This place is legit. Staff was so understanding and professional. Answered all questions and covered all the bases. If you are dealing with POTS this is the place to go! Don't suffer they have you covered. read more

If you are just looking to get test done, this can be a decent place. However, communication is lacking, you have to be the one to figure out whether you not you need to fast that day. The students are not well trained (one man made me and 5 others nearly pass out from inserting an IV. He also leaked the radioactive tracer all over my arm from the failed IV during a test) they will change or cancel the test with little communication. After seeing them since April and having a follow up appointment with Dr Suleman on the books for nearly three months, he was late by two hours to the virtual appointment. Had to move around my whole day. And when I got the notification two hours later that he was ready to see me, he immediately jumped in to my diagnosis, not acknowledging how late it was. I brought it up. When I did he dismissed it saying "that's how things are here. I'll get in to it in a bit" he immediately started going after treatment plans with my diagnosis. I stopped him and was honest, saying I lost a lot of trust in him and his clinic due to the tardiness and lack of communication. I called 2 to 3 times while waiting and there was no communication of him being late. I briefly said how there was a lot of lack communication, unprofessionalism and other issues with the clinic that did not make me feel comfortable going forward. He did not ask for speficis or what caused that. Instead he went on a 30 minute rant to me where he said "POTS patients are some of the most difficult patients to work with. People don't even ant to work with them anymore. They constantly leave bad reviews and are high maintaince" implied we are the reason clinics get shut down due to 'bad reviews'. It was odd that he kept pointing out all the bad reviews. Because I never mentioned that. My personal issues were with how some of the staff clearly has no idea what they were doing. And only three of them ever told me the test we were doing that day. (ultrasound team is trained and great BTW) alongside him being two hours late. He basically told me this is how it is. Every pots clinic has the same bad reviews because they are overran. And I'm lucky I got in because not even UT is taking people (maybe yall should stop then) and how behind they are on phones. Which, I do not doubt one bit. But to have a 40 minute call and 30 minutes being told, to my face, that I am the problem. And the reason why clinics tank is due to how POTS patients are so difficult, and implying this is just the way clinics work, was insane to me. My family has a practice, a family friend has a 2 year wait at his own. So no, this is not how they are. There are things within your control. But to act like me being frustrated that you are two hours late to an appointment isn't valid and I should be lucky, is ridiculous. The whole conversation came off very misogynistic. I said probably 4 words in that whole entire 30 minute talk. Because it was better to keep my mouth shut. He boasted about the papers he wrote, how he was one of the best in the area and how he could be making so much more money but he was doing this instead. You have bad reviews not being POTS patients are difficult. But because you don't know how to run a clinic and admitted you don't do will with administrative stuff. Being told to my face that I'm difficult for bringing up valid concerns was wild. So yeah I don't doubt you guys are overran. But there are ways to fix it. I feel had for the few good staff that do work here. read more

This place is horrible. I set up my new patient appointment I'm assuming before they moved locations and received confirmation for the McKinney address. The automated voice messaging system also confirmed their address was in McKinney. I go today for my appointment and tell me why the only form of notice I received they moved was a piece of paper on the door. I was on time for my appointment and the new clinic was only 20 minutes away. They refused to see me and wanted to reschedule almost a month later. It was a huge waste of time, gas, and PTO that I won't be able to get back. Their new patient appointments typically run 2-3 hours with a PHONE conversation to gain medical history. Tell me why I couldn't have started my appointment on the phone when I was right there! I even offered to have a shorter appointment to accommodate the late arrival time (due to their negligence mind you) but no dice. I've also heard from other POTS patients that their bedside manner is grotesque, you're unable to ask questions, and it's their way or the highway! Too bad I didn't get to experience that in person though. I've heard nothing but good things from Dr. Dale Yoo in McKinney so that's where I'll be going. read more

I initially liked this place because they took me seriously about POTS, but they have honestly been such a nightmare. They are way way way understaffed and overbooked (6+ months for a follow up appt) and always replying to you on their patient portal to call them, then absolutely never answer the phone or call back. I've run out of my medication several times waiting for refills because they won't refill it unless you call. They also really push a lot of expensive tests and gadgets you don't really need. TL:DR: Find somewhere that actually replies to calls/emails or you'll run out of meds repeatedly. read more

Dr. Suleman has zero bedside manner and will repeatedly arrive late to in person and virtual appointments. Every test I had done here (which was too many to count), I had to specifically request analysis for since he didn't provide me any of that information. There's a lot more I could say but just don't waste your time here. read more

I've been seeing Dr. Suleman and his staff for four years. My health and their team keeps getting better. You can tell they actually care about their patients getting better. read more

This has been the WORST experience - the office staff, the student doctors, and Dr. Suleman himself. My daughter has an appt in the summer; but the PA we were booked with left the practice, so the office CANCELLED our appointment. Ok, we rebooked for October. 1st appointment, my daughter tells the PA that she is hard of hearing; but can read lips if she speaks slowly to her. That did not happen. She spoke so quickly and was spewing a lot of information, my daughter couldn't understand so I stepped in to interpret. Unfortunately, it was a painful process because (1) I am not fluent and don't know the medical terms (2) the PA wouldn't slow down which made it impossible for me to keep up with her (3) my daughter was already overwhelmed and shut down. In the summary, the PA mentioned resources we were provided despite did not receiving them in office or in writing through the portal when requested. I asked for a female ASL interpreter when the testing appointment was booked, and was told it wouldn't be a problem. Leading up to the appointment, the front office called to schedule an appointment, despite already having tests scheduled. During one of the phone calls, I confirmed daughter is on the schedule and that the ASL interpreter was noted and would be there. The woman said she was unsure; but there was an employee that knows ASL and could interpret. We declined because she is not fluent, doesn't know medical terminology in ASL, and overall, not qualified. To this, the front desk woman said she would check with the doctor and office manager. My daughter provided a couple of websites they could use to request an ASL interpreter. A week went by and no update, so I submitted a request in the portal and was told "the office manager stated, you can provide someone for interpreter, but we don't have anyone in office certified." I provided them with the link from the ADA website informing them of their legal obligation to provide effective communication for all appointments when requested. There was NO EFFECTIVE COMMUNICATION, NO ASL interpreter and NO other options for effective communication (a note-taker, printed instructions, assisted listening devices, TRS service, Video relay services, video remote interpreting, etc) presented. The day before she was to get the results, Dr. Suleman finally responded to my many requests for a return call and he was dismissive and argumentative. He stated his office has other means of communication but had no response when asked why it wasn't offered when we asked for an interpreter. The day of a virtual appointment for the test results, Dr. Suleman was a no show and called my daughter 2 hours later and asked her to re-join the link. When that didn't work, he said he would have the office quickly send another link... that was 10 days ago and still no link and no response after 8 days to my written request for a status update through their message portal. Now we have completed tests and the results uploaded; but no doctor notes or official diagnosis; which was the whole point of the testing. Our daughter flew in specifically for the appointments with Dr. Suleman's office and was completely dismissed, gaslighted, and uncared for. read more

The front desk person is unbelievably incompetent. Took weeks to get prescriptions sent over and for return calls for followup appts. Today checked in at 1045 for an appointment at 1115 and paid copay. At 2230 the same girl that checked my daughter in called me at home asking where she was. When I said "in your waiting room" she lied and said she must have been in the bathroom when we called her No one had called her...worse yet she just forgot to check her in AFTER taking her payment. Dr Suleman might be a great Dr but you are only as good as your support staff read more

Shoutout to Dr. Suleman & staff. Finding Dr. Suleman changed the entire trajectory of my life. The other reviewer hit the nail on the head -- you won't find any doctor more informed on POTS, EDS & co. I've referred EDS friends to Dr. Suleman and several cried out of relief after meeting him. So many people I know were able to get back to work, have families, and have a significantly higher quality of life because of his work. I can't gatekeep him because so many of us need him. Know that because of his specialty and the fact that we're deeply underserved, there are going to be long wait times in office, for an appointment, and things may feel rushed, so get ready to bring a book, practice patience, and take notes. But no doubt about it, Dr. S and co care deeply about their patients. read more

Dr. Suleman is the best doctor I've ever seen! He's not just knowledgeable on POTS, but other things as well. He doesn't just stop and say "I don't know what it is so it must be nothing." If he can't figure it out on the first try, he keeps digging till he does figure it out. If he suspects something outside of his area of specialty, he knows exactly who to send you to for the best care. He's one of the few doctors out there who truly cares about his patients. He's very thorough. And very compassionate. I drive from Missouri to see him and I have been doing so for 10 years. He is so good at what he does that it's worth it for me to make the drive. My only concern is that he will retire someday. read more

Dr. Suleman is a great doctor who fights to find what is wrong and he will keep searching until he gets answers with a solution. The medications he has had me on for my POTS and other heart conditions have helped me a lot! I would not have made it this far in my recovery without his expertise. read more

What a fantastic clinic. I've recently arrived in Abu Dhabi from the UK and can't believe the level of service I've had from Dr. Maki and the team at Heart Beat. They take the time to explain everything in detail. Usually, I give blood and hear nothing. On this occasion, I was taken through the entire report and now I know the meaning of a true analysis. Thanks again to everyone for the care and attention to detail. Dave Mc read more

Dr. Suleman knows EDS and its comorbidities, even the most rare, very well and is well connected in the industry with others who are dedicated to helping patients with this rare genetic disorder. He is one of the most trusted of all the doctors we see. He is kind, calm, listens, trusts, asks questions and does his best to help his patients have a better quality of life. Sometimes you have to wait past your appointment time to see him, but I know it's because he's doing quality work for others in need and never begrudge the time or money spent traveling or waiting to see him. We have become friends with other patients and find great support in those friendships and shared knowledge of the various things we each learn from Dr. Suleman. Kyle is the exercise physiologist we see and he is very kind and thorough, as well. It's his plan that the PT uses for the basis in developing the PT plan, which has allowed for improvement in conditioning over the last couple of years. Natasha is a staple at the front desk and very dependable. If someone forgets to do something and you call and let Natasha know, she gets it resolved. Plus, she's just nice! For us, Dr. Suleman is a top doc on the care team! read more

The Heartbeat Clinic - Nice waiting area with TVs and free water bottles. - Cardiologists Near Me - McKinney, Texas

This facility is a well established medical clinic and it's run by doctor Amer Suleman, cardiology and electrofiziology and electromedicine. If you prefer non traditional treatment for pain this is the place to go! read more