I am sitting in the parking lot of Goodness Me writing this review…read more This store carries a fair selection of organic foods, including a small produce area and "hot food" take-a-way section. There are teas and herbal medicines, as well as a health and beauty area. For me, the best products they carry are the local de la Terre bakery goods - delicious breads, squares and cookies. I don't come here as often as I used to. The shelves are not always fully stocked and the service is hit-and-miss. Example: Tonight when we stopped in, I was browsing the cosmetics section when someone pushing a large floor-cleaning machine came up behind me and stopped, waiting for me to move. So I moved to the next aisle, only to be followed a few minutes later by the same person, who again stopped directly behind me and waited for me to get out of his way. The machine is pretty noisy, so it was hard to ignore. (Seriously, you are making customers move so that you can clean the floor?) I left the section without buying anything. Then, at the checkout, being charged a nickel for a bag was the icing on the cake. Little things add up. After all, I can go across town to the competition where nobody chases me away with a janitorial machine and the bags are free. Just sayin'.

Went here after the beach one day because we saw a nice looking patio and were looking for…read moresomething healthy to eat. We go up to the glass patio doors and a server tells us from about 10 feet away "Sorry, we have to keep those closed." Really? You can't open them at all to let customers in? We had a small dog with us and asked if we could go through there for him but she said, with door and about 10 feet still between us, "Sorry, no dogs." I should mention the patio was absolutely empty with only the 2 employees sitting around. But not allowing dogs isn't the worst thing in the world. What was is how shockingly unhelpful they were. When we asked for a menu and asked what they had available, she said "Not much" and pointed to a chalkboard near one wall. Like what? The level of customer-service was so bad and everyone in my small group felt so unwelcome that we didn't feel comfortable even staying. And let me tell you, we were starving. But it was clear having actual customers in the empty place was more an inconvenience to them than anything else.

I've been going to BJ Nutrition & Vitamins for quite awhile now. Not just for the products, but…read morebecause the owner Ruby is incredibly smart in her knowledge of all the products she sells. Recently Ruby spent 2 hours with me going over my food intake and all the vitamins and supplements I've been taking. She was able to reduce the number of products I've been taking and recommend some vitamins and supplements to assist me with my daily workout, weight loss, health issues. It's the hope that this will allow me to decrease the amount of medication I'm taking. In consultation with my physician and Ruby, I feel like I'm getting myself into a healthy place.

I would like to Thank BJ's Nutrition for the fast delivery. The supplements were effective and same…read moreas advertised. Thank you for your business!

Love this place. Amazing variety. Excellent customer service and great prices. Cooking from scratch…read moreis easy when you shop here. It's a local version of Bulk Barn. Love supporting small businesses that are doing great things in the community.

BFW is the best! I drive from Toronto all the way to Burlington just to stock up on quinoa, spelt…read moreflour, coconut sugar, coconut oil, almonds & vitamins. They have the best prices on their bulk food and they are super friendly and knowledgeable when it comes to vitamins and supplements.

These photos are outdated. They show a plethora of bulk spices, however they currently offer under…read more10 bulk spices, as well as under 10 bulk bins of other foods. No bulk rice. I WAS able to find lentils.. but they store has changed a lot in general, and not for the benefit of the customer..

Went to the cafeteria section to get a fresh meal and ordered a couple pieces of mushroom chicken…read morethey had on the hot plate. I was told by a clearly overworked and fed up employee that they wouldn't recommend it as they watched the manager use expired, smelly, sticky chicken to make the meal. He apparently just washed the chickens off and cooked them up. Thankful that this employee had enough morality to tell customers of this practice, probably saved my life. And definitely saved me $20 for 2 measly pieces of chicken. If these are the standards behind the scenes of a self proclaimed health food store, from a manager no less, I cannot imagine what else is going on. Save yourself a hospital trip and never eat there!

Extremely disappointing experience. I ordered online and waited 7 days without receiving any…read moreupdates or shipping details. After 6 days, I called customer service and was told someone would call me back, but no one did. On the 7th day, I called again and was informed the product was out of stock. This lack of communication and accountability wasted my time and shows very poor customer service.

I have been going to Natures Source Trafalgar location for over 20 years. Roy and his team have…read moreprovided me with exceptional service. The staff are highly educated in holistic medicine and provide scientifically-clinically proven information to help guide customers like myself with health and wellness supplementation. They have always provided me the products that I need at the best prices, and if I couldn't find a product, they would always seek it out have it sent to the store with great efficiency. Tania Atkin