took my daughter early in the morning before school. we had…read morethe best experience here. staff was kind and caring. it was my daughter's first time having her blood drawn. The nurse was so thoughtful explaining the process to relieve my daughter's fears. they also did a follow up call to let me know they faxed the results to the referring provider as well as email them to me. i would highly recommend this location before going to a larger hospital setting ..

This business is awesome. Nurses and lab techs always have a hard time drawing my blood or finding…read moremy vein, the staff here always find and with little to no discomfort. That alone would keep me coming back, but they are also extremely affordable. The same tests at my regular healthcare provider would cost $450, here they are hundreds less. The staff are always friendly and I'm usually in and out. I would highly recommend.

Plenty of parking. Went here an hour after they opened on a Thursday and only had to wait less than…read more10 minutes. They were fast and friendly. I would recommend this place for blood draw lab work. It is located in a strip mall it looks more like an office than a medical facility. I may review again once I get the bill. Went here because my insurance will pay 90%. Phlebotomist were friendly and caring. Receptionist greeted upon entry and took care of us right away.

My first visit here. I came to get bloodwork done. I arrived on a Thursday morning at about 9am…read more Friendly staff greeted me. I was checked in & only had to wait a few minutes. The phlebotomist was gentle & nice. I'll come back next time I need blood work done.

Clean Facility with Friendly Front Desk, but Limited Staff Interaction…read more The signage leading to the main entrance was very clear, making it easy to navigate. The hospital was incredibly clean, which left a great first impression. The front desk staff were friendly and welcoming. However, as I walked through the hospital, there wasn't much interaction from other staff members--no one greeted me or checked to make sure I was headed in the right direction, which would have been helpful. While visiting my friend, the nurse on duty was fantastic--very responsive, helpful, and answered all of our questions thoroughly. That level of care really stood out and made the visit much more comfortable. Overall, the hospital is clean and organized, with friendly staff at key points, though more consistent interaction from the rest of the team would improve the experience.

Nina, Katina & Que are excellent nurses!!! They went above and beyond to help me. I really…read moreappreciate them and they are the only reason I gave 2 stars. I was diagnosed with a life threatening condition but their nurse practitioner Daniel Cole discharged me still in pain. He said meds should help me even though I was going to the bathroom every 8 minutes. When I left I felt 5% better and I have Anthem Blue Cross Shield Insurance so I wonder how they treat patients with Medicaid. Overall I do not recommend this hospital patients comfort and pain levels are not a priority. The Food was horrible !!!

Don't recommend going to this establishment on a Saturday! The building opens at 7:30am, you can…read morecheck in at 7:30 but nobody is called until after 8am. People were standing because it was so crowded waiting to be called Only 2 employees was working so, 1 managed to front desk while the other worked with a patient. Only the lab is open in this building, the rest of the building is closed so you could not wait or sit in another part of this building. Total waste of time being there for over an hour close to 2 hours just to have blood drawn. Recommend adding more employees to work on Saturday or not opening at all!

I always get good service when I get lab at this location. Staff is friendly and efficient.read more

I am so thankful for Reliable Diagnostic. I was in need of testing services and was provided with…read moreextreme professionalism. My results were back within 2 business days. I highly recommend company!!!

From the owner: Our company offers comprehensive mobile legal DNA testing and drug testing services, both DOT and…read morenon-DOT, in Indiana and Illinois. We specialize in providing convenient, reliable, and confidential testing solutions directly at your location. Our legal DNA testing services ensure accurate paternity, relationship, and other forensic analyses, while our drug testing services cater to various needs including regulatory compliance and personal requirements. Our certified professionals are committed to delivering high-quality results with prompt turnaround times, all while ensuring the highest standards of privacy and customer service. Whether you are a legal professional, a business, or an individual, we are ready to meet your testing needs.

Prompt, professional, and personable. In and out in less than 30 minutes, without an appointment…read more Have been there twice for routine blood work and the service has been consistently A+.

I went in October. They told me my bill would be 150.00. I received my bill and it was 800.00 For…read morebloodwork!!! I called and spoke to a man named Raheem and he was the worst customer service rep ever and they just did not care. I came to them to make sure that I was healthy and get blood work done and all they are worried about is ripping off patients. Worst company ever. Go elsewhere.

I arrived for a blood draw to find the computers were out of service for a third day. They…read morerequested paper copies of my orders (which I had) and then refused to do the test because the "computer prints the labels so we know what tubes to use". They sent me to a sister lab 45 min away that was unable to accommodate me because I did not have an appointment at the rescheduled site.

I have been going to this Quest office for several years , a couple of times a month and I have…read morealways been treated well and have had no issues . I like that they went to appointments, the waits are shorter. I think overall they do a very good job, Kevin G.