From the moment I walked into this office I did not get a good feeling. Then had my hearing test which I was basically tossed into this room with headphones. After the test the doctor said well you have hearing loss and put me in his office. Tossed some graph at me and mumbled some words but truly never explained anything. He then gave me a hearing aid pricing sheet and that, I felt, was all he cared about. Was selling me hearing aids (and again no explanation on the different types). I felt like I was in a used car dealership. I will be going elsewhere for a new hearing evaluation! read more

While the audiologist was acceptable, the office and support staff here are incompetent. Having failed to correctly input insurance information, they lied and suggested it had been refused. When confronted with their failure, they assured us it would be addressed, but then did not submit it at all until questioned again. They are terrible at communicating vital info, and rely on bad excuses rather than good service. One star because zero stars is not an option. read more

The doctors flippant and dismissive attitude was made worse by his complete unwillingness to help me because I had medicaid. he said he could help, but made every excuse not to. He had no idea what he could do and could not even confirm what hearing aid he could give me past a suggestion of 2 that might pass. I am sure if I was rich and had proper insurance he would have bent over backwards to help me. I would give them zero stars if I could. Someone in this profession should be ashamed of themselves for this. My sudden hearing loss to disease needs help, they could have told me on the phone not to come in to save time. read more

Wish I can give more stars. At the last minute one of my hearing aides stop working, and they took me in. From the moment I checked in into the moment I step out. This place was professional, fri, courteous, and even gave me information I didn't know about my hearing aides. It's a drive from Irving Park and Addison ave all the way here but if your in the area or live near by. I definitely recommend this place. read more

No wait time and all our concerns were addressed. Ariana explained every thing and adjusted my wife's devises to improve her hearing in a short time. Great office visit experience. read more

I can heat again Dr Hoy removed so much was safely andcare fully from my ears.I could not believe the difference .The office was clean and the staff nice and compassionate.Thank you. Jackie 5 stars for me read more

I took my mom for the hearing test and Dr Ning Jing was great. After testing he explained where her hearing stands and which hearing aids will be best for her, their cost and after care packages. Waiting time was short and staff was prompt. I gave four stars because their phone service is pretty bad. I couldn't make an appointment over the phone neither could I reach them out afterwords over phone. Had to go in to make appointments or for any thing else. read more

I'm so glad that I went to hearing health center! I love my new hearing aids! The auogisiot took plenty of time with me& explain how the hearing aids worked! I recommend this Hearing Health Center! read more

Rachael was a great help. Got the problem fixed in no time and was out the door. Thanks again!

No real issue with this company but beware of hear.com that referred me to them. HHC graciously cleared up the issue BUT prices are so inflated you'd be nuts to choose either. Check out Costco hearing aid teams for much better costs (about 2/3rds lower) and no hidden fees or such. read more

At a friend's recommendation, I made an appointment here to have custom earplugs made for concert use. I guess this officially means I'm getting old. But I can honestly say they are some of the best money I have ever spent. And this process was very painless. I think they are a little unused to dealing with non-elderly, non-hearing impaired people. Even though my appointment showed I was in for custom ear molds for earplugs, the doctor I saw kind of assumed I needed new hearing aids. So a little confusion there. But once we sorted that out, she mixed up some impression material, injected in deep in to my brain (Really. Weird. Feeling.) and sent the molds off for production. A couple weeks later, I had my ear plugs. Fit was great on the first try, and they make a huge difference. They could probably know their catalog a bit better - I kind of knew what I wanted based on my friend's recommendation, but I also wanted their opinion...and they didn't really have one. We basically poked through the Westone website and found what my friend recommended, and ordered that. Do they work? Perfectly. But what if there had been a better option... Would not hesitate to come back, but if you're looking for custom fit earplugs, it helps to maybe do a little of your own research ahead of time. read more

I've been going to the Hearing Health Center for 23 years. They are kind and care for their patients. I live 2 hours away and I will only go to the Hearing Health Center for all my audiological needs because they are better than any other audiologist that I have found. I have always recommended them to anyone looking for an audiologist. They truly seek to help you and do their best for you. read more

I've enjoyed all of my visits at Hearing Health Center. I started 3yrs ago and was most pleased with my experience. I recently lost one of my hearing aids! I had a visit with Dr Jin (sp?) Who is most informative. The gal at the front desk is very friendly, knowledgeable and informative! No matter what your issue I assure you will have a great experience!! read more

I needed some repair work done on my Hearing aid. I went to this facility. I thought the price was high but didn't know what it should have cost. Later I needed the same work done on the other aid, but I went somewhere else. Much lower price for the same work. For lower prices with the same quality you may want to go elsewhere. read more

I made an appointment because I was having trouble hearing a tv set at a low volume, and learned that I have a slight hearing loss when it comes to high-pitched sounds. Even though functionally I do not "need" a hearing aid, I was told that any degree of hearing loss,if untreated(no hearing aid), for some reason, increases the odds of developing dementia as I grow older. Audiologist and testing are excellent. read more

Really like the staff. Dr. Mandra is very knowledgeable and caring. She welcomes you warmly when you come in and gives you a thorough hearing examination. I've never been anywhere else to compare, but I wouldn't want to go anywhere else. read more

I'm so happy I found Dr. Mandra. She has helped my quality of life in such a wonderful and positive way. We found her at a fair in my housing complex. As a General Manager for a large cellular company, I felt I was falling behind and missing information. The day I went to see Dr Mandra for the first time. I found her staff and office very friendly and professional. When she put the hearing device in my ears after the testing I burst into tears. I could hear. I never realized what I was missing and how this in turn effected my life. It's been 1 year with double hearing aids. Love hearing all the wonderful sounds. I got bright pink hearing aids. I felt why not embrace this and perhaps I could in turn help someone read more

Getting to the point in life where accepting that you need hearing aids wasn't the easiest thing for me. Hearing Health Center and Dr. Mandra made the entire process much easier then I anticipated. Great job to the entire team! read more

It was a little hard to accept how much my poor hearing was negatively impacting my family, my friends, and myself, but the Hearing Health Center made the process so much easier. I ended up with Lyric hearing aids which I wear 24/7. I swim, shower, and sleep in them every day. I never need to change batteries ~ I just go in to have a new pair inserted every 6-8 weeks. Best of all, they are 100% invisible!!!! They have changed my life. And everyone I'm met at HHC -- Dr. Jing, Myrna, and Pat -- have been wonderful ~ friendly, helpful, and kind. I can't recommend them enough :) read more

We had a great experience here. We came in to get my preschooler screened. He has a history of recurrent ear infections and receives speech therapy. Dr. Ning Jing was wonderful. I had three kids and a stroller, and my son to be tested was asleep! Dr. Jing was so helpful and accommodating while making sure my son was thoroughly evaluated! I plan on returning with my son as indicated, and I scheduled to get myself tested as well! read more

Dr. Mandra is truly an outstanding audiologist. I cannot thank her enough for changing my life and feel compelled to share my story. After many years of struggling to hear and follow the conversation, I can finally converse with my family and friends without repetitively saying "huh" or "what?" I had no idea how much I was missing until I was cared for by Dr. Mandra. She possesses great knowledge and most importantly explains it in a clear and understanding manner. I felt very comfortable with her from the moment I met her and she had provided such sweet care which is hard to come by nowadays when most doctors want you in and out of their office. What has started off as a scary, "I'm feeling old" experience has quickly changed to an unbelievable blessing! read more

Dr. Jing was extremely knowledgeable and very thorough. He explained each test and the reasoning behind it. I did have hearing loss at high frequencies and I now I have a baseline to monitor against. The test was a free hearing screening and there was no obligation and no pressure to purchase anything. read more

Hearing Health Center changed my life. I wasn't aware my hearing was so poor. After receiving their hearing test which was excellent. I purchased my hearing aids from Melissa Mandra. She is extremely pleasant, helpful, very knowledgeable and even saw me the day before their big move to their new office. If you are thinking about hearing aids you can't go wrong with Hearing Health Center and Melissa. I just wished I would have gone sooner as I am able to hear things I have been missing for years! read more

hearing aids scared me. people have problems with them the noise might be too loud, and one on one is hard to hear. well, I was living in the mid century. I was recommended to see Dr. Mandra at Hearing Heath, and she gave me my social and business life back. her knowledge and professional manner made me trust her. but, but she talked to me, not at me. not only explaining all the new technology, in a language that i could understand. I knew she was warm and caring. she didn't sell me, worked with me. my ears will never go anywhere else...Dr. Mandra and Hearing Health Center! read more

I wanted to share my experience at the Hearing Health Center. So rare to find enthusiastic front office staff. They greeted me, offered refreshments, and made me feel less nervous. Patricia has a warm smile and welcomed me every visit. Dr. Jing always believed me and searched until he found the right hearing aid for me. He made me realize that it was going to take time to adjust to wearing hearing aids. I heard my car's turn signal, the birds chirping, and my humming refrigerator. My wife is happy that she does not have to remind me to turn off the turn signal anymore. I knew that I really needed hearing aids for a long time but remember the aids that my mother wore, big noticeable and noisy. Dr. Jing found hearing aids that are barely noticeable and do not make noise. I do not want someone to wait as long as I did to hear better again. read more