Dr. Laura Purdom as my internal medicine has been my doctor more than 10 years and I cannot…read morerecommend her enough. Not only is she incredibly knowledgeable and intelligent, but she also shows great patience and compassion towards me during our appointments. Her attention to detail and thoroughness in her examination was excellent, making me feel confident in her abilities as a doctor. I am grateful to have found such a great healthcare provider and I highly recommend her to anyone in need of an internal medicine doctor. Thank you, Dr. Purdom, for your outstanding care and dedication to your patients.

I have been a patient of Dr. Regina Fields since 2008-2009. I think she is a very good doctor but…read morethe office staff is very unprofessional. Every year I go for a wellness visit and I plainly make my appointment for a wellness visit but yet they bill my insurance for a regular visit and charge me my co-pay. Now I have let this slide because when I talk to the billing dept they tell me there is no way they can change it for my insurance because the doctor used a specific billing code. I only go once a year for a checkup so I would rather pay the copay as to continue to argue over facts. Now this year was very different. When I made my appt I was told they have a new office and that the laboratory is not finished so my blood work would not be drawn on that day that the doctor would write me a script to have that done at the local hospital. But on the day of my visit Dr. Fields explains that I was told wrong she could have gotten blood work that morning. Well I could not because I had already had coffee and food so yes Dr. Fields did write me out something to have my blood work at a local Tennova Healthcare. Well they lost my blood work and test results and after a month I call to get it and no one could help me. I needed a refill on my thyroid meds but they kept telling me my results were not back. Instead of being helpful or trying to look my results I was told they did not have it. Long story short they did have them but it took 5 people and to finally ask for a Manager to get my results. So I let that slide too because I say to myself they have a new office, new computers, etc. But no, I got fooled again. They send me a bill in the mail a couple of weeks later saying I need to pay my copay because the credit card machine was not working that day I was in for my appt. My response is I should not have a co-pay because my visit was a wellness visit. After holding for some time the office staff told me Dr. Fields said they will not charge me for my office visit but I had to pay the copay. None of that made sense to me because my office visit is covered at 100% once a year for wellness checkups. My appointment was in Jan. 2014 and it is now almost May and I get a bill from the lab stating I owe money. After contacting my insurance company they explain the doctor did not code my visit as a wellness checkup so the customer rep with my insurance tries to contact the billing dept for Jefferson Family Physicians. Again another rude customer service rep who stated there was nothing she could do because the doctor put that code on there the day of my visit. I said you can look at my records. I am in that office once a year for a wellness. Why is it my fault your staff cannot do their job? I asked for a specific appointment and even made it my responsibility to make sure the blood work was sent to a lab that my insurance accepts. So I have did everything I needed to do to schedule and go to a appointment, get blood work done, make sure they have all required information but yet I am still stuck with 3 separate bills for one office visit that should have been covered at 100%. I am very disappointed with the customer service at this office and the attitude that it is not my problem it is yours. I am a young female who has no health problems so I can only imagine how the older people who cannot understand or are not able check up on invoices as I am because I am pretty sure they are getting overcharged. It is sad that you finally find a wonderful doctor but cannot go back because the office staff does not care to do their job or at least be helpful enough to realize or find a mistake on their behalf and fix it.

the providers and eye check is great but the eye glasses department is very rude and unorganized…read more don't call me and tell me my glasses are ready and I can come anytime then drive an hour to tell me my appointment is 3 weeks later! very frustrating and doubt I use them again. Just handed me my glasses didn't even sit me at a station to check if they were right!

Every thing at this practice went very well. Every assistant was very knowledgeable and pleasant as…read morewell as the optomitrist, Dr Hyde. Building is large, impectably maintained, feels airy and comfortable. Large parking area right outside their electronic door with ample handicap parking. All their equiptment is latest available. Very happy with the whole experience. Wish more medical facilities were like this one.

I normally go to the White Pine clinic for my wellness visits but today I went to the Newport…read moreclinic for a sick visit. I didn't have an appointment, but they worked me in quickly. The lady at the front desk was especially helpful and the attending nurse was fantastic. The care I received was very professional. It's great to have such caring, professional medical services nearby. They made a sick day much better! Thank you FPC!

My family and I have been patients of Family practice for over a decade. Dr. Hood has always taken…read moreexcellent care of all of us and his nurse Sharee, is second to none. The online portal makes it easy to get updates on test results, etc. without having to wait on someone to call back. Over the last year they've made great improvements to the wait times as well and I haven't waited more than 15 minutes in either waiting room and to see the Dr. I would recommend FPC to anyone looking for doctors and staff who genuinely care.

I have been a Heskett for years. I see a lot of complaints about cost but they have always worked…read morethings out with me so that I could afford treatment. I can see how people report feeling rushed. It isn't set up as a traditional office with waiting rooms and such. I slide my card, answer some questions on the computer and have never had to wait longer than 5 minutes to be seen. There have been times where I needed extra time to discuss issues and I was not rushed or dismissed. I like that they have a lot of different locations and I can adjust which location to visit based on where my work has me running at the time. All of the Doctors are extremely knowledgeable and each has their own unique way of adjusting. All of the staff is friendly and accommodating. They host wellness clinics to educate and give back to the communities they serve. Heskett Chiropractic cares. In a world where so many just want to take my money and run, it's nice to know that they are truly invested in me and my health and are always there when I need them.

After weeks of severe shoulder pain I found Heskett Family Chiropractic! I had relief after my…read morefirst adjustment. Our whole family now gets adjustments weekly and we are s

Dr Jeffery Adams fixed a complicated sinus problem. He explained what would be done, answered my…read morequestions and the procedure was more successful than I hoped for. I would easily recommend him and the nurses at the Morristown Hamblen surgical center who worked with him.

Dr Vaughn and his staff are amazing, any concerns I had about my self or my kids he answered…read morewithout hesitation even if they was silly! You get top of the line care even on a Saturday if you need to be seen! I can not ask for a better Dr then him I have seen him for the past 7 years! The labs, scans come back quick! My girls love them some Shelby (Dr. V's) nurse she is so sweet, nurturing and gentle with my kids. Vaughn is amazing with my girls also I had a baby in 22' I thought she had RSV he looked her and listened and said nope the flu type A swabbed her sure enough it was the flu and he made she had meds for it by the time we got to the pharmacy 8 mins down the road! He knows his stuff

Dr. Lumb is very professional and personable. His staff is friendly from the moment you walk in…read more Dr. Lumb is up front when it comes to sensitive issues like skin cancer. He shows concern as he talks with you on options and listens. Very highly recommended.

If you're looking for a highly educated doctor who knows his stuff, then Dr. Lumb is the man! I…read morewould let anybody else preform any type of surgery on me.

Jennifer Eisenhower, FNP is simply amazing. She has listened to me diligently, and was unrelenting…read morein discovering what exactly was happening to me. it was complex, and multifaceted. She ensured I went to every expert for proper referrals, and then used everything to make sense out of the most confusing symptoms that ranged across muti-systems. I am forever grateful to her, and I will follow her wherever she goes! Also, Kathy Kelly is an angel and works the front, phones, and everything else possible to ensure referrals are scheduled, etc. On the days that you're worried walking in, she ensures that you are smiling and feel like family. Jennifer is the same way. I trust them so much, and have a sense of peace now with my health.

No doctors office will be perfect but these folks come close. It is easy to get seen for an…read moreappointment. The staff is accommodating. The doctors take the time to talk with you. I've never had to wait very long. It is a little bit of a drive from my house but worth it. If you take the back roads, depending on where you are coming from, it is a scenic drive with no traffic.