took my daughter early in the morning before school. we had…read morethe best experience here. staff was kind and caring. it was my daughter's first time having her blood drawn. The nurse was so thoughtful explaining the process to relieve my daughter's fears. they also did a follow up call to let me know they faxed the results to the referring provider as well as email them to me. i would highly recommend this location before going to a larger hospital setting ..

This business is awesome. Nurses and lab techs always have a hard time drawing my blood or finding…read moremy vein, the staff here always find and with little to no discomfort. That alone would keep me coming back, but they are also extremely affordable. The same tests at my regular healthcare provider would cost $450, here they are hundreds less. The staff are always friendly and I'm usually in and out. I would highly recommend.

Plenty of parking. Went here an hour after they opened on a Thursday and only had to wait less than…read more10 minutes. They were fast and friendly. I would recommend this place for blood draw lab work. It is located in a strip mall it looks more like an office than a medical facility. I may review again once I get the bill. Went here because my insurance will pay 90%. Phlebotomist were friendly and caring. Receptionist greeted upon entry and took care of us right away.

My first visit here. I came to get bloodwork done. I arrived on a Thursday morning at about 9am…read more Friendly staff greeted me. I was checked in & only had to wait a few minutes. The phlebotomist was gentle & nice. I'll come back next time I need blood work done.

I recently visited the Franciscan Emergency Department in Crown Point after falling off my scooter…read more I want to start by saying that the medical staff who cared for me were excellent. PA Shawn was kind, professional, and did a great job explaining everything and treating my injuries. Liz, the X-ray technician, was also very friendly and made the imaging process easy. The front desk staff were welcoming and helpful from the moment I arrived. The bathroom was also clean. However, I was disappointed with the cleanliness of some parts of the emergency department. I noticed noticeable blood stains on the mayo stand and on the floor in my treatment area, along with visible hair. There was also a bug flying around near the patient rooms. In the waiting area, several chairs had noticeable stains. I also noticed a Chick-fil-A cup in a trash can and full trash bags sitting in the emergency department for the entire time I was there. Seeing food containers and accumulated trash in patient care areas gave the impression that housekeeping could be improved. The care I received from the staff was great, and I'm thankful for everyone who helped me.

Nina, Katina & Que are excellent nurses!!! They went above and beyond to help me. I really…read moreappreciate them and they are the only reason I gave 2 stars. I was diagnosed with a life threatening condition but their nurse practitioner Daniel Cole discharged me still in pain. He said meds should help me even though I was going to the bathroom every 8 minutes. When I left I felt 5% better and I have Anthem Blue Cross Shield Insurance so I wonder how they treat patients with Medicaid. Overall I do not recommend this hospital patients comfort and pain levels are not a priority. The Food was horrible !!!

Don't recommend going to this establishment on a Saturday! The building opens at 7:30am, you can…read morecheck in at 7:30 but nobody is called until after 8am. People were standing because it was so crowded waiting to be called Only 2 employees was working so, 1 managed to front desk while the other worked with a patient. Only the lab is open in this building, the rest of the building is closed so you could not wait or sit in another part of this building. Total waste of time being there for over an hour close to 2 hours just to have blood drawn. Recommend adding more employees to work on Saturday or not opening at all!

I always get good service when I get lab at this location. Staff is friendly and efficient.read more

I am so thankful for Reliable Diagnostic. I was in need of testing services and was provided with…read moreextreme professionalism. My results were back within 2 business days. I highly recommend company!!!

From the owner: Our company offers comprehensive mobile legal DNA testing and drug testing services, both DOT and…read morenon-DOT, in Indiana and Illinois. We specialize in providing convenient, reliable, and confidential testing solutions directly at your location. Our legal DNA testing services ensure accurate paternity, relationship, and other forensic analyses, while our drug testing services cater to various needs including regulatory compliance and personal requirements. Our certified professionals are committed to delivering high-quality results with prompt turnaround times, all while ensuring the highest standards of privacy and customer service. Whether you are a legal professional, a business, or an individual, we are ready to meet your testing needs.

I did not stay for testing. Disappointed in clerk. Unfortunately she was quite unprofessional. I…read moreinterrupted her nap or social hour. Never had an issue with other locations. Was it just me or does she treat other disabled patients so poorly? Never going to that location again. Nor will any of my family.

From the owner: Alverno Laboratories continually improves the delivery of quality diagnostic data and laboratory…read moreservices to our partners and caregivers. Our commitment advances the health, wellness, and continuity of care in the communities we serve.

Prompt, professional, and personable. In and out in less than 30 minutes, without an appointment…read more Have been there twice for routine blood work and the service has been consistently A+.

I went in October. They told me my bill would be 150.00. I received my bill and it was 800.00 For…read morebloodwork!!! I called and spoke to a man named Raheem and he was the worst customer service rep ever and they just did not care. I came to them to make sure that I was healthy and get blood work done and all they are worried about is ripping off patients. Worst company ever. Go elsewhere.

I've been to this office at least 6 times for blood work in the past 2 years. Every single time the…read moreemployees have been super kind, polite, and efficient. They get you in and out very quickly and the blood draws are painless. Their app makes things easier as I can make an appointment any time day or night, and I can check in as I'm walking in the door. I can also check my blood test results on the app and I can see them even before my doctor does. Keep up the good work!

My fiance was mistreated and abused here! She won't put a review so I will. I've never done this…read morebefore but here's what happened since there's not a number to call: her SCHEDULED appt was at 310 she arrived 315. They close at 330 yet at 315 the checkin window was down. She immediately apologized for being a few minutes late, lady with a long braid said "yeah we were trying to close" then she yelled through the door to the other lady to come help her. Then told her "you need to check in so she can actually come out and get you" The other lady with glasses came to the front and said "I have to wait for my computer to reboot before I can sign back in" They went back to the room, the lady with the braids said "I'll draw her while you do the paperwork" other lady said okay then asked her for ID etc. she gave them to her when the lady with the braids tied her arm up then with ZERO warning or saying anything, stabbed the needle in her arm and started drawing. Then said "we need a urine sample too, take this cup to the bathroom and when you're done put it in the little basket then come back to the room she will have paperwork for you to sign" labs and paperwork were done at 3:27.MIND YOU she had a SCHEDULED APPT and they CLOSE at 330. She was barely 5 minutes late and THEIR computer jammed up. There was no reason for the rudeness or the aggression. This is verbatim what she texted me I just changed the me's to she/her. This was uncalled for! If you hate your job or people or yourselves that much, don't work there!