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    Heart and Vascular Care

    5.0 (3 reviews)
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    The Heartbeat Clinic - Nice waiting area with TVs and free water bottles.

    The Heartbeat Clinic

    3.5(12 reviews)
    0.1 mi

    I've been seeing Dr. Suleman and his staff for four years. My health and their team keeps getting…read morebetter. You can tell they actually care about their patients getting better.

    If you are just looking to get test done, this can be a decent place. However, communication is…read morelacking, you have to be the one to figure out whether you not you need to fast that day. The students are not well trained (one man made me and 5 others nearly pass out from inserting an IV. He also leaked the radioactive tracer all over my arm from the failed IV during a test) they will change or cancel the test with little communication. After seeing them since April and having a follow up appointment with Dr Suleman on the books for nearly three months, he was late by two hours to the virtual appointment. Had to move around my whole day. And when I got the notification two hours later that he was ready to see me, he immediately jumped in to my diagnosis, not acknowledging how late it was. I brought it up. When I did he dismissed it saying "that's how things are here. I'll get in to it in a bit" he immediately started going after treatment plans with my diagnosis. I stopped him and was honest, saying I lost a lot of trust in him and his clinic due to the tardiness and lack of communication. I called 2 to 3 times while waiting and there was no communication of him being late. I briefly said how there was a lot of lack communication, unprofessionalism and other issues with the clinic that did not make me feel comfortable going forward. He did not ask for speficis or what caused that. Instead he went on a 30 minute rant to me where he said "POTS patients are some of the most difficult patients to work with. People don't even ant to work with them anymore. They constantly leave bad reviews and are high maintaince" implied we are the reason clinics get shut down due to 'bad reviews'. It was odd that he kept pointing out all the bad reviews. Because I never mentioned that. My personal issues were with how some of the staff clearly has no idea what they were doing. And only three of them ever told me the test we were doing that day. (ultrasound team is trained and great BTW) alongside him being two hours late. He basically told me this is how it is. Every pots clinic has the same bad reviews because they are overran. And I'm lucky I got in because not even UT is taking people (maybe yall should stop then) and how behind they are on phones. Which, I do not doubt one bit. But to have a 40 minute call and 30 minutes being told, to my face, that I am the problem. And the reason why clinics tank is due to how POTS patients are so difficult, and implying this is just the way clinics work, was insane to me. My family has a practice, a family friend has a 2 year wait at his own. So no, this is not how they are. There are things within your control. But to act like me being frustrated that you are two hours late to an appointment isn't valid and I should be lucky, is ridiculous. The whole conversation came off very misogynistic. I said probably 4 words in that whole entire 30 minute talk. Because it was better to keep my mouth shut. He boasted about the papers he wrote, how he was one of the best in the area and how he could be making so much more money but he was doing this instead. You have bad reviews not being POTS patients are difficult. But because you don't know how to run a clinic and admitted you don't do will with administrative stuff. Being told to my face that I'm difficult for bringing up valid concerns was wild. So yeah I don't doubt you guys are overran. But there are ways to fix it. I feel had for the few good staff that do work here.

    Heart and Vascular Care - cardiology - Updated July 2026

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