A thorough audiologist , pleasant and helpful. Sorry she is no longer with us. Rest in peace,…read morecondolences to her family

I've used Susan Sacks Audiology for two sets of hearing aids. I would highly recommend her. with my…read morefirst pair, one of my hearing aids stopped working, and she took care of everything. I'll be back there again when I need new hearing aids.

I was in town for a class at the Q center and was having an issue with my hearing aid and cochlear…read moreimplant. Out of sheer desperation I called them and they were able to get me in and fix my problem in a matter of minutes. I can not say enough good things about this place and their staff! If you live in the area and need hearing services, I would recommend them in a heartbeat! If I lived here full-time it is definitely where I would go!

I was interested in a new product they are offering and called to schedule an appt to learn more,…read morebut was told it was $450 just to have a video consult - just to find out if I qualified for the nearly $5,000 device. Naturally I declined. I got interested again when I recently got an email saying that they were having a "Special Event" where the vendor was coming in to answer questions. So I called the number in the email to RSVP and the operator said the phone number was no longer in service. I called again the next day and got the same message. I decided to call the number on their website and finally got through... but was told it was $450 to attend the "Special Event." The whole operation seems very shady.

Mary in billing is absolutely horrible, I have experienced unprofessional customer service with her…read moremore than once. Don't even try to speak or interrupt her while she is speaking because she will tell you to call back later. How extremely rude of her when I was calling to make a payment. I didn't raise my voice, I wasn't snotty like her, I was simply trying to pay $50 because that's all I have. She is the meanest person ever & speaks to you as if you're beneath her. I appreciate Dr. Hemmer & his care with my kids yes he's great but Mary is unbearably miserable & takes it out on whoever's day she can ruin.

I've been going more years than I remember, Dr. Hammer is a true professional. He will immediately…read moreafter your diagnosis, go and document everything immediately. The smallest details are not overlooked, and he has an answer to all your questions. Extremely knowledgeable professional

This hospital lacks courtesy and professionalism. I had an appointment in which i was 10min it's…read moreearly but realized i forgot my I.D and insurance . I called before heading up to see if i could be seen without this and was advised i needed it . I let them know that because i had to go all the way home i wouldn't be back until about 25-30 past my scheduled appointment time and asked if they could ask the doctor if she could still see me as i could not report to work until being seen . She advised that i may have to wait but the doctor would still see me . I go allll the way home and get back for Julie at the front desk to tell me "I'm sorry but the doctor has other procedures today and will not be able to see me " and that whoever told me i needed my ID and insurance was incorrect . Mind you i already asked Kayla from the call center if i could be seen and if this insurance was needed . I had to wait a month to get in with a doctor for a severe matter due to me having state insurance whereas a friend of mine was able to get an appointment the following week. If your not PPO they treat you completely different and do not care about your medical needs in any way . Dr Brown made no effort to see me that day or at all even though this matter was due to the unprofessionalism of her staff. I have never experienced an office who does not hold their staff accountable for what they are advising patients . I work i medical and something like this would never occur in our office . Julie then advised there were other appointments but they were appointments she "couldn't touch" (due to my insurance) and instead referred me to a farther office for another day . And had the audacity to say this was the best they could do and they were trying to help. Never again!

Great ENT. Personable, Knowledgeable,Friendly Adding more…read morewords because I have too Who counts to 85 characters?

This place is the worst, should be shut down. Ripping off the public by taking money only to tell…read moreyou to go see a specialist. What is the point of urgent care if they cant treat you. At the very least why don't you tell people that the 3 minute visit with the Dr. is free. Ripoff

Thank you, Nurse Michelle and Doctor Shah. Nurse Michele answered my questions about my blood…read morepressure and shared with me her background in nursing. Dr. Shah sorted through my nervous ramblings and with his questions, diagnosed my issues and explained to me my TMJ pain dysfunction syndrome and acute sinusitis and prescribed medications.