I recently visited the Franciscan Emergency Department in Crown Point after falling off my scooter…read more I want to start by saying that the medical staff who cared for me were excellent. PA Shawn was kind, professional, and did a great job explaining everything and treating my injuries. Liz, the X-ray technician, was also very friendly and made the imaging process easy. The front desk staff were welcoming and helpful from the moment I arrived. The bathroom was also clean. However, I was disappointed with the cleanliness of some parts of the emergency department. I noticed noticeable blood stains on the mayo stand and on the floor in my treatment area, along with visible hair. There was also a bug flying around near the patient rooms. In the waiting area, several chairs had noticeable stains. I also noticed a Chick-fil-A cup in a trash can and full trash bags sitting in the emergency department for the entire time I was there. Seeing food containers and accumulated trash in patient care areas gave the impression that housekeeping could be improved. The care I received from the staff was great, and I'm thankful for everyone who helped me.

Nina, Katina & Que are excellent nurses!!! They went above and beyond to help me. I really…read moreappreciate them and they are the only reason I gave 2 stars. I was diagnosed with a life threatening condition but their nurse practitioner Daniel Cole discharged me still in pain. He said meds should help me even though I was going to the bathroom every 8 minutes. When I left I felt 5% better and I have Anthem Blue Cross Shield Insurance so I wonder how they treat patients with Medicaid. Overall I do not recommend this hospital patients comfort and pain levels are not a priority. The Food was horrible !!!

I was going here for years but the technician that was taking my blood left the company. When I…read morewent in the next time, she was gone and the owner offered to take my blood but after three (3) attempts, she gave up and I was told she couldn't accommodate me. I found her behavior towards me be extremely rude and crass. Apparently, she may own the place however she came across as very envious of her former medical technician that built a rapport with her clients that the owner is incapable of serving either medically or professionally. I was appalled by her ignorant comments about her former employee's tattoos... Like why'd you hired her in the first place, if her tattoos were such an issue? Don't demean an excellent technician just because you can't match her expertise in the field so you attack her appearance!? If this owner ever snaps at you because her inadequacies have been revealed and she can't handle it, give it right back to her and walk out the front door. I had a horrible experience here. I was not treated properly. I therefore do not recommend Healthchek. She is a nasty person!

Kristy is super nice and personable. I have been here twice for bloodwork and I find their prices…read moreremarkably inexpensive, excellent for those without insurance or need more cost-effective testing than insurance will cover. The facility is located in a shared space in downtown Streator. I usually park in the front in the street, but I believe there is additional parking behind the building. It is super clean in the business, and you just fill out your information and you're in and out. If you sign up for their newsletter they will send you monthly specials which is what prompted me to come back a second time. The specials are so good! Kristy was very careful during the blood draw and I felt like I was a valued customer. You will want to check their website before coming in (no appointments) because their hours are limited. Results are sent to you in a couple days, super fast in my opinion, and you can have them sent to your personal email if you wish. You also do not need to have a doctor's order to get a test, you can come in and tell them specifically which test(s) you want. Best value for labs in the area in my opinion.

I am so thankful for Reliable Diagnostic. I was in need of testing services and was provided with…read moreextreme professionalism. My results were back within 2 business days. I highly recommend company!!!

From the owner: Our company offers comprehensive mobile legal DNA testing and drug testing services, both DOT and…read morenon-DOT, in Indiana and Illinois. We specialize in providing convenient, reliable, and confidential testing solutions directly at your location. Our legal DNA testing services ensure accurate paternity, relationship, and other forensic analyses, while our drug testing services cater to various needs including regulatory compliance and personal requirements. Our certified professionals are committed to delivering high-quality results with prompt turnaround times, all while ensuring the highest standards of privacy and customer service. Whether you are a legal professional, a business, or an individual, we are ready to meet your testing needs.

Donna's skill level is among the very best! She treats me with such care & kindness. I feel like…read moreI'm part of her family. It's difficult to draw my blood but not for Donna! I am so thankful for her & quest. I also love the transparency when it comes to pricing!

I had an appointment at their sister facility. When I arrived the sister facility was experiencing…read morecomputer issues and cancelled my appointment and directed me here (a 45 min drive). They were unable to accommodate me upon my arrival and I was told there would be a FOUR HOUR WAIT to have my blood drawn. Unacceptable

took my daughter early in the morning before school. we had…read morethe best experience here. staff was kind and caring. it was my daughter's first time having her blood drawn. The nurse was so thoughtful explaining the process to relieve my daughter's fears. they also did a follow up call to let me know they faxed the results to the referring provider as well as email them to me. i would highly recommend this location before going to a larger hospital setting ..

This business is awesome. Nurses and lab techs always have a hard time drawing my blood or finding…read moremy vein, the staff here always find and with little to no discomfort. That alone would keep me coming back, but they are also extremely affordable. The same tests at my regular healthcare provider would cost $450, here they are hundreds less. The staff are always friendly and I'm usually in and out. I would highly recommend.

Don't recommend going to this establishment on a Saturday! The building opens at 7:30am, you can…read morecheck in at 7:30 but nobody is called until after 8am. People were standing because it was so crowded waiting to be called Only 2 employees was working so, 1 managed to front desk while the other worked with a patient. Only the lab is open in this building, the rest of the building is closed so you could not wait or sit in another part of this building. Total waste of time being there for over an hour close to 2 hours just to have blood drawn. Recommend adding more employees to work on Saturday or not opening at all!

I always get good service when I get lab at this location. Staff is friendly and efficient.read more

Plenty of parking. Went here an hour after they opened on a Thursday and only had to wait less than…read more10 minutes. They were fast and friendly. I would recommend this place for blood draw lab work. It is located in a strip mall it looks more like an office than a medical facility. I may review again once I get the bill. Went here because my insurance will pay 90%. Phlebotomist were friendly and caring. Receptionist greeted upon entry and took care of us right away.

My first visit here. I came to get bloodwork done. I arrived on a Thursday morning at about 9am…read more Friendly staff greeted me. I was checked in & only had to wait a few minutes. The phlebotomist was gentle & nice. I'll come back next time I need blood work done.

I had zero wait (not always the case), but their prices are the best with my insurance, and the…read morestaff is always kind and professional.

From the owner: Alverno Laboratories continually improves the delivery of quality diagnostic data and laboratory…read moreservices to our partners and caregivers. Our commitment advances the health, wellness, and continuity of care in the communities we serve.