Back again today with Eva. She communicates well to make…read moresure that I was completely comfortable. Rooms clean and quiet. Nice vibes all around. Skilled therapist that knows her trade. Best massage I've experienced in a very long time honestly. Will becoming here often. Thank you

My first time at Oud Spa. I had a 90 minutes Swedish massage with Leo today. At first, I was…read morehesitant having a male masseuse and he said, just try and tell me later. He is correct, to try and tell me. During the massage, he asked if the pressure is okay. It is perfect no adjustment needed for pressure. I will return to this place and Leo will be my dedicated masseuse person. The place is clean, clean bathroom, massage room, warm table, clean blanket, peaceful and perfect sound music for massage. The price is very reasonable and affordable. Definitely 5 Stars!! See you again! Thank you!

Was in need of a deep tissue massage and this place did not disappoint! Scheduled a 2 hour full…read morebody massage and enjoyed every minute. My lady was small but she applied the pressure to the right points and her fingers, arms and elbows were magical. She massaged my back, arms, neck, legs, shoulders, head didn't miss a spot. Price is very reasonable. I will be coming back!!

New owners lately . Went in for a 90 minute Swedish Massage…read more Lower back sciatica pain. Let front desk know what was needed . Most of the time was spent on my upper back and head and shoulders instead? No time spent on front of legs etc . My main issue is inability to communicate with therapist . She didn't understand any English . Not good enough to repeat the experience unfortunately.

Most recent visit for a 90 minute Swedish Massage. Again it…read morewas incredible as always. Friendly staff. Clean rooms. Yan in my opinion is the best therapist I have ever had . I've been coming here for a long time and refuse to go anywhere else. Thanks so much to all of you.

I successfully visited Family Massage in Brentwood, CA [3130 Balfour Rd] on 03/01/26, around 6:15…read morePM. When I initially booked an appointment for this massage parlor two weeks in advance, I specifically mentioned it to be scheduled on Sunday, March 1, 2026. This establishment called me multiple times a week before, on Sunday, Feb 22, 2026, assuming that I was supposed to come in on that Sunday. I reiterated that the appointment was set for March 1st. On the day of the appointment, March 1st, I was traveling from out of town to come here. I called to let them know that I would be up to 15 minutes late due to traffic en route. I arrived at 6:15 PM on the dot, and they started to call me again. I told them I was literally outside. At check-in, I showed a Groupon deal from my phone. It seemed like they had a difficult time authorizing the voucher; however, they were eventually able to honor it. Pertaining to the massage experience, it was executed nicely. I truly enjoyed the methods and techniques that were applied during the session. The other letdown was that the staff member rushed me a bit, constantly knocking on the door and asking if I was ready to go. Even though I enjoyed the massage itself, the overall nuisance and rushed atmosphere from the staff left the experience somewhat lacking.

I've been to Holiday Spa before and have always understood what it is -- not a luxury spa, but a…read moreplace that can work when you're just looking for an affordable massage. Because of that, I felt comfortable referring a family member to give it a try a couple of weeks ago. Unfortunately, her experience was disappointing and honestly concerning. While her massage itself was already less than stellar, the situation at the end was what really crossed the line. She tipped her masseuse, Nancy, $10 -- which she felt was appropriate based on the service she received. Instead of accepting it, Nancy became visibly upset and began demanding more money, creating a very uncomfortable and unprofessional scene. My family member tried to calmly explain her reasoning, but Nancy continued to insist, and the situation escalated to the point where additional money was given just to diffuse the confrontation. Tipping should always be based on the quality of service and given voluntarily. It should never be demanded or coerced. That kind of behavior is unacceptable and reflects poorly on the business as a whole. I'm sharing this not to attack, but to highlight an experience that needs attention. No customer should feel pressured or uncomfortable when leaving a business.

I had one "professional" massage before this and it was awful. That was over 10 years ago. It was…read morethat bad. I did not feel good at all after that 1st experience & wanted to forget it happened. I'm so glad my friend talked me into giving this spot a go. The woman I had was incredible. She asked if I would like to add on the hot stones & I was glad I did. After all the work she did on my back, they felt amazing. She asked if I wanted it more gentle or harder & I opted for the hard. She knew what she was doing and worked out every known knot. She checked in with me periodically, which was nice. I wish I knew about this spot sooner! I'm sore in spots but in a good way. My muscles needed it.

So, Amy contacted me and expressed she had never been treated in the manner I treated her; which…read morewas confusing. She stated she would offer to refund me the difference of what I paid her and whatever I thought the massage was worth. I thanked her and named a price. I sent a request for the refunded amount in VenMo. That was 4 days ago. I have not received a refund, nor have I heard from Amy. Instead I received a random message in Yelp from Amy telling me to write as many reviews as I like. This was odd and I flagged the content of the message exchange in Yelp so they can facilitate whatever was occurring between Amy and I. I then copied and pasted my reply to Amy into VenMo, hoping Amy would see it and acknowledge her offer to refund me for part of the cost. I still have not received the refund Amy offered nor have I received any communication from her to clarify what she did intend to communicate or to proceed with a refund she offered. So, at this point I presume she never meant to refund me, like she stated.‍ Approximately an hour after posting this, Amy accused me of harassing her.‍ Proceed with caution if you decide to reserve her services. First and last time for me.

I've been seeing Amy for post operative lymphatic drainage massages and I am so happy I found her!…read moreShe is an absolute healer and knows exactly where the imbalances in your body are and how to help improve range of movement and relief from post operative swelling. She's been essential to my recovery and I am so very grateful for her help!

Massage Therapy by Erika is exactly what you want when you need to reset. The space is clean,…read morecalming, and instantly puts you at ease. Erika is caring and highly professional, and somehow finds every knot you didn't even know you had. I left feeling amazing... relaxed, refreshed, and like a completely new person. I highly recommend her to anyone who needs a little me-time and real relaxation.

I have been trying to work through a kinked neck, pain in my shoulder blades and numbness in my…read moreshoulder to forearm. Erika has many years of experience and her studio is so warm and relaxing. She took the time to listen to my pain points and suggested some stretches to help. I had a 90 minute massage and the pressure was just right. She went right to work releasing the tension and stiffness in all the problem areas. I have never had such a relaxing massage and I told her she is a hidden. I have been searching for a massage therapist in this area and I am so lucky to find her. I knew I had to come back and see her so I ended up purchasing a package so that I can see her more frequently.

Updating my review from 11 years ago - still 5 stars! Today I had one of the best massages I've had…read morein a very long time. Summer really knew what she was doing, hitting all the right spots. I feel great now - this was soooo therapeutic! Will definitely be back soon. Thank you so much.

The lady was nice, BUT…read more For the whole hour I felt like I couldn't relax. I felt like I was in a "fight or flight" mode. Survival mode. Felt like at any point, she could hurt me. Pressure was either too soft (non existent) or too hard in the wrong areas (like the bones). I was getting cramps throughout the session because wrong pressure was applied to the wrong areas. She doesn't know where the pressure points were nor try to identify them let alone how the movements should be. And she was clumsy. I didn't like how fast she was going as if she was rushing to get through it. Moving from random areas to random areas. Stretches didn't feel good. Hot stones didn't feel relaxing. When she was massing my neck, she pressed down so hard on my necklaces that my necklaces were scraping my skin. Just rough and clumsy. Massage session should feel smooth and flowing not kinks and awkward. I came out with more pain than when I first came in. 10 mins into the message, I felt like I wanted to tell the front desk to change person. Regret I didn't ask. $60 for the one hour massage and extra $20 for tips. When I left, the front desk lady didn't ask about my experience. Not a smart way to improve customer experience/retention. I would give her my honest answer. Will I return? Probably not. Pretty disappointed.

Been going here for awhile now and by far it's the best in the Bay Area. From the start, the…read moreamenities, decor, facility and staff are all 5 's. Gotta give a big shout out to the best massage therapist Michelle. After just a couple visits with her, she knew exactly what I needed and always recommends to-do's in between visits. She thorough and gets the job done. Thanx Michelle!!! If you're looking for that one place that goes the extra mile it's Sawa, you won't be disappointed.

Definitely one of the best vibes you can get in honestly the whole East Bay. The massage was cool,…read morealthough I'd probably try someone else next time. My biggest issue is the no same-day booking policy. I was told over the phone that even when they have openings, they don't allow same-day appointments because people sometimes don't show up. That honestly makes no sense to me because the spot is already sitting open. I probably would've been here 10 times by now if they allowed same-day bookings, but I've only been twice because of it. For me, a spa day is usually more of a spur-of-the-moment thing than something I plan days in advance. That being said, the atmosphere is good enough that I'll absolutely come back whenever I can actually plan ahead. To each their own!

She's intuitive and knows her stuff! I didn't have to tell her anything, she just knows.read more

I had a prenatal massage with Melissa and I feel absolutely amazing! Being 30 weeks pregnant, my…read morebody has been feeling worn out, fatigued and sleep hasn't been comfortable or come very easy. As soon as I laid on her table, I was warm and comfortable. She worked out so many knots and tired areas. She even identified a few very tight areas that I wasn't even aware had been bothering me. She was not afraid to get in there as deep and firm as she could and I feel so relaxed and loose! I have a feeling I'm going to sleep amazing tonight and can't wait to go back in a few weeks!

The last Sunday in March, I celebrated my birthday with a few friends, my parents and Aunt. My…read morefriends and I are starting a actionary growth group to support each other in whatever avenues of growth we may want to start. As a gift to myself and my friends, I thought doing sound bath healing would be a great wat to release any blockages, and open ourselves to the journey. I searched on IG for " sound bath healing Bay Area" and Saisha is one of the three ladies I reached out to as I was specifically looking for Black or POC practitioners. I sent a DM to each, but for whatever reason, I decided to look up Saisha's phone number and reach out instead. Saisha answered promptly and was just as excited as I was about the idea I had. I was only a week away from my event and she was available and very informative about what she could provide and all the services she does. I didn't feel pressured at all to do more and less than what I wanted. Her energy on the phone was the same in person, and I appreciated her combo of professionalism with warmth. She gave us an amazing experience and had myself and my guests extremely grateful for the energy she produced with her singing bowls, drum and instruments. Her assistant was wonderful as well, and took video and pictures and shared them with us after. I will definitely work with Saisha again in the future. She mentioned she can do healing at the park or beach and we will do so very soon! Thank you again Saisha for making my birthday that much more special and meaningful.

So very grateful for Saisha!!!. I came in for neck & shoulder pain and received so much more - a…read morehealing, spiritual, calming, peaceful experience. She is welcoming, knowledgable, kind, professional, and has the perfect touch. I've had many massages but nothing like this. I'm making Saisha's Spiritual Touch a regular part of my self-care & healing.