At this point: The…read moreleft hearing aid is not charging The right hearing aid won't communicate with the app, so its charge is unknown. There has never been any discussion of a refund of some kind. To quote Dante "Abandon all hope, ye who enter here".

Excellent care from knowlegeable, personable, and patient audiologists. I recommend them highly…read more I've worked with and trained a variety of health professionals, so I can usually spot the good ones and the not-so-good ones pretty quickly. All of the people I've dealth with at UNC Hearing and Communication -- the audiologists, staff, and trainees -- have been top notch. I strongly recommend them. They also work with all of the prescription hearing aid manufacturers, so you're not limited to devices from one or two "house" brands as with some vendors. Choosing and programming hearing aids so that they are right for you takes time, skill, and patience. UNC delivers on all fronts.

We love Dr. Ormond, she treats you like family and genuinely cares about your wellbeing. Thanks Doc.read more

Excellent, knowledgeable staff. I've been going there for 3 years and have been happy with their…read moreattention to detail and helpfulness with everything from getting hearing aids to fit comfortably, to setting up apps quickly and easily. Daily walk-in hours at 11am are helpful, but the wait can be almost an hour, which may be fine for retired folks, but not for workers.

I was able to get an appt for my 95 year old mother in a…read morematter of days. She had lost her hearing aid at her assisted living facility and desperately needed new ones. Max was beyond friendly, patient and helpful. We were on a budget per her insurance policy. We were elated to walk out with new hearing aids !!! I feel like Max will be there if she has any problems or questions in the future. This is a place that I trust and would highly recommend.

I thought I'd be pressured into a purchase, but I was not. The audiograms were pretty conclusive…read moreand the staff did everything possible to get my insurance to help with the cost. The hearing aides are state of the art and cost nothing compared to what I'd been led to believe. Very friendly, professional staff. I'd recommend them to anyone.

Great customer service and good repair on my hearing aids. Easy to find. Will re turn do future…read moreneeds.

Unbelievably amazing! My husband and I were in from California and his hearing aid stopped…read moreworking. Thought he just had to spend the rest of our vacation deaf! We stopped by unannounced with no appointment thinking there's a 1% chance someone could help us. Dr Stapleton was so helpful and lovely. We left a few minutes later with a working hearing aid. Wish we could give her 100 stars!!

Theresa Rogers is the best audiologist in North Carolina. She will go out of her way to make sure…read morethat you have a hearing aid that is comfortable, easy to wear and gives you the best custom hearing options for your hearing issues. A hearing aid should fit so well that don't even know you are wearing one. I am very happy with the service and continuing care.

Everybody in the office was nice and friendly. The test were thorough and the lady who gave it to…read moreme was pleasant and informative.

l have been a customer in NC Hearing Group for 9 year. Dr. Baldwin, President,…read more Doctor of Audiology and his clinic provided me best high quality services. Whenever my aid have problem they provided the rapid and high quality repairing services free until now. I do know how many times I visited the clinic and received his services until now. I can't hep to say this is one of best hearing aid service provider and trustable clinic.

This was my first visit with Dr. Bright. She and her staff were cordial and welcoming. I believe…read morethat Dr. Bright's exam was through and most professional. We also met with Shannon Butner for hearing aid purchasing. She was also very knowledgeable and did her job professionally. I felt comfortable with both examiners and never felt rushed or any impatience from either of these examiners. A really nice experience; every step was very adequately explained. Anne Collins

Had to wait 3 months for an appointment, which was no big deal because it was a referral. Upon…read morearrival the waiting area is comfy and homie. I was offered coffee & cookies as well . After checking in, I even recieved a small gift bag ! I waited about 10 minutes to be seen by a doctor. And everything was well . Great service !