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    Hearing & Balance Solutions

    3.0 (2 reviews)
    Closed 9:00 am - 4:30 pm

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    Ask the Community - Hearing & Balance Solutions

    Audiology & Hearing

    Audiology & Hearing

    3.7(3 reviews)
    1.2 mi

    I have been coming to Audiology and Hearing Center for more than 5 years, first with a dear friend,…read moreand then bringing my mother here as well after seeing how well they worked with my friend. My friend who has since passed away had a severe hearing loss and could at times require much patience on their part, and I saw them use much respect and kindness as they listened to my friend and addressed her needs as best as any group could. They helped my mother with many adjustments to her hearing aids that were not purchased there, giving her the best hearing she could have at her advanced stage of hearing loss. Dawn at the front desk is a treasure, and every doctor we encountered there was professional and knowledgeable about options for better hearing. We had to change audiologists for reasons totally unrelated to AHCO, but I actually cried when I had to say goodbye to them. They were wonderful and will be missed!

    I have been seeing Tabitha for about 10 years. She has done several hearing tests on me and my…read morehearing loss is profound. I got a jury duty summons and she refused to give me a note excusing from duty without coming in for another complete exam. They don't take my insurance and it is an hour drive from my house. She's just trying to sell me another hearing aid which is why she wants to get me back in the office. They work on commission. She also has been very rude to me several times in the past. I finally quit going there about a year ago.

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    Ocala Ear, Nose and Throat - Exam room

    Ocala Ear, Nose and Throat

    2.0(43 reviews)
    1.8 mi

    It has been 20 years since I last saw an ENT. Ocala is weird and you "need" a referral for any type…read moreof specialist. I requested a referral from my Endo for an ENT due to issues with my ears and he referred me to this place. It was actually the only place my husband found on our insurance that was covered in Ocala. I will say, the one less star on the review is due to the scheduling. I initially called after receiving the referral and had a lot of trouble getting through. I received a call a week later, reaching out to make me an appointment but I did not have time to call back. They called maybe a week later stating this was the last time they were going to reach out because they reached out several times...Okay? Fun times, I tried calling a 3rd and 4th time with no success- because they source the calls through somewhere on the other side of the world! Wtf?? That was extremely frustrating and took up a lot of time. They were also very rude. Since I had no direction from the reps on the phone, I initially went to the wrong office. Upon entering, there was no one at the desk so I had to walk over to the check out area to inquire about the correct office, which she directed me to the correct one. Finally I get to the correct office and was given a clipboard of paperwork to complete. Luckily it was not extravagant. I was then told my copay was $195, again WTF! The associate mumbled what the charge was for but I still did not hear her. I guess I will wait for the EOB to double check. I was called into an exam room shortly after completing the paperwork by an assistant, to which she went over why I was there and completed the intake. She then did a quick check in my ears and informed me my right ear was completely blocked and the dr will be in shortly. Dr. Stephen Reynolds was the provider I was scheduled to see and he came in shortly after the assistant and introduced himself. Dr. Reynolds was professional and confirmed all the information gathered. He examined my nose and throat first, to which he informed me that I have deviated septum, which was news to me but made sense. When he got to my ears, he confirmed what the assistant said about my right ear being completely blocked. My endo put on the referral that I was having drainage issues, to which Dr. Reynolds informed me it was just an abundance of wax and everything else looked great, with no damage. I was so elated to hear this! Dr. Reynolds offered to see me in a year to check on my ears again, to which I agreed. I was then led to the checkout area and offered a seat to wait. Another employee checked me out and scheduled me for the following year. So far, my ears are better and the issues have not returned. Everyone was professional and everything was clean.

    Nobody speaks the language fluently. I think they outsource their calls to Pakistan. Yes, they do…read morespeak broken English but they can't understand what anyone is saying. I think I might get more service from the ER than these people. Ridiculous. Try the villages don't waste your time.

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    Love the decorations in the checkout area!

    Hearing & Balance Solutions - hearingaidproviders - Updated September 2026

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