but there was no free coffee.

the service at Integris hospital was absolutely pitiful and a total embarrassment. I was completely…read moredisrespected and disregarded the moment I walked in, ALSO the receptionist had a disgusting attitude. as well as having absolutely ZERO compassion.

This people are snake oil salesman. High pressure salesman worse than a used car lot. They leave…read morethe room and record you to see what you say and come back with more pressure​

same as most of the reviews here, 199 special get timeshared into 4500, i had been interested in…read morethis but not after getting this hard sale, i am a RN and i would not recommend anyone go to this place unless they decide to change their tactics. i have written the care credit company they use but im sure ill be screwed out of the $. they will get a BBB complaint, at least. Channel 4 already contacted.

Super friendly was able to get me in quickly... and cost was less out of pocket than most with me…read moreinsurance.

The check-in process was quite dry and unpleasant. The staff actually never greeted the patient in…read morefront of me or after me. They seemed to have acted as if they had wished they could have been anywhere else besides at work. Prior to my appointment, I have not only registered online but had already uploaded both my Photo ID and Insurance Card. However, when I was at the front desk to inform that I was there, they still had to take my information and then proceeded to ask me to verify quite a bit of HPI. When I explained that I was not going to verbalize my PHI with a line behind me and the waiting room full of people, the front desk clerk expressed frustration. I explained the danger in doing that and that I would be happy to share my stance with her Manager, she quickly agreed that I did not have to do that any longer. I will say, I ONLY have great things to share about the Tech who took my ultrasound. She was not only kind and polite, but she made the entire exam comfortable and continued to ask if I needed anything. Then once completed, she went above and beyond to ask if I not only needed anything but if there were any question I may have had that she could be help with.

I had blood work done for my Dr visit coming up and got in fast and the employees were friendly &…read morequick. No pain for me. Thank you.

This place is slow and the staff are rude! go somewhere else…read moreif you value your time. Even with an appointment plan to wait at least a half hour.

They were so kind to me and they had me there for a few days at at a time or so lol the people that…read moreI met were really kind and helpful and has very good side bed manner with their patients so this is what I have with them but different people with different cases don't always have the same outcome God Bless we everyone

staff does a poor evaluation. went in for chest pain and nausea. The only thing they offered was…read moreheartburn meds and told my wife to see her primary. Pretty much stole 200 dollars. bad practice