Their Audiologist is so kind! I really love them! My hearing aides were ready so fast!read more

She lost me at, "Do you have a budget?"…read more Was asked a lot of irrelevant questions and then she pushed the sale hard. Made me very uncomfortable so I told her I'll think about it. After doing more research and calling a few different places, I found out she was overpricing the hearing aids by over 2 grand. Taking my business elsewhere.

Josie has been wonderful, caring for my elderly parents for years. She is knowledgeable, patient…read moreand experienced. She shows hearing test results on a large screen, and carefully explains. Joanne is helpful welcoming and scheduling appointments. Couldn't be better!

Purchased hearing aids 2023, hear USA in Sonora CA. Signa brand. Right ear stopped working about 3…read moremonths later. Sent it back and it was repaired. Now, a year and 4 months it stopped again. Went into the office and found the Audiologist and technition had quit. ​I requested a new hearing aid. Two weeks later, the hearing aid was back. The representative sat me in front of a zoom meeting with Signa tech. I was told the hearing aid was a refurbished aid, YUK someone else old aid. Tech finally got both aids working, then told me I would be charged $80 for office visit because the warranty only covered repairs not visits! I didn't pay. DO Not buy Hear USA or SIGNIA hearing aids.​

I have been using hearing devices for over 25 years. My first experience with UOP Hearing and…read morebalance center was for the Cochlear testing. I found them to be very friendly and professional at the same time. After having the Cochlear implant surgery, im been working with the staff and doctors there for 3+ years. Now they are now like family!! We test,we talk, and we laugh, They are professional, efficient, and friends. My appointments are always on time with very little waiting. I would recommend U0P Hearing center for everyone. Joe Henderson

Overall excellent experience. Friendly staff, on time, clear communication about best solution....read more

ENTs are in short supply, there's no great solution as far as getting good care quickly…read more I'd say this guy is top notch, the doctor himself gets 5 stars, it's just the office scheduling apparatus is confusing if you're a bit disorganized. Problems were really due to my own disorganization but if you aren't punctual and organized you'll have to reschedule. First off it took about 6-7 weeks to get an appointment, but this is actually good as I explain later. Apparently ENTs need an audiologist's report to have an objective chart of frequency/deficit relationships with your hearing. This takes an hour, too expensive for an MD to do--so this is done by an ancillary person-- audiologist -- who has to have a separate appointment with you. So you get two appointments. There are also two offices, one in Woodland and one in Davis and if you are get confused and go to the wrong place you'll be too late to make it to the other office and will have to make another appointment maybe a week later. Guess how I know. They do try to schedule you with the audiologist one hour before doctor at the same location so if everything goes smooth it's not a headache. So make sure you grasp not just WHEN but WHERE your appointment is, because if you google the phone number to get the appointment it's two layers, you get the referral service first who gets you on a separate call to the people who can actually tell you when and where your appointment is. And they might not remind you WHICH OFFICE your appointment is. It's definitely more clumsy than have a number getting you to a receptionist who directly looks things up. Zavod himself is great, obviously very smart, very polite but engaging with refined Old World manners. I guess the long time to get an appointment helps him from being overworked and burnt out. He takes time to thoroughly get your history and details, and the time to carefully and sympathetically explain everything. Other doctor's offices I've gone to have a crowded waiting room because they're doing a model where the MD spends the absolute minimum time to bill the service with you, tell you the general category of your diagnosis, and then the next patient is herded in. They are at best superficially genial and detached, and you can tell they are not really interested in medicine anymore. They aren't tuned into the nuances of your particular case which offer the opportunity to optimize treatment. Zavod's not like that, he seems to have his clinical curiosity and empathy intact. At one point I laughed when he was describing my moderately severe condition and he looked sort of shocked. I explained that the whole apparatus he was carefully explaining was sort of comical, and reassured him I took my condition seriously. He wanted me to take my case seriously because he himself did, which is a good ad for him. I only acted so weird because I'm sort of a Buddhist and the body is just a cloud floating by.

Took our newborn in for a simple tongue clip. Very pleasant clean professional office. Friendly…read morereceptionist and nice nurse greeted us promptly on time. Dr Zavod eased our apprehension and had us in/out in 30min. Great experience.

**Custom Ear Plug/Protection Appointment Review**…read more I just had my custom ear protection fitting and wanted to share my exceptional experience. My partner initially had this appointment himself and recommended them to me because of the staff, their service level and location. The building is clean, well decorated, and and in a beautiful location. The staff were extraordinarily kind and attentive throughout the entire process. What impressed me the most was their genuine helpfulness and supportive approach - they took the time to answer all my questions, ensure I was comfortable and gave us great personal attention during our time. Even though my appointment ran over the scheduled time, the staff remained patient and thorough, never making me feel rushed. They truly went above and beyond to ensure everything possible was done during my visit to get the perfect fit, and to ensure I was comfortable. The level of care and professionalism I experienced was outstanding. Thank you for going above and beyond. I personally want to thank Dr McWilliams and Dr Barragan for their amazing service and professionalism. I would recommend this service to anyone.

I want to update my review. Dr. Kirsten McWilliams reached out to me, there was an issue with the…read moreemails. I met with her today, she is VERY helpful and knows everything about hearing. She explained everything to me and even let me know I can email her back with any questions too. Love the atmosphere there, almost a Victorian feel too I recommend The Hearing Solution to everyone. Thank you so much Kristen and the staff! Rob Lerman

So, my ten year old in-the-canal devices were losing their ability to help with my hearing loss…read more Not in a humor to spend 5k or so at one of the Hearing aid specialty shops, I decided to check out Costco while in their store. Made an appointment, had a complete hearing test, and was out the door within a few days with great new devices at less than half the price of the specialty shops. Here's the kicker, found out that I could get a partial re-imbursement from my insurance but needed a prescription from my family doctor. He referred me to an audiologist, who gave me the exact same hearing tests I had at Costco, and when I overlaid the results with that of Costco's test that they provided me with copies of, the results were virtually identical.

I love Elk Grove Hearing Care! The service that we receive each time we have been here has been…read morewonderful. I brought my mom here after looking up several hearing centers and reading the reviews. What impressed me were the follow up care reviews and they were spot on. There has been such attention to detail, all questions answered as well as the fun and friendliness that abounds. The professionalism is what I expected and we have received. Thank you Dr. Meghan for helping my mom hear better and increase her joy she always have had!

This company has been so great to me and my daughter who has cancer. Anytime we need help with her…read morehearing aids they make time for us. This company treats their clients with love and respect. Thank you for always helping my family. I would never go anywhere else, you are truly the best. Mary Bettencourt

just went in for an ear cleaning, clean office and friendly staff. Well worth the visit. Highly…read morerecommended! I tried debrox for a week with no results. Doctor took it out in under 5 mins!

Great care, they follow best practices in hearing aid fitting. Megan is a great front office person…read morewho treats all with dignity and respect.

Tony is amazing. The customer service was overwhelmingly exceptional exceeding our expectations if…read moreyou want to be treated like family that you like and that likes you go see Tony. I took my mother-in-law there and he was so friendly and caring and patient. I think we found a permanent place to assist my mother-in-law with her hearing. Thank you, Tony. You are amazing.

Great place and even better staff. They are super understanding and go out of their way to help us.read more